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Electronic Commerce Research
Erschienen in: Electronic Commerce Research 2/2018

08.03.2017

The role of dimensions of perceived risk in adoption of corporate internet banking by customers in Iran

verfasst von: Hamid Reza Khedmatgozar, Arezoo Shahnazi

Erschienen in: Electronic Commerce Research | Ausgabe 2/2018

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Abstract

During the recent years, one of the issues considered by the banks in the field of internet banking is the adoption of corporate internet banking (CIB) by corporate clients. The present article tried to examine the factors affecting adoption of CIB by corporate clients based on the perceived risk theory. The research hypotheses were tested using confirmatory factor analysis and the results showed that there was a significant relationship between all the risks and intent to adopt CIB by the corporate clients of the banks. The major factors decreasing the intent to adopt internet banking include performance, privacy, security, financial, time, and social risks respectively. Based on the findings of the present study and similar studies, a comparison was made between the importance of the dimensions of perceived risk in personal and CIB and suggestions were made for decreasing the effects of these significant risks for the corporate clients to adopt CIB.
Vorheriger Artikel Design of electronic payment system based on authenticated key exchange
Nächster Artikel A peer-to-peer transaction authentication platform for mobile commerce with semi-offline architecture

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Metadaten
Titel
The role of dimensions of perceived risk in adoption of corporate internet banking by customers in Iran
verfasst von
Hamid Reza Khedmatgozar
Arezoo Shahnazi
Publikationsdatum
08.03.2017
Verlag
Springer US
Erschienen in
Electronic Commerce Research / Ausgabe 2/2018
Print ISSN: 1389-5753
Elektronische ISSN: 1572-9362
DOI
https://doi.org/10.1007/s10660-017-9253-z

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