Skip to main content
Erschienen in: Information Systems and e-Business Management 4/2020

14.01.2019 | Original Article

RETRACTED ARTICLE: Psychological contract differences for different groups of employees: big date analysis from China

verfasst von: Weihua Duan, Guochao Zhang, Zhichuan Zhu, Junyan Zhang

Erschienen in: Information Systems and e-Business Management | Ausgabe 4/2020

Einloggen

Aktivieren Sie unsere intelligente Suche, um passende Fachinhalte oder Patente zu finden.

search-config
loading …

Abstract

To find the psychological contract differences for different groups of employees in both enterprise and e-business company, on the basis of cognitive big data investigating 400 employees in China by questionnaire, this study analyzed the main influencing factors and the date collected by mathematical methods. Firstly, based on literature reviews, the authors have proposed hypothesis models, including 7 assumptions. Secondly, based on classical references, the authors have summarized the organizational responsibility items from the employee’s perspective, and have refined 24 items. Then, according to 24 items, a questionnaire has been developed to measure the psychological contract differences for different groups of employees. Lastly, the authors have used 377 valid questionnaires from Chinese enterprises to conduct the ANOVA and T test, and have found that gender, age, education level, and department had significant impacts on employee psychological contract differences. The results can not only be used for finding the psychological contract differences in the enterprise, but also can be implemented for designing the contract of employees in the e-business company.

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Springer Professional "Technik"

Online-Abonnement

Mit Springer Professional "Technik" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 390 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Maschinenbau + Werkstoffe




 

Jetzt Wissensvorsprung sichern!

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Literatur
Zurück zum Zitat Agarwal UA, Bhargava S, Agarwal UA, Bhargava S (2013) Effects of psychological contract breach on organizational outcomes: moderating role of tenure and educational levels. Vikalpa 38(1):13–25CrossRef Agarwal UA, Bhargava S, Agarwal UA, Bhargava S (2013) Effects of psychological contract breach on organizational outcomes: moderating role of tenure and educational levels. Vikalpa 38(1):13–25CrossRef
Zurück zum Zitat Alcover CM, Rico R, Turnley WH, Bolino MC (2017) Understanding the changing nature of psychological contracts in 21st century organizations—a multiple-foci exchange relationships approach and proposed framework. Org Psychol Rev 7(1):4–35 Alcover CM, Rico R, Turnley WH, Bolino MC (2017) Understanding the changing nature of psychological contracts in 21st century organizations—a multiple-foci exchange relationships approach and proposed framework. Org Psychol Rev 7(1):4–35
Zurück zum Zitat Allen NJ, Meyer JP (1990) The measurement and antecedents of affective, continuance and normative commitment to the organization. J Occup Psychol 63(1):1–18CrossRef Allen NJ, Meyer JP (1990) The measurement and antecedents of affective, continuance and normative commitment to the organization. J Occup Psychol 63(1):1–18CrossRef
Zurück zum Zitat Ang KB, Goh CT, Koh HC (1993) The impact of age on the job satisfaction of accountants. Pers Rev 22:31–39CrossRef Ang KB, Goh CT, Koh HC (1993) The impact of age on the job satisfaction of accountants. Pers Rev 22:31–39CrossRef
Zurück zum Zitat Argyris C (1960) Understanding organizational behavior. Dorsey Press, Homework, IL Argyris C (1960) Understanding organizational behavior. Dorsey Press, Homework, IL
Zurück zum Zitat Bal PM, Kooij D (2011) The relations between work centrality, psychological contracts, and job attitudes: the influence of age. Eur J Work Org Psychol 20(4):497–523CrossRef Bal PM, Kooij D (2011) The relations between work centrality, psychological contracts, and job attitudes: the influence of age. Eur J Work Org Psychol 20(4):497–523CrossRef
Zurück zum Zitat Bal PM, Lange AHD, Jansen PGW, Velde MEGVD (2008) Psychological contract breach and job attitudes: a meta-analysis of age as a moderator. J Vocat Behav 72(1):143–158CrossRef Bal PM, Lange AHD, Jansen PGW, Velde MEGVD (2008) Psychological contract breach and job attitudes: a meta-analysis of age as a moderator. J Vocat Behav 72(1):143–158CrossRef
Zurück zum Zitat Bal PM, Jansen PGW, Velde MEGVD, Lange AHD, Rousseau DM (2010) The role of future time perspective in psychological contracts: a study among older workers. J Vocat Behav 76(3):474–486CrossRef Bal PM, Jansen PGW, Velde MEGVD, Lange AHD, Rousseau DM (2010) The role of future time perspective in psychological contracts: a study among older workers. J Vocat Behav 76(3):474–486CrossRef
Zurück zum Zitat Bal PM, De Lange AH, Zacher H (2013) A lifespan perspective on psychological contracts and their relations with organizational commitment. Eur J Work Org Psychol 22(3):279–292CrossRef Bal PM, De Lange AH, Zacher H (2013) A lifespan perspective on psychological contracts and their relations with organizational commitment. Eur J Work Org Psychol 22(3):279–292CrossRef
Zurück zum Zitat Bellou V (2009) Profiling the desirable psychological contract for different groups of employees: evidence from Greece. Int J Hum Resource Manag 20(4):810–830CrossRef Bellou V (2009) Profiling the desirable psychological contract for different groups of employees: evidence from Greece. Int J Hum Resource Manag 20(4):810–830CrossRef
Zurück zum Zitat Blau G (1989) Testing the generalizability of a career commitment measure and its impact on employee turnover. J Vocat Behav 35(1):88–103CrossRef Blau G (1989) Testing the generalizability of a career commitment measure and its impact on employee turnover. J Vocat Behav 35(1):88–103CrossRef
Zurück zum Zitat Brande VD, Janssens M, Sels L, Overlaet R (2003) Multiple types of psychological contracts: a six-cluster solution. Hum Relat 56(11):1349–1378CrossRef Brande VD, Janssens M, Sels L, Overlaet R (2003) Multiple types of psychological contracts: a six-cluster solution. Hum Relat 56(11):1349–1378CrossRef
Zurück zum Zitat Card RL, Gove S, De Matto J (2000) Dynamic and customer-oriented workplaces: implications for HRM practice and research. J Qual Manag 5(2):159–186CrossRef Card RL, Gove S, De Matto J (2000) Dynamic and customer-oriented workplaces: implications for HRM practice and research. J Qual Manag 5(2):159–186CrossRef
Zurück zum Zitat Chen JZ, Ling WQ, Fang LL (2003) Structuraland dimensions of employees psychological contracts. J Psychol 35(3):404–410 Chen JZ, Ling WQ, Fang LL (2003) Structuraland dimensions of employees psychological contracts. J Psychol 35(3):404–410
Zurück zum Zitat Chien MS, Lin CC (2013) Psychological contract framework on the linkage between developmental human resource configuration and role behavior. Int J Hum Resource Manag 24(1):1–14CrossRef Chien MS, Lin CC (2013) Psychological contract framework on the linkage between developmental human resource configuration and role behavior. Int J Hum Resource Manag 24(1):1–14CrossRef
Zurück zum Zitat Dick P (2006) The psychological contract and the transition from full to part-time police work. J Org Behav 27(1):37–58CrossRef Dick P (2006) The psychological contract and the transition from full to part-time police work. J Org Behav 27(1):37–58CrossRef
Zurück zum Zitat Eagly AH, Karau SJ (1991) Gender and the emergence of leaders: a meta-analysis. J Personal Soc Psychol 60(5):685–710CrossRef Eagly AH, Karau SJ (1991) Gender and the emergence of leaders: a meta-analysis. J Personal Soc Psychol 60(5):685–710CrossRef
Zurück zum Zitat Eddleston KA, Kidder DL, Litzky BE (2002) Who’s the boss? Contending with competing expectations from customers and management. Acad Manag Exec 16(4):85–95 Eddleston KA, Kidder DL, Litzky BE (2002) Who’s the boss? Contending with competing expectations from customers and management. Acad Manag Exec 16(4):85–95
Zurück zum Zitat Fan Y, Ji XP, Shao F (2011) An empirical study on the effect of employment contract on psychological contract breach. Manag Sci 24(6):57–68 Fan Y, Ji XP, Shao F (2011) An empirical study on the effect of employment contract on psychological contract breach. Manag Sci 24(6):57–68
Zurück zum Zitat Freese C, Schalk R, Campbell JW (1998) Change and employee behavior. Leadersh Org Dev J 19(3):157–163CrossRef Freese C, Schalk R, Campbell JW (1998) Change and employee behavior. Leadersh Org Dev J 19(3):157–163CrossRef
Zurück zum Zitat Guest DE (2004) The psychology of the employment relationship: an analysis based on the psychological contract. Appl Psychol 53(4):541–555CrossRef Guest DE (2004) The psychology of the employment relationship: an analysis based on the psychological contract. Appl Psychol 53(4):541–555CrossRef
Zurück zum Zitat Guest DE, Oakley P, Clinton M (2006) Free or precarious? A comparison of the attitudes of workers in flexible and traditional employment contracts. Hum Resource Manag Rev 16(2):107–124CrossRef Guest DE, Oakley P, Clinton M (2006) Free or precarious? A comparison of the attitudes of workers in flexible and traditional employment contracts. Hum Resource Manag Rev 16(2):107–124CrossRef
Zurück zum Zitat Harrington JR, Lee JH (2015) What drives perceived fairness of performance appraisal? Exploring the effects of psychological contract fulfillment on employees’ perceived fairness of performance appraisal in U.S. Federal Agencies. Public Pers. Manage 44(2):214–238CrossRef Harrington JR, Lee JH (2015) What drives perceived fairness of performance appraisal? Exploring the effects of psychological contract fulfillment on employees’ perceived fairness of performance appraisal in U.S. Federal Agencies. Public Pers. Manage 44(2):214–238CrossRef
Zurück zum Zitat Hill K, Montes SD (2008) Potential psychological contract predispositions: gender based differences in inducement importance. Paper presented at the Administrative Sciences Association of Canada (ASAC), Halifax, Nova Scotia, pp 138–156 Hill K, Montes SD (2008) Potential psychological contract predispositions: gender based differences in inducement importance. Paper presented at the Administrative Sciences Association of Canada (ASAC), Halifax, Nova Scotia, pp 138–156
Zurück zum Zitat Hui C, Lee C, Rousseau DM (2004) Psychological contract and organizational citizenship behavior in China: investigating generalizability and instrumentality. J Appl Psychol 89(2):311–321CrossRef Hui C, Lee C, Rousseau DM (2004) Psychological contract and organizational citizenship behavior in China: investigating generalizability and instrumentality. J Appl Psychol 89(2):311–321CrossRef
Zurück zum Zitat Kleiman L, Biderman M, Faley RH (1997) An examination of employee perceptions of a subjective performance appraisal system. J Bus Psychol 2:112–121CrossRef Kleiman L, Biderman M, Faley RH (1997) An examination of employee perceptions of a subjective performance appraisal system. J Bus Psychol 2:112–121CrossRef
Zurück zum Zitat Knabke T, Olbrich S (2018) Building novel capabilities to enable business intelligence agility: results from a quantitative study. Inf Syst E-Bus Manag 16:493–546CrossRef Knabke T, Olbrich S (2018) Building novel capabilities to enable business intelligence agility: results from a quantitative study. Inf Syst E-Bus Manag 16:493–546CrossRef
Zurück zum Zitat Kotter JP (1973) The psychological contract: managing the joining-up process. Calif Manag Rev 15(3):91–99CrossRef Kotter JP (1973) The psychological contract: managing the joining-up process. Calif Manag Rev 15(3):91–99CrossRef
Zurück zum Zitat Lester SW, Kickul JR, Bergmann TJ (2007) Managing employee perceptions of the psychological contract over time: the role of employer social accounts and contract fulfillment. J Org Behav 28(2):191–208CrossRef Lester SW, Kickul JR, Bergmann TJ (2007) Managing employee perceptions of the psychological contract over time: the role of employer social accounts and contract fulfillment. J Org Behav 28(2):191–208CrossRef
Zurück zum Zitat Levinson H, Price CR, Munden KJ, Solley CM (1962) Men management and mental health. Harvard University Press, Cambridge, MACrossRef Levinson H, Price CR, Munden KJ, Solley CM (1962) Men management and mental health. Harvard University Press, Cambridge, MACrossRef
Zurück zum Zitat Li Y, Guo DJ (2006) The structure and inner relations of employee’s psychological contract. Sociol Study 5:151–168 Li Y, Guo DJ (2006) The structure and inner relations of employee’s psychological contract. Sociol Study 5:151–168
Zurück zum Zitat Maia LG, Bastos AVB (2015) Organizational commitment, psychological contract fulfillment and job performance: a longitudinal quanti-qualitative study. Braz Adm Rev 12(3):250–267CrossRef Maia LG, Bastos AVB (2015) Organizational commitment, psychological contract fulfillment and job performance: a longitudinal quanti-qualitative study. Braz Adm Rev 12(3):250–267CrossRef
Zurück zum Zitat Mauno S, Kinnunen U, Ruokolainen M (2006) Exploring work- and organization-based resources as moderators between work–family conflict, well-being, and job attitudes. Work Stress 20(3):210–233CrossRef Mauno S, Kinnunen U, Ruokolainen M (2006) Exploring work- and organization-based resources as moderators between work–family conflict, well-being, and job attitudes. Work Stress 20(3):210–233CrossRef
Zurück zum Zitat Netz Y, Raviv S (2004) Age differences in motivational orientation toward physical activity: an application of social-cognitive theory. J Psychol 138(1):35–48CrossRef Netz Y, Raviv S (2004) Age differences in motivational orientation toward physical activity: an application of social-cognitive theory. J Psychol 138(1):35–48CrossRef
Zurück zum Zitat Pate J, Scullion H (2018) The flexpatriate psychological contract: a literature review and future research agenda. Int J Hum Resource Manag 29(10):1402–1425CrossRef Pate J, Scullion H (2018) The flexpatriate psychological contract: a literature review and future research agenda. Int J Hum Resource Manag 29(10):1402–1425CrossRef
Zurück zum Zitat Raja U, Johns G, Ntalianis F (2004) The impact of personality of psychological contracts. Acad Manag J 47(3):350–367CrossRef Raja U, Johns G, Ntalianis F (2004) The impact of personality of psychological contracts. Acad Manag J 47(3):350–367CrossRef
Zurück zum Zitat Robinson SL, Kraatz MS, Rousseau DM (1994) Changing obligations and the psychological contract: a longitudinal study. Acad Manag J 37(1):137–152CrossRef Robinson SL, Kraatz MS, Rousseau DM (1994) Changing obligations and the psychological contract: a longitudinal study. Acad Manag J 37(1):137–152CrossRef
Zurück zum Zitat Rousseau DM (1989) Psychological and implied contracts in organizations. Empl Responsib Rights J 2(2):121–139CrossRef Rousseau DM (1989) Psychological and implied contracts in organizations. Empl Responsib Rights J 2(2):121–139CrossRef
Zurück zum Zitat Rousseau DM (1990) New hire perceptions of their own and their employer’s obligations: a study of psychological contracts. J Org Behav 11(5):389–400CrossRef Rousseau DM (1990) New hire perceptions of their own and their employer’s obligations: a study of psychological contracts. J Org Behav 11(5):389–400CrossRef
Zurück zum Zitat Rousseau DM (1995) Psychological contracts in organizations: understanding written and unwritten agreements. Sage publications, California, CACrossRef Rousseau DM (1995) Psychological contracts in organizations: understanding written and unwritten agreements. Sage publications, California, CACrossRef
Zurück zum Zitat Rousseau DM, Hansen SD (2018) A dynamic phase model of psychological contract processes. J Org Behav 39(11):1081–1098CrossRef Rousseau DM, Hansen SD (2018) A dynamic phase model of psychological contract processes. J Org Behav 39(11):1081–1098CrossRef
Zurück zum Zitat Savery LK (1996) The congruence between the importance of job satisfaction and the perceived level of achievement. J Manag Dev 15:18–27CrossRef Savery LK (1996) The congruence between the importance of job satisfaction and the perceived level of achievement. J Manag Dev 15:18–27CrossRef
Zurück zum Zitat Scandura TA, Lankau MJ (1997) Relationships of gender, family responsibility and flexible work hours to organizational commitment and job satisfaction. J Org Behav 18(4):377–391CrossRef Scandura TA, Lankau MJ (1997) Relationships of gender, family responsibility and flexible work hours to organizational commitment and job satisfaction. J Org Behav 18(4):377–391CrossRef
Zurück zum Zitat Shapiro JC, Kessler L (2000) Consequences of the psychological contract for the employment relationship: a large scale survey. J Manage Stud 37(7):903–930CrossRef Shapiro JC, Kessler L (2000) Consequences of the psychological contract for the employment relationship: a large scale survey. J Manage Stud 37(7):903–930CrossRef
Zurück zum Zitat Shi YS, An GH, Zhang S (2014) On primary teachers’ psychological contract and personal teaching efficacy. J Ningbo Univ (Educ Sci Ed) 36(1):15–19 Shi YS, An GH, Zhang S (2014) On primary teachers’ psychological contract and personal teaching efficacy. J Ningbo Univ (Educ Sci Ed) 36(1):15–19
Zurück zum Zitat Tang L (2004) Hierarchy, attitude and psychological contract: an empirical study in a Chinese Firm. Nankai Bus Rev 7(6):73–78 Tang L (2004) Hierarchy, attitude and psychological contract: an empirical study in a Chinese Firm. Nankai Bus Rev 7(6):73–78
Zurück zum Zitat Turnley WH, Feldman DC (1999) The impact of psychological contract violations on exit, voice, loyalty, and neglect. Hum Relat 52(7):895–922CrossRef Turnley WH, Feldman DC (1999) The impact of psychological contract violations on exit, voice, loyalty, and neglect. Hum Relat 52(7):895–922CrossRef
Zurück zum Zitat Turnley WH, Feldman DC (2000) Re-examining the effects of psychological contract violations: unmet expectations and job dissatisfaction as mediators. J Org Behav 21(1):25–42CrossRef Turnley WH, Feldman DC (2000) Re-examining the effects of psychological contract violations: unmet expectations and job dissatisfaction as mediators. J Org Behav 21(1):25–42CrossRef
Zurück zum Zitat Twenge JM (2006) Generation Me: Why today’s young Americans are more confident, assertive, entitled—and more miserable than ever before. Free Press, New York, NY Twenge JM (2006) Generation Me: Why today’s young Americans are more confident, assertive, entitled—and more miserable than ever before. Free Press, New York, NY
Zurück zum Zitat Twum Barima A (2014) Assessing the impact of psychological contract fulfillment on employee performance: a case study of Ashanti regional house of chiefs. Thesis, Kwame Nkrumah University of Science and Technology Twum Barima A (2014) Assessing the impact of psychological contract fulfillment on employee performance: a case study of Ashanti regional house of chiefs. Thesis, Kwame Nkrumah University of Science and Technology
Zurück zum Zitat Upasna AA, Rajen KG (2018) Examining the nature and effects of psychological contract: case study of an Indian organization. Thunderbird Int Bus Rev 60(2):175–191CrossRef Upasna AA, Rajen KG (2018) Examining the nature and effects of psychological contract: case study of an Indian organization. Thunderbird Int Bus Rev 60(2):175–191CrossRef
Metadaten
Titel
RETRACTED ARTICLE: Psychological contract differences for different groups of employees: big date analysis from China
verfasst von
Weihua Duan
Guochao Zhang
Zhichuan Zhu
Junyan Zhang
Publikationsdatum
14.01.2019
Verlag
Springer Berlin Heidelberg
Erschienen in
Information Systems and e-Business Management / Ausgabe 4/2020
Print ISSN: 1617-9846
Elektronische ISSN: 1617-9854
DOI
https://doi.org/10.1007/s10257-019-00403-0

Weitere Artikel der Ausgabe 4/2020

Information Systems and e-Business Management 4/2020 Zur Ausgabe

Premium Partner