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Erschienen in:
2018 | OriginalPaper | Buchkapitel
58. The Digitization Dilemma of Europe’s Non-Profit Organizations: Software as a Service to the Rescue!
verfasst von : Florian Fuchs, Michael Liebmann, Frank Thelen
Erschienen in: Digital Marketplaces Unleashed
Verlag: Springer Berlin Heidelberg
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Abstract
Europe’s 5.5 million non‐profit organizations (NPOs) with their 250 million members and volunteers are an integral
part of European society. They include local clubs (e. g. sports, social, environmental), governing bodies
(national/regional associations) and professional associations as well as educational institutions.
Radical societal and technological change is putting strong pressure on them to modernize and digitize. At the
same time they suffer from an innovation dilemma.
We argue that the Software as a Service (SaaS) model offers them the only path to overcome these challenges. It
will transform the pressure to digitize from a challenge into an opportunity and unfold both a strong business
opportunity and an enormous social return for the society.