Introduction
Review of literature
Research gap
Objectives of the present study
Hypotheses of the study
Research methodology
Source of data
Population of the study
Sample size
Sampling design
Data analysis
Data screening
Response rate
Response | Total |
---|---|
No of selected respondents | 360 |
No of met respondents | 271 |
No of unmet respondents | 89 |
Response rate | 75.2% |
Missing data
Analysis of multivariate outliers
Normality assessment
Statistic | Standard error | |||
---|---|---|---|---|
Overall | Mean | 149.356 | 0.68019 | |
95% confidence interval for mean | Lower bound | 148.017 | ||
Upper bound | 150.695 | |||
Median | 149 | |||
Variance | 123.531 | |||
Standard deviation | 11.1144 | |||
Skewness | 0.11 | 0.149 | ||
Kurtosis | 0.149 | 0.297 |
Shapiro-Wilk | |||
---|---|---|---|
Statistic | df | Sig. | |
Overall | 0.99 | 267 | 0.069 |
Linearity assessment
CMV assessment
Multicollinearity assessment
Availability | Accessibility | Expected reliance | Facilities | Terms and conditions | ||
---|---|---|---|---|---|---|
Availability | Pearson correlation | 1 | .244** | .295** | .403** | .222** |
Sig. (two-tailed) | .000 | .000 | .000 | .000 | ||
N
| 267 | 267 | 267 | 267 | 267 | |
Accessibility | Pearson correlation | .244** | 1 | .385** | .388** | .489** |
Sig. (two-tailed) | .000 | .000 | .000 | .000 | ||
N
| 267 | 267 | 267 | 267 | 267 | |
Expected reliance | Pearson correlation | .295** | .385** | 1 | .229** | .413** |
Sig. (two-tailed) | .000 | .000 | .000 | .000 | ||
N
| 267 | 267 | 267 | 267 | 267 | |
Facilities | Pearson correlation | .403** | .388** | .229** | 1 | .273** |
Sig. (two-tailed) | .000 | .000 | .000 | .000 | ||
N
| 267 | 267 | 267 | 267 | 267 | |
Terms and conditions | Pearson correlation | .222** | .489** | .413** | .273** | 1 |
Sig. (two-tailed) | .000 | .000 | .000 | .000 | ||
N
| 267 | 267 | 267 | 267 | 267 |
Co-linearity statistics | ||
---|---|---|
Tolerances | VIF | |
Availability | .792 | 1.262 |
Accessibility | .663 | 1.509 |
Expected reliance | .754 | 1.326 |
Facilities | .745 | 1.342 |
Terms and conditions | .696 | 1.437 |
Exploratory factor analysis
Confirmatory factor analysis
Kaiser-Meyer-Olkin measure of sampling adequacy | 0.864 | |
---|---|---|
Bartlett’s test of sphericity | Approx. chi-square | 2738.5 |
df | 231 | |
Sig. | 0 |
Factor | Communality extractions | Initial eigenvalues | Extraction sums of squared loadings | Rotation sums of squared loadings | ||||
---|---|---|---|---|---|---|---|---|
Total | % of variance | Cumulative % | Total | % of variance | Cumulative % | Total | ||
1 | 0.628 | 6.755 | 30.706 | 30.706 | 6.317 | 28.7 | 28.715 | 4.683 |
2 | 0.455 | 2.763 | 12.559 | 43.266 | 2.336 | 10.6 | 39.334 | 3.83 |
3 | 0.605 | 2.053 | 9.332 | 52.598 | 1.632 | 7.42 | 46.753 | 3.734 |
4 | 0.566 | 1.488 | 6.763 | 59.361 | 1.063 | 4.83 | 51.585 | 3.724 |
5 | 0.543 | 1.431 | 6.506 | 65.867 | 1.001 | 4.55 | 56.136 | 3.945 |
Factor 1 | Factor 2 | Factor 3 | Factor 4 | Factor 5 | |||||
---|---|---|---|---|---|---|---|---|---|
AVL1 | 0.721 | ACC1 | 0.859 | ER1 | 0.803 | F1 | 0.761 | TC1 | 0.733 |
AVL2 | 0.728 | ACC2 | 0.647 | ER2 | 0.613 | F2 | 0.715 | TC2 | 0.552 |
AVL3 | 0.757 | ACC3 | 0.751 | ER3 | 0.650 | F3 | 0.635 | TC3 | 0.771 |
AVL4 | 0.719 | ACC4 | 0.741 | ER4 | 0.827 | F4 | 0.787 | TC4 | 0.777 |
AVL5 | 0.846 | ACC5 | 0.859 |
Measure | Estimate | Threshold | Interpretation |
---|---|---|---|
CMIN | 322.921 | – | – |
DF | 199 | – | – |
CMIN/DF | 1.623 | Between 1 and 3 | Excellent |
CFI | 0.952 | > 0.95 | Excellent |
SRMR | 0.047 | < 0.08 | Excellent |
RMSEA | 0.048 | < 0.06 | Excellent |
P close | 0.599 | > 0.05 | Excellent |
CR | AVE | MSV | ASV | |
---|---|---|---|---|
Availability | 0.876 | 0.585 | 0.338 | 0.202 |
Accessibility | 0.855 | 0.541 | 0.222 | 0.120 |
Expected reliance | 0.826 | 0.546 | 0.235 | 0.151 |
Facilities | 0.825 | 0.542 | 0.222 | 0.151 |
Terms and conditions | 0.819 | 0.532 | 0.338 | 0.187 |
Convergent validity
Discriminant validity
Reliability
Questionnaire | Items | Inter-item consistency (using Cronbach’s alpha) |
---|---|---|
Availability | 5 | .854 |
Accessibility | 5 | .874 |
Expected reliance | 4 | .822 |
Facilities and features | 4 | .823 |
Terms and conditions | 4 | .812 |
Utility of loan service | 22 | .891 |
Utilisation of fund | 7 | .801 |
Capital formation | 6 | .762 |
Results and discussions
Availability | Accessibility | Expected reliance | Facilities | Terms and conditions | Financial performance | |
---|---|---|---|---|---|---|
Availability Sig. | 1 | |||||
Accessibility Sig. | .244** .000 | 1 | ||||
Expected reliance Sig. | .295** .000 | .385** .000 | 1 | |||
Facilities Sig. | .403** .000 | .388** .000 | .229** .000 | 1 | ||
Terms and conditions Sig. | .222** .000 | .489** .000 | .413** .000 | .273** .000 | 1 | |
Capital formation Sig. | .413** .000 | .588** .000 | .576** .000 | .485** .000 | .547** .000 | 1 .000 |
Model |
R
|
R
2
| Adjusted R2 |
F
| Sig. |
---|---|---|---|---|---|
1 | .772a | .595 | .588 | 76.778 | .000b |
Model 1 | Unstandardized coefficients | Standardised coefficients |
t
| Sig. | |
---|---|---|---|---|---|
B
| Standard error | Beta | |||
Constant | 7.269 | .892 | 8.150 | .000 | |
Availability | .099 | .033 | .132 | 2.974 | .003 |
Accessibility | .184 | .035 | .256 | 5.293 | .000 |
Expected reliance | .316 | .047 | .305 | 6.728 | .000 |
Facilities | .199 | .040 | .205 | 4.501 | .000 |
Terms and conditions | .221 | .050 | .210 | 4.455 | .000 |
Path coefficient | Estimate | S.E. | C.R. |
P
| Standardised regression |
---|---|---|---|---|---|
Utilisation <--- availability | .181 | .045 | 4.037 | *** | .172 |
Utilisation <--- accessibility | .175 | .047 | 3.732 | *** | .174 |
Utilisation <--- expected reliance | .347 | .063 | 5.479 | *** | .240 |
Utilisation <--- facilities | .440 | .060 | 7.375 | *** | .325 |
Utilisation <--- terms and conditions | .340 | .067 | 5.082 | *** | .231 |
Capital formation <--- accessibility | .120 | .027 | 4.390 | *** | .167 |
Capital formation <--- expected reliance | .175 | .039 | 4.514 | *** | .169 |
Capital formation <--- utilisation | .465 | .030 | 15.764 | *** | .651 |
Path coefficient | Direct effect | Indirect effect | Total effect |
---|---|---|---|
Utilisation <--- availability | 0.172 | 0.000 | 0.172 |
Utilisation <--- accessibility | 0.174 | 0.000 | 0.174 |
Utilisation <--- expected reliance | 0.240 | 0.000 | 0.240 |
Utilisation <---facilities | 0.325 | 0.000 | 0.325 |
Utilisation <---terms and conditions | 0.231 | 0.000 | 0.231 |
Capital formation <--- availability | 0.000 | 0.112 | 0.112 |
Capital formation <--- accessibility | 0.167 | 0.113 | 0.280 |
Capital formation <--- expected reliance | 0.169 | 0.156 | 0.325 |
Capital formation <--- facilities | 0.000 | 0.211 | 0.211 |
Capital formation <--- terms and conditions | 0.000 | 0.151 | 0.151 |
Capital formation <--- utilisation | 0.651 | 0.000 | 0.651 |