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Journal of Business Ethics

Erschienen in:

11.02.2016

From Tell-Tale Signs to Irreconcilable Struggles: The Value of Emotion in Exploring the Ethical Dilemmas of Human Resource Professionals

verfasst von: Carol Linehan, Elaine O’Brien

Erschienen in: Journal of Business Ethics | Ausgabe 4/2017

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Abstract

This paper explores the character of emotion (felt and displayed) and its value in understanding ethical dilemmas in work organisations. Specifically, we examine the emotional labour of human resource professionals (HRPs). Through in-depth interviews and diary study, we uncover the emotional and ethical struggles of HRPs as they search for the ‘right thing to do’ in situated interaction. Through the lens of emotion, we chart the process of how the very framing of what is deemed ‘right’ can move from the social to the moral order (Bauman, Postmodern ethics, 1993) and vice versa. Based on our findings, we contribute to understanding the linkages between emotional and ethical dilemmas, and how expectations of multiple ‘others’ at the individual, interpersonal and organisational level shape and constrain ethical choices.

Vorheriger Artikel Nobody is as Blind as Those Who Cannot Bear to See: Psychoanalytic Perspectives on the Management of Emotions and Moral Blindness

Nächster Artikel Justifying Deviant Behavior: The Role of Attributions and Moral Emotions

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Titel: From Tell-Tale Signs to Irreconcilable Struggles: The Value of Emotion in Exploring the Ethical Dilemmas of Human Resource Professionals
verfasst von: Carol Linehan
Elaine O’Brien
Publikationsdatum: 11.02.2016
Verlag: Springer Netherlands
Erschienen in: Journal of Business Ethics / Ausgabe 4/2017
Print ISSN: 0167-4544
Elektronische ISSN: 1573-0697
DOI: https://doi.org/10.1007/s10551-016-3040-y

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