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Erschienen in:
2015 | OriginalPaper | Buchkapitel
The Changing Face of Crises
verfasst von : Charlie Pownall
Erschienen in: Managing Online Reputation
Verlag: Palgrave Macmillan UK
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Every now and again something will go very badly wrong — one of your planes disappears, your factory catches fire, foreign ingredients are discovered in one of your best-known products. Unlike many of the incidents we saw in Part II, problems of this magnitude can paralyze senior leadership and severely impact the inner workings of your organization. They may also draw the attention of regulators and politicians, each with the power to put you out of business.