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Information Systems Frontiers
Erschienen in: Information Systems Frontiers 1/2008

01.03.2008

Building effective online game websites with knowledge-based trust

verfasst von: Clyde W. Holsapple, Jiming Wu

Erschienen in: Information Systems Frontiers | Ausgabe 1/2008

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Abstract

Knowledge-based trust is trust that is grounded in knowledge about another party developed through repeated interaction. Knowledge-based trust is especially important for online business environments where there are repeated transactions between fixed pairs of consumers and merchants. Building on previous studies of trust, this paper examines the proposition that players’ knowledge about website characteristics (i.e., security and interface design) and about website outputs (i.e., online game quality and service quality) has an effect on the development of trust in the context of online game websites. The impact of trust on building an effective online game website is also investigated. A conceptual model of knowledge-based trust is tested with questionnaire responses of 253 online game players. Overall, the results indicate that all of these four classes of knowledge engender trust and that trust helps develop effective online game websites.
Vorheriger Artikel A scalable multi-level feature extraction technique to detect malicious executables
Nächster Artikel Market reaction to patent infringement litigations in the information technology industry

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Metadaten
Titel
Building effective online game websites with knowledge-based trust
verfasst von
Clyde W. Holsapple
Jiming Wu
Publikationsdatum
01.03.2008
Verlag
Springer US
Erschienen in
Information Systems Frontiers / Ausgabe 1/2008
Print ISSN: 1387-3326
Elektronische ISSN: 1572-9419
DOI
https://doi.org/10.1007/s10796-007-9060-5

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