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Erschienen in: Asia Pacific Journal of Management 2/2020

04.06.2019

The curvilinear relationship between job satisfaction and employee voice: Speaking up for the organization and the self

verfasst von: Xiaowan Lin, Long W. Lam, Lida L. Zhang

Erschienen in: Asia Pacific Journal of Management | Ausgabe 2/2020

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Abstract

Integrating the self-serving effect of voice with the literature that emphasizes the prosocial motive of voice behavior, this study investigates the possibility of a U-shaped curvilinear relationship between job satisfaction and voice behavior. The findings show that different voice beliefs (employees’ prosocial and self-protective voice beliefs) moderate the U-shaped curvilinear relationship with distinct patterns. Specifically, for employees with a stronger prosocial voice belief the relationship between job satisfaction and voice is more positive at high levels of job satisfaction and less negative at low levels of job satisfaction. Self-protective voice belief attenuates the relationship between job satisfaction and voice at both high and low levels of job satisfaction, resulting in a less U-shaped relationship for employees with a stronger self-protective voice belief. These findings support our arguments about the coexistence of multiple motives of voice and their relative strength across different levels of job satisfaction.

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Metadaten
Titel
The curvilinear relationship between job satisfaction and employee voice: Speaking up for the organization and the self
verfasst von
Xiaowan Lin
Long W. Lam
Lida L. Zhang
Publikationsdatum
04.06.2019
Verlag
Springer US
Erschienen in
Asia Pacific Journal of Management / Ausgabe 2/2020
Print ISSN: 0217-4561
Elektronische ISSN: 1572-9958
DOI
https://doi.org/10.1007/s10490-018-9622-8

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