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30.05.2018

An empirical study of consumers’ intention to use ride-sharing services: using an extended technology acceptance model

verfasst von: Yu Wang, Shanyong Wang, Jing Wang, Jiuchang Wei, Chenglin Wang

Erschienen in: Transportation | Ausgabe 1/2020

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Abstract

Ride-sharing has received great attention recently and is considered to be a sustainable transportation mode. Understanding the determinants of the consumers’ intention to use ride-sharing services is critical to promote such services. In this research, an extended technology acceptance model is used as a theoretical research framework. This extension was implemented by incorporating three new constructs: personal innovativeness, environmental awareness, and perceived risk. The model was empirically tested using questionnaire survey data collected from 426 participants. The results indicate that personal innovativeness, environmental awareness, and perceived usefulness are positively associated with consumers’ intention to use ride-sharing services, while perceived risk is negatively associated with the intention and perceived usefulness. The analysis shows that, contrary to our expectations, the perceived ease of use has no significant effect on intention to use ride-sharing services. In addition, personal innovativeness is positively related to perceived usefulness and perceived ease of use but negatively related to perceived risk. Based on these results, implications for practice and suggestions for further research are discussed.

Vorheriger Artikel Assessing the influence of indicators’ complexity on hybrid discrete choice model estimates

Nächster Artikel A subway planning bi-objective multi-period optimization model integrating timetabling and vehicle scheduling: a case study of Tehran

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Titel: An empirical study of consumers’ intention to use ride-sharing services: using an extended technology acceptance model
verfasst von: Yu Wang
Shanyong Wang
Jing Wang
Jiuchang Wei
Chenglin Wang
Publikationsdatum: 30.05.2018
Verlag: Springer US
Erschienen in: Transportation / Ausgabe 1/2020
Print ISSN: 0049-4488
Elektronische ISSN: 1572-9435
DOI: https://doi.org/10.1007/s11116-018-9893-4

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