Skip to main content
Fachgebiete
Automobil + Motoren Bauwesen + Immobilien Business IT + Informatik Elektrotechnik + Elektronik Energie + Nachhaltigkeit Finance + Banking Management + Führung Marketing + Vertrieb Maschinenbau + Werkstoffe Versicherung + Risiko
DE
EN
Themenseiten
Organisationspsychologie Projektmanagement Marketing Smart Manufacturing
Bücher
Zeitschriften
Weitere Formate
Podcasts Webinare Technik Webinare Wirtschaft Kongresse Veranstaltungskalender Awards
Jetzt Einzelzugang starten
Zugang für Unternehmen
Referenzkunden
MTZ-Fachkongress

Antriebe und Energiesysteme von morgen


Austausch von Automobil- und Energiewirtschaft

Am 14./15. Mai geht es in Chemnitz um die Mobilitätswende durch Elektro- und Wasserstofffahrzeuge.
Erweiterte Suche
Anmelden
nach oben
Erschienen in:
Assessment of the Perception of Usage of Facebook as a Business Tool in SMEs Through the Technological Acceptance Model (TAM) and Structural Equation Modeling Kapitel lesen Erstes Kapitel lesen

2023 | OriginalPaper | Buchkapitel

The Impact of Intellectual Capital on Competitive Capabilities: Evidence from Firms Listed in ASE

verfasst von : Doa’a Ahmad Odeh Al-Husban, Sulieman Ibraheem Shelash Al-Hawary, Ibrahim Rashed Soliaman AlTaweel, Nida’a Al-Husban, Mohammad Fathi Almaaitah, Faraj Mazyed Faraj Aldaihani, Anber Abraheem Shlash Mohammad, Ayat Mohammad, Dheifallah Ibrahim Mohammad

Erschienen in: The Effect of Information Technology on Business and Marketing Intelligence Systems

Verlag: Springer International Publishing

Einloggen

Aktivieren Sie unsere intelligente Suche, um passende Fachinhalte oder Patente zu finden.

search-config
loading …

Abstract

This study aims at examining the impact of intellectual capital on achieving competitive capabilities. A qualitative method based on a questionnaire was used in this study for data collection and sample selection. Data were primarily gathered through self-reported questionnaires creating by Google Forms which were distributed to a purposive sample of senior managers via email. Structural equation modeling (SEM) was used to test hypotheses. The study results showed that the highest impact on competitive capabilities was for structural capital, followed by intellectual capital, and finally the lowest impact was for human capital. In light of the findings of the study, researchers recommend paying attention to intellectual capital by paying attention to scientific competencies and preserving them by all means, providing the appropriate atmosphere to support talents and providing opportunities for ideas that are put forward by workers and put into practice.

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Jetzt informieren

Springer Professional "Technik"

Online-Abonnement

Mit Springer Professional "Technik" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 390 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Maschinenbau + Werkstoffe




 

Jetzt Wissensvorsprung sichern!

Jetzt informieren

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Jetzt informieren
Vorheriges Kapitel Impact of Knowledge Management on Administrative Innovation of Software Companies in Jordan
Nächstes Kapitel Impact of Knowledge Management on Total Quality Management at Private Universities in Jordan
Literatur
Aburayya, A., Alshurideh, M., Al Marzouqi, A., Al Diabat, O., Alfarsi, A., Suson, R., et al. (2020). An empirical examination of the effect of TQM practices on hospital service quality: An assessment study in UAE hospitals. Systematic Reviews in Pharmacy, 11(9), 347–362.
Al Kurdi, B., Alshurideh, M., & Al Afaishat, T. (2020a). Employee retention and organizational performance: Evidence from banking industry. Management Science Letters, 10(16), 3981–3990.
Al Kurdi, B., Alshurideh, M., & Alnaser, A. (2020b). The impact of employee satisfaction on customer satisfaction: Theoretical and empirical underpinning. Management Science Letters, 10(15), 3561–3570.CrossRef
Al Kurdi, B., Elrehail, H., Alzoubi, H., Alshurideh, M., & Al-Adaila, R. (2021). The interplay among HRM practices, job satisfaction and intention to leave: An empirical investigation. Journal of Legal, Ethical and Regulatory, 24(1), 1–14.
Al- Quran, A. Z., Alhalalmeh, M. I., Eldahamsheh, M. M., Mohammad, A. A., Hijjawi, G. S., Almomani, H. M., & Al-Hawary, S. I. (2020). Determinants of the green purchase intention in Jordan: The moderating effect of environmental concern. International Journal of Supply Chain Management, 9(5), 366–371.
Al Shebli, K., Said, R. A., Taleb, N., Ghazal, T. M., Alshurideh, M. T., & Alzoubi, H. M. (2021, June). RTA’s employees’ perceptions toward the efficiency of artificial intelligence and big data utilization in providing smart services to the residents of Dubai. In The international conference on artificial intelligence and computer vision (pp. 573–585). Cham: Springer.
Alameeri, K. A., Alshurideh, M. T., & Al Kurdi, B. (2021). The effect of Covid-19 pandemic on business systems’ innovation and entrepreneurship and how to cope with it: A theatrical view. In: The effect of coronavirus disease (COVID-19) on business intelligence (Vol. 334, pp. 275–288).
Alameeri, K., Alshurideh, M., Al Kurdi, B., & Salloum, S. A. (2020, October). The effect of work environment happiness on employee leadership. In International conference on advanced intelligent systems and informatics (pp. 668–680). Cham: Springer.
Al-Dmour, R., AlShaar, F., Al-Dmour, H., Masa’deh, R., & Alshurideh, M. T. (2021). The effect of service recovery Justices strategies on online customer engagement via the role of “customer satisfaction” during the Covid-19 pandemic: An empirical study. In The effect of coronavirus disease (COVID-19) on business intelligence (Vol. 334, pp. 325–346).
Alhalalmeh, M. I., Almomani, H. M., Altarifi, S., Al- Quran, A. Z., Mohammad, A. A., & Al-Hawary, S. I. (2020). The nexus between corporate social responsibilty and organizational performance in Jordan: The mediating role of organizational commitment and organizational citizenship behavior. Test Engineering and Management, 83(July), 6391–6410.
AlHamad, A., Alshurideh, M., Alomari, K., Kurdi, B., Alzoubi, H., Hamouche, S., & Al-Hawary, S. (2022). The effect of electronic human resources management on organizational health of telecommunications companies in Jordan. International Journal of Data and Network Science, 6(2), 429–438.
Al-Hamdani, N., & Ali, A. (2010). Intellectual capital and its impact on employee performance management: An analytical study of the opinions of a sample of heads of scientific departments at the university of Mosul. Rafidain Development, 32(98), 119–145.
Al-Hawajrah, K. (2010). a study of the relationship of knowledge capital investment strategies to the competitive performance of institutions. University of Sharjah Journal of Humanities and Social Sciences, 7(2), 279–309.
Al-Hawajreh, K., AL-Zeaud, H., Al-Hawary, S. I., & Mohammad, A. A. (2011). The influence of top management support and commitment on total quality management indicators from managers and heads of departments viewpoint: A case study of Sahab industrial city. Jordan Journal of Business Administration, 7(4), 557–576.
Al-Hawary, S. I. (2011a). Human resource management practices in ZAIN cellular communications company operating in Jordan. Perspectives of Innovations, Economics and Business, 8(2), 26–34.
Al-Hawary, S. I. (2011b). The effect of banks governance on banking performance of the Jordanian commercial banks: Tobin’s Q Model” an applied study. International Research Journal of Finance and Economics, 71, 34–47.
Al-Hawary, S. I. (2013). The roles of perceived quality, trust, and satisfaction in predicting brand loyalty: The empirical research on automobile brands in Jordan market. International Journal of Business Excellence, 6(6), 656–686.CrossRef
Al-Hawary, S. I. (2015). Human resource management practices as a success factor of knowledge management implementation at health care sector in Jordan. International Journal of Business and Social Science, 6(11/1), 83–98.
Al-Hawary, S. I., & Alajmi, H. M. (2017). Organizational commitment of the employees of the ports security affairs of the state of Kuwait: The impact of human recourses management practices. International Journal of Academic Research in Economics and Management Sciences, 6(1), 52–78.
Al-Hawary, S. I., & Aldaihani, F. M. (2016). Customer relationship management and innovation capabilities of Kuwait airways. International Journal of Academic Research in Economics and Management Sciences, 5(4), 201–226.
Al-Hawary, S. I., & Al-Hamwan, A. (2017). Environmental analysis and its impact on the competitive capabilities of the commercial banks operating in Jordan. International Journal of Academic Research in Accounting, Finance and Management Sciences, 7(1), 277–290.CrossRef
Al-Hawary, S. I., & Al-Kumait, Z. (2017). Training programs and their effect on the employees performance at King Hussain Bin Talal development area at Al-Mafraq Governate in Jordan. International Journal of Academic Research in Economics and Management Sciences, 6(1), 258–274.CrossRef
Al-Hawary, S. I., & Al-Namlan, A. (2018). Impact of electronic human resources management on the organizational learning at the private hospitals in the state of Qatar. Global Journal of Management and Business Research: A Administration and Management, 18(7), 1–11.
Al-Hawary, S. I., & Hadad, T. F. (2016). The effect of strategic thinking styles on the enhancement competitive capabilities of commercial banks in Jordan. International Journal of Business and Social Science, 7(10), 133–144.
Al-Hawary, S. I., & Haddad, I. (2016). Level of employers’ satisfaction on the employees’ performance at the Irbid industrial zone in Jordan. International Journal of Academic Research in Economics and Management Sciences, 5(4), 228–248.
Al-Hawary, S. I., & Ismael, M. (2010). The effect of using information technology in achieving competitive advantage strategies: A field study on the jordanian pharmaceutical companies. Al Manara for Research and Studies, 16(4), 196–203.
Al-Hawary, S. I., & Metabis, A. (2012). implementation of internal marketing in Jordan banks. International Journal of Data Analysis and Information, 4(1), 37–53.
Al-Hawary, S. I., & Nusair, W. (2017). Impact of human resource strategies on perceived organizational support at Jordanian public universities. Global Journal of Management and Business Research: A Administration and Management, 17(1), 68–82.
Al-Hawary, S. I., & Shdefat, F. (2016). Impact of human resources management practices on employees’ satisfaction a field study on the Rajhi cement factory. International Journal of Academic Research in Accounting, Finance and Management Sciences, 6(4), 274–286.
Al-Hawary, S. I., Al-Hawajreh, K., AL-Zeaud, H., & Mohammad, A. (2013a). The impact of market orientation strategy on performance of commercial banks in Jordan. International Journal of Business Information Systems, 14(3), 261–279.
Al-Hawary, S. I., Al-Qudah, K., Abutayeh, P., Abutayeh, S., & Al-Zyadat, D. (2013b). The impact of internal marketing on employee’s job satisfaction of commercial banks in Jordan. Interdisciplinary Journal of Contemporary Research in Business, 4(9), 811–826.
Al-Hawary, S. I., AL-Zeaud, H., & Batayneh, A. M. (2011). The relationship between transformational leadership and employee’s satisfaction at Jordanian private hospitals. Business and Economic Horizons, 5(2), 35–46.
Al-Hawary, S. I. S., & AlDafiri, M. F. S. (2017). Effect of the components of information technology adoption on employees performance of interior ministry of Kuwait state. International Journal of Academic Research in Economics and Management Sciences, 6(2), 149–169.CrossRef
Al-Hawary, S. I. S., & Batayneh, A. M. I. (2015). A Study of the strategic performance of shareholding industrial organizations in Jordan: Using Z- score model. International Journal of Business and Social Science, 6(11–1), 177–182.
Al-Hawary, S. I. S., & Obiadat, A. A. (2021). Does mobile marketing affect customer loyalty in Jordan? International Journal of Business Excellence, 23(2), 226–250.CrossRef
Al-Hawary, S. I. S., Mohammad, A. S., Al-Syasneh, M. S., Qandah, M. S. F., & Alhajri, T. M. S. (2020). Organisational learning capabilities of the commercial banks in Jordan: Do electronic human resources management practices matter? International Journal of Learning and Intellectual Capital, 17(3), 242–266.CrossRef
Al-Hawary, S. I., & Al-Syasneh, M. S. (2020). Impact of dynamic strategic capabilities on strategic entrepreneurship in presence of outsourcing of five stars hotels in Jordan. Business: Theory and Practice, 21(2), 578–587.
Alkalha, Z., Al-Zu’bi, Z., Al-Dmour, H., Alshurideh, M., & Masa’deh, R. (2012). Investigating the effects of human resource policies on organizational performance: An empirical study on commercial banks operating in Jordan. European Journal of Economics, Finance and Administrative Sciences, 51(1), 44–64.
Allahow, T. J. A. A., Al-Hawary, S. I. S., & Aldaihani, F. M. F. (2018). Information technology and administrative innovation of the central agency for information technology in Kuwait. Global Journal of Management and Business, 18(11-A), 1–16.
Al-Lozi, M., Almomani, R. Z., & Al-Hawary, S. I. (2017). Impact of talent management on achieving organizational excellence in Arab potash company in Jordan. Global Journal of Management and Business Research: A Administration and Management, 17(7), 15–25.
Al-Lozi, M., Almomani, R. Z., & Al-Hawary, S. I. (2018). Talent Management strategies as a critical success factor for effectiveness of Human Resources Information Systems in commercial banks working in Jordan. Global Journal of Management and Business Research: A Administration and Management, 18(1), 30–43.
Almaazmi, J., Alshurideh, M., Al Kurdi, B., & Salloum, S. A. (2020, October). The effect of digital transformation on product innovation: A critical review. In International conference on advanced intelligent systems and informatics (pp. 731–741). Cham: Springer.
Al-Nady, B. A., Al-Hawary, S. I., & Alolayyan, M. (2013). Strategic management as a key for superior competitive advantage of sanitary ware suppliers in kingdom of Saudi Arabia. International Journal of Management and Information Technology, 7(2), 1042–1058.CrossRef
Al-Nady, B. A., Al-Hawary, S. I., & Alolayyan, M. (2016). The role of time, communication, and cost management on project management success: An empirical study on sample of construction projects customers in Makkah city, kingdom of Saudi Arabia. International Journal of Services and Operations Management, 23(1), 76–112.CrossRef
Al-Rousan, M. A., & Al-Ajlouni, M. M. (2010). the impact of intellectual capital on creativity in Jordanian banks, a field study. Damascus University Journal of Economic and Legal Sciences, 26(2), 37–57.
Alshura, M. S. K., Nusair, W. K. I., & Aldaihani, F. M. F. (2016). Impact of internal marketing practices on the organizational commitment of the employees of the insurance companies in Jordan. International Journal of Academic Research in Economics and Management Sciences, 5(4), 168–187.CrossRef
Alshurideh, M. (2022). Does electronic customer relationship management (E-CRM) affect service quality at private hospitals in Jordan? Uncertain Supply Chain Management, 10(2), 325–332.CrossRef
Alshurideh, M. T., Al Kurdi, B., Alzoubi, H. M., Ghazal, T. M., Said, R. A., AlHamad, A. Q., et al. (2022). Fuzzy assisted human resource management for supply chain management issues. Annals of Operations Research, 1–19.
Alshurideh, M., Alhadid, A. Y., & Barween, A. (2015). The effect of internal marketing on organizational citizenship behavior an applicable study on the university of Jordan employees. International Journal of Marketing Studies, 7(1), 138–145.CrossRef
Alshurideh, M., Masa’deh, R. M. D. T., & Alkurdi, B. (2012). The effect of customer satisfaction upon customer retention in the Jordanian mobile market: An empirical investigation. European Journal of Economics, Finance and Administrative Sciences, 47(12), 69–78.
Alsuwaidi, M., Alshurideh, M., Al Kurdi, B., & Salloum, S. A. (2020, October). Performance appraisal on employees’ motivation: A comprehensive analysis. In International conference on advanced intelligent systems and informatics (pp. 681–693). Cham: Springer.
Altamony, H., Masa’deh, R., Alshurideh, M., Obeidat, B. (2012) Information systems for competitive advantage: Implementation of an organisational strategic management process. Innovation and Sustainable Competitive Advantage: From Regional Development to World Economies, 583–592.
Al-Tarawneh, K. A., Mohammad Alhamadani, S. Y., & Mohammad, A. A. (2012). Transformational leadership and marketing effectiveness in commercial banks in Jordan. European Journal of Economics, Finance and Administrative Sciences, 46, 71–87.
Alzoubi, H., Alshurideh, M., Kurdi, B., Akour, I., & Aziz, R. (2022). Does BLE technology contribute towards improving marketing strategies, customers’ satisfaction and loyalty? The role of open innovation. International Journal of Data and Network Science, 6(2), 449–460.CrossRef
Bebba, I., Bentafat, A., & Al-Hawary, S. I. S. (2017). An evaluation of the performance of higher educational institutions using data envelopment analysis: An empirical study on Algerian higher educational institutions. Global Journal of Human Social Science Research, 17(8), 21–30.
Bounfour, A., & Edvinsson, L. (2005). Intellectual capital for communities: Nations- regions- and cities. USA: Elsevier Butterworth-Heinemann.
Covin, J. G., Slevin, D. P., & Heeley, M. B. (2010). Pioneers and-followers: Competitive tactics, environment, and firm growth. Journal of Business Venturing, 15(2), 175–210.CrossRef
Guthrie, J. (2001). Study: Measurement and reporting of intellectual capital. Journal of Intellectual Capital, 1(2), 27–41.MathSciNetCrossRef
Joia, L. A. (2007). Strategies for information technology and intellectual capital challenges and opportunities (1st ed.). Brazil: Yurchak.
Leaniz, M., & Bpsque, R. (2013). Intellectual capital and relational capital: The role of sustainability in developing corporate reputation Patricia. Spain: Omnia Science.
Lee, K., Azmi, N., Hanaysha, J., Alshurideh, M., & Alzoubi, H. (2022a). The effect of digital supply chain on organizational performance: An empirical study in Malaysia manufacturing industry. Uncertain Supply Chain Management, 10(2), 1–16.
Lee, K., Ramiz, P., Hanaysha, J., Alzoubi, H., & Alshurideh, M. (2022b). Investigating the impact of benefits and challenges of IOT adoption on supply chain performance and organizational performance: An empirical study in Malaysia. Uncertain Supply Chain Management, 10(2), 1–14.
Luthy, D. H. (1998). Intellectual capital and its measurement. In Proceedings of the Asian Pacific. Interdisciplinary Research in Accounting Conference (APIRA), Osaka, Japan (pp. 16–17).
Mazlan, I. (2005). The role of employee development in the growth of intellectual capital. Personnel Review, 29(4), 521–533.
Metabis, A., & Al-Hawary, S. I. (2013). The impact of internal marketing practices on services quality of commercial banks in Jordan. International Journal of Services and Operations Management, 15(3), 313–337.CrossRef
Mohammad, A. A. (2020). The effect of customer empowerment and customer engagement on marketing performance: The mediating effect of brand community membership. Business: Theory and Practice, 21(1), 30–38.
Mohammad, A. A. S., Saleem Khlif Alshura, M., Al-Hawary, S. I. S., Al-Syasneh, M. S., & Alhajri, T. M. S. (2020). The influence of internal marketing practices on the employees’ intention to leave: A study of the private hospitals in Jordan. International Journal of Advanced Science and Technology, 29(5), 1174–1189.
Nuseir, M. T., Aljumah, A., & Alshurideh, M. T. (2021). How the business intelligence in the new startup performance in UAE during COVID-19: The mediating role of innovativeness. In The effect of coronavirus disease (COVID-19) on business intelligence (Vol. 334, pp. 63–79).
Obeidat, U., Obeidat, B., Alrowwad, A., Alshurideh, M., Masadeh, R., & Abuhashesh, M. (2021). The effect of intellectual capital on competitive advantage: The mediating role of innovation. Management Science Letters, 11(4), 1331–1344.CrossRef
Rehman, W., Ghaudhary, A., Rehman, H. & Zahid, A. (2011). Intellectual capital performance and its impact on corporater performance: An empirical evidence from Modaraba sector of Pakistan. Australian Journal of Business Management Research, 1(5), 8–16.
Roos, G. & Mcdonald, S. (2003). An intellectual capital primer. This Paper is an Extension and Modification of an Unpublished Paper, Centre for Business Performance Cranfield University.
Sekaran, U., & Bougie, R. (2016). Research methods for business: A skill-building approach (7th ed.). Wiley.
Shamout, M., Ben-Abdallah, R., Alshurideh, M., Alzoubi, H., Kurdi, B., & Hamadneh, S. (2022a). A conceptual model for the adoption of autonomous robots in supply chain and logistics industry. Uncertain Supply Chain Management, 10(2), 577–592.CrossRef
Shamout, M., Elayan, M., Rawashdeh, A., Kurdi, B., & Alshurideh, M. (2022b). E-HRM practices and sustainable competitive advantage from HR practitioner’s perspective: A mediated moderation analysis. International Journal of Data and Network Science, 6(1), 165–178.CrossRef
Sharabati, A. A., Nour, A. A. N., & NaserEddin, Y. N. (2013). Intellectual capital development: A case study of Middle East university. Jordan Journal of Business Administration, 9(3), 567–602.CrossRef
Stevenson, W. J. (2007). Production: Operations management (8th ed.). Von Hoffmann Press.
Stewart, T. (1997). Intellectual capital: The new wealth of organization. London: Nicholas Brealey.
Taryam, M., Alawadhi, D., Aburayya, A., Albaqa'een, A., Alfarsi, A., Makki, I., et al. (2020). Effectiveness of not quarantining passengers after having a negative COVID-19 PCR test at arrival to Dubai airports. Systematic Reviews in Pharmacy, 11(11), 1384–1395.
Ungerer, M. (2004). Developing core capabilities in a financial services firm: An intellectual capital perspective. Doctor desertion in industrial psychology, Faculity of Economic and Management Sciences, Rand Afrikans University.
Wu, M. F., Lee, Y. J., & Wang, G. L. (2012). To verivy how intellectual capital affects organizational performance in listed Taiwan IC design companies with considering the moderator of corporate governance. Journal of Global Business Management, 88(1), 20–32.
Metadaten
Titel
The Impact of Intellectual Capital on Competitive Capabilities: Evidence from Firms Listed in ASE
verfasst von
Doa’a Ahmad Odeh Al-Husban
Sulieman Ibraheem Shelash Al-Hawary
Ibrahim Rashed Soliaman AlTaweel
Nida’a Al-Husban
Mohammad Fathi Almaaitah
Faraj Mazyed Faraj Aldaihani
Anber Abraheem Shlash Mohammad
Ayat Mohammad
Dheifallah Ibrahim Mohammad
Copyright-Jahr
2023
Buch
The Effect of Information Technology on Business and Marketing Intelligence Systems

Print ISBN: 978-3-031-12381-8

Electronic ISBN: 978-3-031-12382-5

Copyright-Jahr: 2023

DOI
https://doi.org/10.1007/978-3-031-12382-5_93

Premium Partner

    Bildnachweise