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Journal of Business Ethics
Erschienen in: Journal of Business Ethics 3/2013

01.02.2013

Consumer Rights: An Assessment of Justice

verfasst von: Gretchen Larsen, Rob Lawson

Erschienen in: Journal of Business Ethics | Ausgabe 3/2013

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Abstract

For the last 50 years the idea of consumer rights has formed an essential element in the formulation of policy to guide the workings of the marketplace. The extent and coverage of these rights has evolved and changed over time, yet there has been no comprehensive analysis as to the purpose and scope of consumer rights. In moral and ethical philosophy, rights are integrally linked to the notion of justice. By reassessing consumer rights through a justice-based framework, a number of key issues emerge regarding the way in which markets enable justice for consumers. The consumer rights which underpin the United Nations consumer protection guidelines address all forms of justice to some degree, but the predominant focus is on procedural justice. Our conclusions question whether this is sufficient and also whether there is a case to develop the notion of consumer ‘duties’ that complement the idea of rights.
Vorheriger Artikel Using Social Identity Theory to Predict Managers’ Emphases on Ethical and Legal Values in Judging Business Issues
Nächster Artikel The Future of Stakeholder Management Theory: A Temporal Perspective

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Metadaten
Titel
Consumer Rights: An Assessment of Justice
verfasst von
Gretchen Larsen
Rob Lawson
Publikationsdatum
01.02.2013
Verlag
Springer Netherlands
Erschienen in
Journal of Business Ethics / Ausgabe 3/2013
Print ISSN: 0167-4544
Elektronische ISSN: 1573-0697
DOI
https://doi.org/10.1007/s10551-012-1275-9

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