Skip to main content
Erschienen in: Cognitive Processing 3/2011

01.08.2011 | Research Report

Skill-based differences in option generation in a complex task: a verbal protocol analysis

verfasst von: Paul Ward, Joel Suss, David W. Eccles, A. Mark Williams, Kevin R. Harris

Erschienen in: Cognitive Processing | Ausgabe 3/2011

Einloggen

Aktivieren Sie unsere intelligente Suche, um passende Fachinhalte oder Patente zu finden.

search-config
loading …

Abstract

In recent models of decision-making, cognitive scientists have examined the relationship between option generation and successful performance. These models suggest that those who are successful at decision-making generate few courses of action and typically choose the first, often best, option. Scientists working in the area of expert performance, on the other hand, have demonstrated that the ability to generate and prioritize task-relevant options during situation assessment is associated with successful performance. In the current study, we measured law enforcement officers’ performance and thinking in a simulated task environment to examine the option generation strategies used during decision-making in a complex domain. The number of options generated during assessment (i.e., making decisions about events in the environment) and intervention (i.e., making decisions about personal courses of action) phases of decision-making interact to produce a successful outcome. The data are explained with respect to the development of a situational representation and long-term working memory skills capable of supporting both option generation processes.

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Springer Professional "Technik"

Online-Abonnement

Mit Springer Professional "Technik" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 390 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Maschinenbau + Werkstoffe




 

Jetzt Wissensvorsprung sichern!

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Anhänge
Nur mit Berechtigung zugänglich
Fußnoten
1
These three exemplar video scenarios were the three most discriminating trials.
 
2
To provide some indication of whether the decision-making process resulted in a physical response (i.e., from reaching for their weapon to aiming/shooting) that was ballistic in nature and/or whether this response was cognitively mediated (i.e., participants spent additional time that might suggest they used new information as it unfolded while assessing and intervening), we also measured the mean time taken to place their hand on their weapon, unholster, and aim it at the perpetrator in the three discriminating trials. These actions were highly correlated (r = .49–.74, P = .008 to .000). Consequently, we analyzed this data using a one-way MANOVA, with skill as a between participant variable. The multivariate skill effect was significant, λ = .612, F (3, 24) = 5.08, P = .007, η p 2  = .39. The univariate analysis indicated that, although no group differences were observed in time taken to place their hand on their weapon (M diff = 0.87 s), F (1, 26) = 3.23, P = .084, η p 2  = .11, skilled participants unholstered (M diff = 1.50 s), F (1, 26) = 10.74, P = .003, η p 2  = .29, and aimed (M diff = 2.07 s), F (1, 26) = 12.57, P = .002, η p 2  = .33, their weapon earlier than the less-skilled participants. Although the skilled participants completed this action sequence (incl. shoot), on the average, more quickly than less-skilled participants (M = 5.88 s and 7.72 s, respectively), the time taken to complete this sequence was considerably greater than might be expected if participants were executing it in a ballistic manner. The data suggest that all participants spent time, over and above that required to perform the psychomotor skill of shooting “from the hip”, to consciously mediate their response by engaging in an option generation process during both assessment and intervention.
 
Literatur
Zurück zum Zitat Brunswik E (1956) Perception and the representative design of psychological experiments, 2nd edn. University of California Press, Berkeley Brunswik E (1956) Perception and the representative design of psychological experiments, 2nd edn. University of California Press, Berkeley
Zurück zum Zitat Chase WG, Simon HA (1973a) The mind’s eye in chess. In: Chase WG (ed) Visual information processing. Academic Press, New York, pp 215–281 Chase WG, Simon HA (1973a) The mind’s eye in chess. In: Chase WG (ed) Visual information processing. Academic Press, New York, pp 215–281
Zurück zum Zitat Chase WG, Simon AS (1973b) Perception in chess. Cogn Psychol 4:55–81CrossRef Chase WG, Simon AS (1973b) Perception in chess. Cogn Psychol 4:55–81CrossRef
Zurück zum Zitat de Groot AD (1965) Thought and choice in chess. Mouton, The Hague de Groot AD (1965) Thought and choice in chess. Mouton, The Hague
Zurück zum Zitat Eccles D, Ward P, Woodman T (2009) Competition-specific preparation and expert performance. Psychol Sport Exerc 10:96–107CrossRef Eccles D, Ward P, Woodman T (2009) Competition-specific preparation and expert performance. Psychol Sport Exerc 10:96–107CrossRef
Zurück zum Zitat Engström DA, Kelso JAS, Holroyd T (1996) Reaction-anticipation transitions in human perception-action patterns. Hum Mov Sci 15:809–832CrossRef Engström DA, Kelso JAS, Holroyd T (1996) Reaction-anticipation transitions in human perception-action patterns. Hum Mov Sci 15:809–832CrossRef
Zurück zum Zitat Ericsson KA, Simon HA (1980) Verbal reports as data. Psychol Rev 87:215–251CrossRef Ericsson KA, Simon HA (1980) Verbal reports as data. Psychol Rev 87:215–251CrossRef
Zurück zum Zitat Ericsson KA, Simon HA (1993) Protocol analysis: verbal reports as data, Rev edn. MIT Press, Cambridge, MA Ericsson KA, Simon HA (1993) Protocol analysis: verbal reports as data, Rev edn. MIT Press, Cambridge, MA
Zurück zum Zitat Ericsson KA, Ward P (2007) Capturing the naturally-occurring superior performance of experts in the laboratory: Toward a science of expert and exceptional performance. Curr Direct Psychol Sci 16:346–350CrossRef Ericsson KA, Ward P (2007) Capturing the naturally-occurring superior performance of experts in the laboratory: Toward a science of expert and exceptional performance. Curr Direct Psychol Sci 16:346–350CrossRef
Zurück zum Zitat Ericsson KA, Patel VL, Kintsch W (2000) How experts’ adaptations to representative task demands account for the expertise effect in memory recall: comment on Vicente and Wang (1998). Psychol Rev 107:578–592PubMedCrossRef Ericsson KA, Patel VL, Kintsch W (2000) How experts’ adaptations to representative task demands account for the expertise effect in memory recall: comment on Vicente and Wang (1998). Psychol Rev 107:578–592PubMedCrossRef
Zurück zum Zitat Ericsson KA, Whyte J, Ward P (2007) Expert performance in nursing: reviewing research on expertise within the framework of the expert-performance approach. Adv Nurs Sci 30:E58–E71 Ericsson KA, Whyte J, Ward P (2007) Expert performance in nursing: reviewing research on expertise within the framework of the expert-performance approach. Adv Nurs Sci 30:E58–E71
Zurück zum Zitat Gigerenzer G, Goldstein DG (1996) Reasoning the fast and frugal way: models of bounded rationality. Psychol Rev 103:650–669PubMedCrossRef Gigerenzer G, Goldstein DG (1996) Reasoning the fast and frugal way: models of bounded rationality. Psychol Rev 103:650–669PubMedCrossRef
Zurück zum Zitat Gigerenzer G, Todd PM (1999) Fast and frugal heuristics: the adaptive toolbox. In: Gigerenzer G, Todd PM, the ABC Group (eds) Simple heuristics that make us smart. Oxford University Press, New York, NY, pp 3–34 Gigerenzer G, Todd PM (1999) Fast and frugal heuristics: the adaptive toolbox. In: Gigerenzer G, Todd PM, the ABC Group (eds) Simple heuristics that make us smart. Oxford University Press, New York, NY, pp 3–34
Zurück zum Zitat Gobet F, Simon HA (1996) Templates in chess: a mechanism for recalling several boards. Cogn Psychol 31:1–40PubMedCrossRef Gobet F, Simon HA (1996) Templates in chess: a mechanism for recalling several boards. Cogn Psychol 31:1–40PubMedCrossRef
Zurück zum Zitat Johnson JG, Raab M (2003) Take the first: option generation and resulting choices. Organ Behav Hum Decis Process 91:215–229CrossRef Johnson JG, Raab M (2003) Take the first: option generation and resulting choices. Organ Behav Hum Decis Process 91:215–229CrossRef
Zurück zum Zitat Kintsch W (1988) The use of knowledge in discourse processing: a construction-integration model. Psychol Rev 95:163–182PubMedCrossRef Kintsch W (1988) The use of knowledge in discourse processing: a construction-integration model. Psychol Rev 95:163–182PubMedCrossRef
Zurück zum Zitat Klein GA (1989) Recognition-primed decisions. In: Rouse WB (ed) Advances in man-machine systems research. JAI Press, Inc, Greenwich, CT, pp 47–92 Klein GA (1989) Recognition-primed decisions. In: Rouse WB (ed) Advances in man-machine systems research. JAI Press, Inc, Greenwich, CT, pp 47–92
Zurück zum Zitat Klein GA (1997) The recognition-primed decision model: Looking back, looking forward. In: Zsambok CE, Klein G (eds) Naturalistic decision making. LEA Inc, Mahwah, NJ, pp 285–292 Klein GA (1997) The recognition-primed decision model: Looking back, looking forward. In: Zsambok CE, Klein G (eds) Naturalistic decision making. LEA Inc, Mahwah, NJ, pp 285–292
Zurück zum Zitat Klein GA, Wolf S, Mitello L, Zsambok C (1995) Characteristics of skilled option generation in chess. Organ Behav Hum Decis Process 62:63–69CrossRef Klein GA, Wolf S, Mitello L, Zsambok C (1995) Characteristics of skilled option generation in chess. Organ Behav Hum Decis Process 62:63–69CrossRef
Zurück zum Zitat Newell A, Simon HA (1972) Human problem solving. Prentice-Hall, Englewood Cliffs, NJ Newell A, Simon HA (1972) Human problem solving. Prentice-Hall, Englewood Cliffs, NJ
Zurück zum Zitat Purtee MD, Krusmark MA, Gluck KA, Kotte SA, Lefebvre AT (2003) Verbal protocol analysis for validation of UAV operator model. In: Proceedings of the 25th interservice/industry training, simulation, and education conference, 1741–1750. National Defense Industrial Association, Orlando, FL Purtee MD, Krusmark MA, Gluck KA, Kotte SA, Lefebvre AT (2003) Verbal protocol analysis for validation of UAV operator model. In: Proceedings of the 25th interservice/industry training, simulation, and education conference, 1741–1750. National Defense Industrial Association, Orlando, FL
Zurück zum Zitat Raab M (2003) Decision making in sports: implicit and explicit learning is affected by complexity of situation. Int J Sport Exerc Psychol 1:310–337 Raab M (2003) Decision making in sports: implicit and explicit learning is affected by complexity of situation. Int J Sport Exerc Psychol 1:310–337
Zurück zum Zitat Raab M, Johnson JG (2007) Expertise-based differences in search and option generation strategies. J Exp Psychol Appl 13:158–170PubMedCrossRef Raab M, Johnson JG (2007) Expertise-based differences in search and option generation strategies. J Exp Psychol Appl 13:158–170PubMedCrossRef
Zurück zum Zitat Simon HA (1956) Rational choice and the structure of the environment. Psychol Rev 63:129–138PubMedCrossRef Simon HA (1956) Rational choice and the structure of the environment. Psychol Rev 63:129–138PubMedCrossRef
Zurück zum Zitat Ward P, Williams AM (2003) Perceptual and cognitive skill development in soccer: the multidimensional nature of expert performance. J Sport Exerc Psychol 25:93–111 Ward P, Williams AM (2003) Perceptual and cognitive skill development in soccer: the multidimensional nature of expert performance. J Sport Exerc Psychol 25:93–111
Zurück zum Zitat Ward P, Torof J, Whyte J, Eccles DW, Harris KR (2010) Option generation and decision making in critical-care nursing. In Proceedings of the human factors and ergonomics society 54th annual meeting, San Francisco, CA. September 27–October 1, 2010. Santa Monica, HFES Ward P, Torof J, Whyte J, Eccles DW, Harris KR (2010) Option generation and decision making in critical-care nursing. In Proceedings of the human factors and ergonomics society 54th annual meeting, San Francisco, CA. September 27–October 1, 2010. Santa Monica, HFES
Zurück zum Zitat Ward P, Ericsson KA, Williams AM (2011) Complex perceptual cognitive expertise in a simulated task environment. Manuscript submitted for publication Ward P, Ericsson KA, Williams AM (2011) Complex perceptual cognitive expertise in a simulated task environment. Manuscript submitted for publication
Zurück zum Zitat Williams AM, Davids K (1995) Declarative knowledge in sport: a by-product of experience or a characteristic of expertise. J Sport Exerc Psychol 17(3):259–275 Williams AM, Davids K (1995) Declarative knowledge in sport: a by-product of experience or a characteristic of expertise. J Sport Exerc Psychol 17(3):259–275
Zurück zum Zitat Zwaan RA, Radvansky GA (1998) Situation models in language comprehension and memory. Psychol Bull 123:162–185PubMedCrossRef Zwaan RA, Radvansky GA (1998) Situation models in language comprehension and memory. Psychol Bull 123:162–185PubMedCrossRef
Metadaten
Titel
Skill-based differences in option generation in a complex task: a verbal protocol analysis
verfasst von
Paul Ward
Joel Suss
David W. Eccles
A. Mark Williams
Kevin R. Harris
Publikationsdatum
01.08.2011
Verlag
Springer-Verlag
Erschienen in
Cognitive Processing / Ausgabe 3/2011
Print ISSN: 1612-4782
Elektronische ISSN: 1612-4790
DOI
https://doi.org/10.1007/s10339-011-0397-9

Weitere Artikel der Ausgabe 3/2011

Cognitive Processing 3/2011 Zur Ausgabe