Skip to main content
Erschienen in: Business & Information Systems Engineering 5/2017

07.08.2017 | Research Paper

Towards a User-Centered Feedback Design for Smart Meter Interfaces to Support Efficient Energy-Use Choices

A Design Science Approach

verfasst von: Dr. Anders Dalén, Prof. Dr. Jan Krämer

Erschienen in: Business & Information Systems Engineering | Ausgabe 5/2017

Einloggen

Aktivieren Sie unsere intelligente Suche, um passende Fachinhalte oder Patente zu finden.

search-config
loading …

Abstract

Based on interviews of users’ experience with current smart-meter technologies the authors propose, implement and evaluate a user-centered design of an energy-use information system that assists private households in making efficient energy consumption decisions. Instead of providing disaggregated data, the envisioned system automatically calculates the monetary savings from replacing an appliance or by changing the operational behavior of an appliance. The information provided is personalized with respect to appliance use and also comprises information from external databases. A prototype is implemented and evaluated in a use case with white goods household appliances. The study concludes with directions for further interactivity improvements and research into the structures of an openly shared appliance database.

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Springer Professional "Technik"

Online-Abonnement

Mit Springer Professional "Technik" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 390 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Maschinenbau + Werkstoffe




 

Jetzt Wissensvorsprung sichern!

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Weitere Produktempfehlungen anzeigen
Fußnoten
1
Specific heat capacity of water (\(4186\, \mathrm{J/(kg~deg)}\) ) \(\cdot\) temperature difference (\(60\, \mathrm{deg} - 40\, \mathrm{deg} = 20 \,\mathrm{deg}\)) \(\cdot\) water mass (\(10 \,\mathrm{l} \approx 10\, \mathrm{kg }\)) \(\cdot\) Wh per joule (\(1/3600\, \mathrm{(Wh)/J}\)).
 
Literatur
Zurück zum Zitat Abrahamse W, Steg L, Vlek C, Rothengatter T (2005) A review of intervention studies aimed at household energy conservation. J Environ Psychol 25(3):273–291CrossRef Abrahamse W, Steg L, Vlek C, Rothengatter T (2005) A review of intervention studies aimed at household energy conservation. J Environ Psychol 25(3):273–291CrossRef
Zurück zum Zitat Abrahamse W, Steg L, Vlek C, Rothengatter T (2007) The effect of tailored information, goal setting, and tailored feedback on household energy use, energy-related behaviors, and behavioral antecedents. J Environ Psychol 27(4):265–276CrossRef Abrahamse W, Steg L, Vlek C, Rothengatter T (2007) The effect of tailored information, goal setting, and tailored feedback on household energy use, energy-related behaviors, and behavioral antecedents. J Environ Psychol 27(4):265–276CrossRef
Zurück zum Zitat Allcott H, Mullainathan S (2010) Behavior and energy policy. Science 327(5970):1204–1205CrossRef Allcott H, Mullainathan S (2010) Behavior and energy policy. Science 327(5970):1204–1205CrossRef
Zurück zum Zitat Anderson W, White V (2009) Exploring consumer preferences for home energy display functionality. Tech. rep., Centre for Sustainable Energy, Report to the Energy Savings Trust Anderson W, White V (2009) Exploring consumer preferences for home energy display functionality. Tech. rep., Centre for Sustainable Energy, Report to the Energy Savings Trust
Zurück zum Zitat Benders RM, Kok R, Moll HC, Wiersma G, Noorman KJ (2006) New approaches for household energy conservation in search of personal household energy budgets and energy reduction options. Energy Policy 34(18):3612–3622CrossRef Benders RM, Kok R, Moll HC, Wiersma G, Noorman KJ (2006) New approaches for household energy conservation in search of personal household energy budgets and energy reduction options. Energy Policy 34(18):3612–3622CrossRef
Zurück zum Zitat Bhattacherjee A, Sanford C (2006) Influence processes for information technology acceptance: an elaboration likelihood model. MIS Q 30(4):805–825 Bhattacherjee A, Sanford C (2006) Influence processes for information technology acceptance: an elaboration likelihood model. MIS Q 30(4):805–825
Zurück zum Zitat Corbin J, Strauss A (2008) Basics of qualitative research: techniques and procedures for developing grounded theory. Sage, Newbury ParkCrossRef Corbin J, Strauss A (2008) Basics of qualitative research: techniques and procedures for developing grounded theory. Sage, Newbury ParkCrossRef
Zurück zum Zitat Costanza E, Ramchurn SD, Jennings NR (2012) Understanding domestic energy consumption through interactive visualisation. In: Proceedings of the 2012 ACM conference on ubiquitous computing—ubicomp ’12. ACM Press, New York, p 216. doi:10.1145/2370216.2370251 Costanza E, Ramchurn SD, Jennings NR (2012) Understanding domestic energy consumption through interactive visualisation. In: Proceedings of the 2012 ACM conference on ubiquitous computing—ubicomp ’12. ACM Press, New York, p 216. doi:10.​1145/​2370216.​2370251
Zurück zum Zitat Darby S (2010) Smart metering: what potential for householder engagement? Build Res Inf 38(5):442–457CrossRef Darby S (2010) Smart metering: what potential for householder engagement? Build Res Inf 38(5):442–457CrossRef
Zurück zum Zitat Darby S, Anderson W, White V (2011) Large-scale testing of new technology: some lessons from the UK smart metering and feedback trials. In: European council for an energy-efficient economy, Summer Study, pp 1–7 Darby S, Anderson W, White V (2011) Large-scale testing of new technology: some lessons from the UK smart metering and feedback trials. In: European council for an energy-efficient economy, Summer Study, pp 1–7
Zurück zum Zitat Dietz T, Gardner GT, Gilligan J, Stern PC, Vandenbergh MP (2009) Household actions can provide a behavioral wedge to rapidly reduce US carbon emissions. Proc Natl Acad Sci 106(44):18,452–18,456CrossRef Dietz T, Gardner GT, Gilligan J, Stern PC, Vandenbergh MP (2009) Household actions can provide a behavioral wedge to rapidly reduce US carbon emissions. Proc Natl Acad Sci 106(44):18,452–18,456CrossRef
Zurück zum Zitat Eekels J, Roozenburg N (1991) A methodological comparison of the structures of scientific research and engineering design: their similarities and differences. Design Stud 12(4):197–203. doi:10.1016/0142-694X(91)90031-Q CrossRef Eekels J, Roozenburg N (1991) A methodological comparison of the structures of scientific research and engineering design: their similarities and differences. Design Stud 12(4):197–203. doi:10.​1016/​0142-694X(91)90031-Q CrossRef
Zurück zum Zitat Ehrhardt-Martinez K, Donnelly KA, Laitner S (2010) Advanced metering initiatives and residential feedback programs: a meta-review for household electricity-saving opportunities. In: American Council for an Energy-Efficient Economy, Washington DC Ehrhardt-Martinez K, Donnelly KA, Laitner S (2010) Advanced metering initiatives and residential feedback programs: a meta-review for household electricity-saving opportunities. In: American Council for an Energy-Efficient Economy, Washington DC
Zurück zum Zitat European Commission (2006) Action plan for energy efficiency: raising the potential. COM(2006)545 final European Commission (2006) Action plan for energy efficiency: raising the potential. COM(2006)545 final
Zurück zum Zitat Fischer C (2008) Feedback on household electricity consumption: a tool for saving energy? Energy Effic 1(1):79–104CrossRef Fischer C (2008) Feedback on household electricity consumption: a tool for saving energy? Energy Effic 1(1):79–104CrossRef
Zurück zum Zitat Frieden BJ, Baker K (1983) The market needs help: the disappointing record of home energy conservation. J Policy Anal Manag 2(3):432–448CrossRef Frieden BJ, Baker K (1983) The market needs help: the disappointing record of home energy conservation. J Policy Anal Manag 2(3):432–448CrossRef
Zurück zum Zitat Gregor S, Jones D (2007) The anatomy of a design theory. J Assoc Inf Syst 8(5):312–335 Gregor S, Jones D (2007) The anatomy of a design theory. J Assoc Inf Syst 8(5):312–335
Zurück zum Zitat Grønhøj A, Thøgersen J (2011) Feedback on household electricity consumption: learning and social influence processes. Int J Consum Stud 35(2):138–145CrossRef Grønhøj A, Thøgersen J (2011) Feedback on household electricity consumption: learning and social influence processes. Int J Consum Stud 35(2):138–145CrossRef
Zurück zum Zitat Han Q, Nieuwenhijsen I, de Vries B, Blokhuis E, Schaefer W (2013) Intervention strategy to stimulate energy-saving behavior of local residents. Energy Policy 52:706–715CrossRef Han Q, Nieuwenhijsen I, de Vries B, Blokhuis E, Schaefer W (2013) Intervention strategy to stimulate energy-saving behavior of local residents. Energy Policy 52:706–715CrossRef
Zurück zum Zitat Hevner AR, March ST, Park J, Ram S (2004) Design science in information systems research. MIS Q 28(1):75–105 Hevner AR, March ST, Park J, Ram S (2004) Design science in information systems research. MIS Q 28(1):75–105
Zurück zum Zitat Honebein PC, Cammarano RF, Donnelly KA (2009) Will smart meters ripen or rot? Five first principles for embracing customers as co-creators of value. Electric J 22(5):39–44CrossRef Honebein PC, Cammarano RF, Donnelly KA (2009) Will smart meters ripen or rot? Five first principles for embracing customers as co-creators of value. Electric J 22(5):39–44CrossRef
Zurück zum Zitat Hopf K, Sodenkamp M, Kozlovkiy I, Staake T (2016) Feature extraction and filtering for household classification based on smart electricity meter data. Comput Sci Res Dev 31(3):141–148CrossRef Hopf K, Sodenkamp M, Kozlovkiy I, Staake T (2016) Feature extraction and filtering for household classification based on smart electricity meter data. Comput Sci Res Dev 31(3):141–148CrossRef
Zurück zum Zitat ISO (2010) ISO 9241–210:2010: Ergonomics of human-system interaction—Part 210: human-centred design for interactive systems. Tech. rep., International Organization for Standardization, Geneva ISO (2010) ISO 9241–210:2010: Ergonomics of human-system interaction—Part 210: human-centred design for interactive systems. Tech. rep., International Organization for Standardization, Geneva
Zurück zum Zitat Kamb ML, Rhodes F, Hoxworth T, Rogers J, Lentz A, Kent C, MacGowen R, Peterman TA (1998) What about money? Effect of small monetary incentives on enrollment, retention, and motivation to change behaviour in an HIV/STD prevention counselling intervention. The Project RESPECT Study Group. Sex Transm Infect 74(4):253–255CrossRef Kamb ML, Rhodes F, Hoxworth T, Rogers J, Lentz A, Kent C, MacGowen R, Peterman TA (1998) What about money? Effect of small monetary incentives on enrollment, retention, and motivation to change behaviour in an HIV/STD prevention counselling intervention. The Project RESPECT Study Group. Sex Transm Infect 74(4):253–255CrossRef
Zurück zum Zitat Kuckart U, Rädiker S, Rheingans-Heintze A (2006) Umweltbewusstsein in Deutschland 2006—Ergebnisse einer repräsentativen Bevölkerungsumfrage. Tech. rep., Bundesministerium für Umwelt, Naturschutz und Reaktorsicherheit (BMU) Kuckart U, Rädiker S, Rheingans-Heintze A (2006) Umweltbewusstsein in Deutschland 2006—Ergebnisse einer repräsentativen Bevölkerungsumfrage. Tech. rep., Bundesministerium für Umwelt, Naturschutz und Reaktorsicherheit (BMU)
Zurück zum Zitat Langgassner W (2001) Energieeffizienz elektrischer Antriebe in Haushaltsgeräten. E und M, Energie-und-Management-Verl.-Ges, Herrsching Langgassner W (2001) Energieeffizienz elektrischer Antriebe in Haushaltsgeräten. E und M, Energie-und-Management-Verl.-Ges, Herrsching
Zurück zum Zitat Loock CM, Staake T, Thiesse F (2013) Motivating energy-efficient behavior with green is: an investigation of goal setting and the role of defaults. MIS Q 37(4):1313–1332CrossRef Loock CM, Staake T, Thiesse F (2013) Motivating energy-efficient behavior with green is: an investigation of goal setting and the role of defaults. MIS Q 37(4):1313–1332CrossRef
Zurück zum Zitat Mattle P, Aigner M, Schmautzer E, Fickert L (2011) Smart Plug—Konzept für ein intelligentes Lastmanagementsystem für Einzelverbraucher. In: Energieversorgung 2011: Märkte um des Marktes Willen?, TU Wien. Internationale Energiewirtschaftstagung. Institut für Energiesysteme und Elektrische Antriebe, Vienna, pp 96–97, 7 Mattle P, Aigner M, Schmautzer E, Fickert L (2011) Smart Plug—Konzept für ein intelligentes Lastmanagementsystem für Einzelverbraucher. In: Energieversorgung 2011: Märkte um des Marktes Willen?, TU Wien. Internationale Energiewirtschaftstagung. Institut für Energiesysteme und Elektrische Antriebe, Vienna, pp 96–97, 7
Zurück zum Zitat McMakin AH, Malone EL, Lundgren RE (2002) Motivating residents to conserve energy without financial incentives. Environ Behav 34(6):848–863CrossRef McMakin AH, Malone EL, Lundgren RE (2002) Motivating residents to conserve energy without financial incentives. Environ Behav 34(6):848–863CrossRef
Zurück zum Zitat Nilsson A, Bergstad CJ, Thuvander L, Andersson D, Andersson K, Meiling P (2014) Effects of continuous feedback on households electricity consumption: potentials and barriers. Appl Energy 122:17–23CrossRef Nilsson A, Bergstad CJ, Thuvander L, Andersson D, Andersson K, Meiling P (2014) Effects of continuous feedback on households electricity consumption: potentials and barriers. Appl Energy 122:17–23CrossRef
Zurück zum Zitat Peffers K, Tuunanen T, Rothenberger MA, Chatterjee S (2007) A design science research methodology for information systems research. J Manag Inf Syst 24(3):45–77CrossRef Peffers K, Tuunanen T, Rothenberger MA, Chatterjee S (2007) A design science research methodology for information systems research. J Manag Inf Syst 24(3):45–77CrossRef
Zurück zum Zitat Petersen JE, Shunturov V, Janda K, Platt G, Weinberger K (2007) Dormitory residents reduce electricity consumption when exposed to real-time visual feedback and incentives. Int J Sustain Higher Educ 8(1):16–33. doi:10.1108/14676370710717562 CrossRef Petersen JE, Shunturov V, Janda K, Platt G, Weinberger K (2007) Dormitory residents reduce electricity consumption when exposed to real-time visual feedback and incentives. Int J Sustain Higher Educ 8(1):16–33. doi:10.​1108/​1467637071071756​2 CrossRef
Zurück zum Zitat Poortinga W, Steg L, Vlek C, Wiersma G (2003) Household preferences for energy-saving measures: a conjoint analysis. J Econ Psychol 24(1):49–64CrossRef Poortinga W, Steg L, Vlek C, Wiersma G (2003) Household preferences for energy-saving measures: a conjoint analysis. J Econ Psychol 24(1):49–64CrossRef
Zurück zum Zitat Pullinger M, Lovell H, Webb J (2014) Influencing household energy practices: a critical review of UK smart metering standards and commercial feedback devices. Technol Anal Strateg Manag 26(10):1144–1162CrossRef Pullinger M, Lovell H, Webb J (2014) Influencing household energy practices: a critical review of UK smart metering standards and commercial feedback devices. Technol Anal Strateg Manag 26(10):1144–1162CrossRef
Zurück zum Zitat Ritchie JRB, McDougall GHG (1985) Designing and marketing consumer energy conservation policies and programs: implications from a decade of research. J Public Policy Mark 4(1):14–32 Ritchie JRB, McDougall GHG (1985) Designing and marketing consumer energy conservation policies and programs: implications from a decade of research. J Public Policy Mark 4(1):14–32
Zurück zum Zitat Schwartz T, Denef S, Stevens G, Ramirez L, Wulf V (2013) Cultivating energy literacy. In: Proceedings of the SIGCHI conference on human factors in computing systems—CHI ’13. ACM Press, New York, p 1193. doi:10.1145/2470654.2466154 Schwartz T, Denef S, Stevens G, Ramirez L, Wulf V (2013) Cultivating energy literacy. In: Proceedings of the SIGCHI conference on human factors in computing systems—CHI ’13. ACM Press, New York, p 1193. doi:10.​1145/​2470654.​2466154
Zurück zum Zitat Simmhan Y, Aman S, Cao B, Giakkoupis M, Kumbhare A, Zhou Q, Paul D, Fern C, Sharma A, Prasanna V (2011) An informatics approach to demand response optimization in smart grids. Nat Gas 31:60 Simmhan Y, Aman S, Cao B, Giakkoupis M, Kumbhare A, Zhou Q, Paul D, Fern C, Sharma A, Prasanna V (2011) An informatics approach to demand response optimization in smart grids. Nat Gas 31:60
Zurück zum Zitat Steg L (2008) Promoting household energy conservation. Energy Policy 36(12):4449–4453CrossRef Steg L (2008) Promoting household energy conservation. Energy Policy 36(12):4449–4453CrossRef
Zurück zum Zitat Strengers Y (2011) Designing eco-feedback systems for everyday life. In: Proceedings of the 2011 annual conference on human factors in computing systems—CHI ’11. ACM Press, New York, pp 2135–2144. doi:10.1145/1978942.1979252 Strengers Y (2011) Designing eco-feedback systems for everyday life. In: Proceedings of the 2011 annual conference on human factors in computing systems—CHI ’11. ACM Press, New York, pp 2135–2144. doi:10.​1145/​1978942.​1979252
Zurück zum Zitat Thuvander L, Meiling P, Andersson K (2012) Energivisualisering via display: Förändras beteendet när hyresgästerna har möjlighet att följa sin elförbrukning? Tech. rep., Chalmers University of Technology, Göteborg Thuvander L, Meiling P, Andersson K (2012) Energivisualisering via display: Förändras beteendet när hyresgästerna har möjlighet att följa sin elförbrukning? Tech. rep., Chalmers University of Technology, Göteborg
Zurück zum Zitat Van Dam S, Bakker C, Van Hal J (2010) Home energy monitors: impact over the medium-term. Build Res Inf 38(5):458–469CrossRef Van Dam S, Bakker C, Van Hal J (2010) Home energy monitors: impact over the medium-term. Build Res Inf 38(5):458–469CrossRef
Zurück zum Zitat Van Dam S, Bakker C, Van Hal J (2012) Insights into the design, use and implementation of home energy management systems. J Design Res 10(1–2):86–101CrossRef Van Dam S, Bakker C, Van Hal J (2012) Insights into the design, use and implementation of home energy management systems. J Design Res 10(1–2):86–101CrossRef
Zurück zum Zitat Vassileva I, Odlare M, Wallin F, Dahlquist E (2012) The impact of consumers feedback preferences on domestic electricity consumption. Appl Energy 93:575–582CrossRef Vassileva I, Odlare M, Wallin F, Dahlquist E (2012) The impact of consumers feedback preferences on domestic electricity consumption. Appl Energy 93:575–582CrossRef
Zurück zum Zitat Vassileva I, Dahlquist E, Wallin F, Campillo J (2013) Energy consumption feedback devices impact evaluation on domestic energy use. Appl Energy 106:314–320CrossRef Vassileva I, Dahlquist E, Wallin F, Campillo J (2013) Energy consumption feedback devices impact evaluation on domestic energy use. Appl Energy 106:314–320CrossRef
Zurück zum Zitat Weiss M, Staake T, Mattern F, Fleisch E (2012) PowerPedia: changing energy usage with the help of a community-based smartphone application. Pers Ubiquitous Comput 16(6):655–664CrossRef Weiss M, Staake T, Mattern F, Fleisch E (2012) PowerPedia: changing energy usage with the help of a community-based smartphone application. Pers Ubiquitous Comput 16(6):655–664CrossRef
Zurück zum Zitat White AL (1993) Accounting for pollution prevention. EPA J 19(3):23–25 White AL (1993) Accounting for pollution prevention. EPA J 19(3):23–25
Zurück zum Zitat Zhou K, Yang S (2016) Understanding household energy consumption behavior: the contribution of energy big data analytics. Renew Sustain Energy Rev 56:810–819CrossRef Zhou K, Yang S (2016) Understanding household energy consumption behavior: the contribution of energy big data analytics. Renew Sustain Energy Rev 56:810–819CrossRef
Zurück zum Zitat Zufferey D, Gisler C, Khaled OA, Hennebert J (2012) Machine learning approaches for electric appliance classification. 11th International conference on information science, signal processing and their applications (ISSPA). IEEE, Montreal, pp 740–745 Zufferey D, Gisler C, Khaled OA, Hennebert J (2012) Machine learning approaches for electric appliance classification. 11th International conference on information science, signal processing and their applications (ISSPA). IEEE, Montreal, pp 740–745
Metadaten
Titel
Towards a User-Centered Feedback Design for Smart Meter Interfaces to Support Efficient Energy-Use Choices
A Design Science Approach
verfasst von
Dr. Anders Dalén
Prof. Dr. Jan Krämer
Publikationsdatum
07.08.2017
Verlag
Springer Fachmedien Wiesbaden
Erschienen in
Business & Information Systems Engineering / Ausgabe 5/2017
Print ISSN: 2363-7005
Elektronische ISSN: 1867-0202
DOI
https://doi.org/10.1007/s12599-017-0489-x

Weitere Artikel der Ausgabe 5/2017

Business & Information Systems Engineering 5/2017 Zur Ausgabe