nach oben

Journal of Business Economics

Erschienen in:

20.04.2017 | Original Paper

The neglected mediating role of self-efficacy in the goal setting process in local public administrations

verfasst von: Bernhard Hirsch, Christian Nitzl, Stefan Reemts

Erschienen in: Journal of Business Economics | Ausgabe 1/2018

Einloggen

Aktivieren Sie unsere intelligente Suche, um passende Fachinhalte oder Patente zu finden.

search-config

KI-gestützte Suche

Aus

Abstract

To analyse the role of self-efficacy in goal setting in public administrations, this study combines goal-setting theory, public service motivation literature and cognitive theory. Using partial least squares structural equation modelling (PLS-SEM), survey data from 105 German civil servants are analysed. The results underline the role of goal setting (represented by goal difficulty and specificity) in determining the self-efficacy of public servants. Public service motivation and goal specificity both increase public servants’ work performance; however, the effects of goal difficulty are negatively mediated by the employee’s self-efficacy. That finding reflects the central role of self-efficacy, which should not be ignored in the goal-setting processes of public administrations.

Vorheriger Artikel When labor representatives join supervisory boards: empirical evidence of the relationship between the change to parity codetermination and working capital and operating cash flows

Nächster Artikel Incentives for students: effects of certificates and deadlines on student performance

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

über 102.000 Bücher
über 537 Zeitschriften

aus folgenden Fachgebieten:

Automobil + Motoren
Bauwesen + Immobilien
Business IT + Informatik
Elektrotechnik + Elektronik
Energie + Nachhaltigkeit
Finance + Banking
Management + Führung
Marketing + Vertrieb
Maschinenbau + Werkstoffe
Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Jetzt informieren

Journal of Business Economics

From January 2013, the Zeitschrift für Betriebswirtschaft (ZfB) is published in English under the title Journal of Business Economics (JBE). The Journal of Business Economics (JBE) aims at encouraging theoretical and applied research in the field of business economics and business administration, promoting the exchange of ideas between science and practice.

Jetzt informieren

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

über 67.000 Bücher
über 340 Zeitschriften

aus folgenden Fachgebieten:

Bauwesen + Immobilien
Business IT + Informatik
Finance + Banking
Management + Führung
Marketing + Vertrieb
Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Jetzt informieren

Nur mit Berechtigung zugänglich

Anderson DM, Stritch JM (2016) Goal clarity, task significance, and performance: evidence from a laboratory experiment. J Public Adm Res Theory 26:211–225CrossRef

Austin JT, Vancouver JB (1996) Goal constructs in psychology: structure, process, and content. Psychol Bull 120:338–375CrossRef

Bandura A (1994) Self-efficacy. In: Ramachaudran VS (ed) Encyclopaedia of human behavior, vol 4. Academic Press, New York, pp 71–81

Bandura A (1997) Self-efficacy: the exercise of control. Worth Publishers, New York

Bandura A (2013) The role of self-efficacy in goal-based motivation. In: Locke EA, Latham GP (eds) New developments in goal setting and task performance. Routledge, New York, pp 147–157

Bandura A, Cervone D (1983) Self-evaluative and self-efficacy mechanisms governing the motivational effects of goal systems. J Pers Soc Psychol 45:1017–1028CrossRef

Becker J-M, Klein K, Wetzels M (2012) Hierarchical latent variable models in PLS-SEM: guidelines for using reflective-formative type models. Long Range Plann 45:359–394CrossRef

Becker J-M, Rai A, Rigdon E (2013) Predictive validity and formative measurement in structural equation modeling: embracing practical relevance. Paper presented at the ICIS, Milan

Bellé N, Cantarelli P (2012) Public service motivation: the state of the art. In: Giovanni T, Giovanni V (eds) Reforming the public sector: how to achieve better transparency, service and leadership. Brookings Institution Press, Washington, DC, pp 96–125

Borgogni L, Russo SD (2013) A quantitative analysis of the high performance cycle in Italy. In: Locke EA, Latham GP (eds) New developments in goal setting and task performance. Routledge, New York, pp 270–283

Boyne GA, Chen AA (2007) Performance targets and public service improvement. J Public Adm Res Theory 17:455–477CrossRef

Brewer GA, Ritz A, Vandenabeele W (2012) Introduction to a symposium on public service motivation: an international sampling research. Int J Public Adm 35:1–4CrossRef

Bright L (2007) Does person-organization fit mediate the relationship between public service motivation and the job performance of public employees? Rev Public Pers Adm 27:361–379CrossRef

Bromley P, Powell WW (2012) From smoke and mirrors to walking the talk: decoupling in the contemporary world. Acad Manag Ann 6:483–530CrossRef

Brown TC, Latham GP (2000) The effects of goal setting and self-instruction training on the performance of unionized employees. Relations Industrielles/Industrial Relations 55:80–95CrossRef

Bundesamt (2015) Statistisches Jahrbuch 2015. Wiesbaden

Bundesministerium (2001) Moderner staat—moderne verwaltung: erstellung und abschluss von zielvereinbarungen—praxisempfehlungen. Berlin

Caprara GV, Streca P (2007) Prosocial agency: the contribution of values and self-efficacy beliefs to prosocial behavior across ages. J Soc Clin Psychol 26:218–239CrossRef

Caprara GV, Alessandri G, Eisenberg N (2012) Prosociality: the contribution of traits, values, and self-efficacy beliefs. J Pers Soc Psychol 102:1289–1303CrossRef

Chen G, Gully SM, Eden D (2001) Validation of a new general self-efficacy scale. Organ Res Methods 4:62–83CrossRef

Chin WW (1998) The partial least squares approach to structural equation modeling. In: Marcoulides GA (ed) Modern methods for business research. Erlbaum, Mahwah, pp 295–358

Christensen RK, Wright BE (2011) The effects of public service motivation on job choice decisions: disentangling the contributions of person-organization fit and person-job fit. J Public Adm Theory 21:723–743CrossRef

Chun YH, Rainey HG (2005a) Goal ambiguity and organizational performance in US federal agencies. J Public Adm Res Theory 15:529–557CrossRef

Chun YH, Rainey HG (2005b) Goal ambiguity in US Federal Agencies. J Public Adm Res Theory 15:1–30CrossRef

Couper MP (2000) Web surveys: a review of issues and approaches. Public Opin Q 64:464–494CrossRef

Dossett DL, Latham GP, Mitchell TR (1979) Effects of assigned versus participatively set goals, knowledge of results, and individual differences on employee behavior when goal difficulty is held constant. J Appl Psychol 64:291–298CrossRef

Ehrlich C (2008) Fragebogen zur erfassung motivationsfördernder arbeitsbedingungen. Wirtschaftspsychologie 10:77–90

Hair JF, Black WC, Babin BJ, Anderson RE (2010) Multivariate data analysis, 7th edn. Prentice Hall, Englewood Cliffs

Hair JF, Hult GTM, Ringle CM, Sarstedt M (2017) A primer on partial least squares structural equation modeling (PLS-SEM), 2nd edn. Sage, Thousand Oaks

Harman HH (1976) Modern factor analysis, 3rd edn. University of Chicago Press, Chicago

Heslin PA, Caprar DV (2013) Goals and self-efficacy as mediators. In: Locke EA, Latham GP (eds) New developments in goal setting and task performance. Routledge, New York, pp 213–230

Heslin PA, Latham GP (2004) The effect of upward feedback on managerial behavior. Appl Psychol 53:23–37CrossRef

Hvidman U, Andersen SC (2014) Impact of performance management in public and private organizations. J Public Adm Res Theory 24:35–58CrossRef

Jagalla T, Becker SD, Weber J (2011) A taxonomy of the perceived benefits of accrual accounting and budgeting: evidence from German states. Financ Account Manag 27:134–165CrossRef

Judge TA, Erez A, Bono JE (1998) The power of being positive: the relation between positive self-concept and job performance. Hum Perform 11:167–187CrossRef

Keeping LM, Levy PE (2000) Performance appraisal reactions: measurement, modeling, and method bias. J Appl Psychol 85:708–723CrossRef

Kelman S, Friedman JN (2009) Performance improvement and performance dysfunction: an empirical examination of distortionary impacts of the emergency room wait-time target in the English National Health Service. J Public Adm Res Theory 19:917–946CrossRef

Kim S, Vandenabeele W, Andersen LB, Cerase FP, Christensen RK, Koumenta M, Leisink P, Liu B, Palidauskaite J, Pedersen LH, Perry JL, Taylor J, De Vivo P, Wright BE (2010) Measuring public service motivation: developing an instrument for international use. Paper presented at the Annual Conference of the European Group for Public Administration, Toulouse

Kim S, Vandenabeele W, Wright BE, Andersen LB, Cerase FP, Christensen RK, Desmarais C, Koumenta M, Leisink P, Liu B, Palidauskaite J, Pedersen LH, Perry JL, Ritz A, Taylor J, De Vivo P (2013) Investigating the structure and meaning of public service motivation across populations: developing an international instrument and addressing issues of measurement invariance. J Public Adm Res Theory 23:79–102CrossRef

Kober R, Lee J, Ng J (2010) Mind your accruals: perceived usefulness of financial information in the Australian Public Sector under different accounting systems. Financ Account Manag 26:267–298CrossRef

Kroll A (2015) Exploring the link between performance information use and organizational performance: a contingency approach. Public Perform Manag Rev 39:7–32CrossRef

Latham GP, Locke EA (1991) Self-regulation through goal setting. Organ Behav Hum Decis Process 50:212–247CrossRef

Latham GP, Yukl GA (1975) A review of research on the application of goal setting in organizations. Acad Manage J 18:824–845CrossRef

Latham GP, Winters DC, Locke EA (1994) Cognitive and motivational effects of participation: a mediator study. J Organ Behav 15:49–63CrossRef

Latham GP, Borgogni L, Petitta L (2008) Goal setting and performance management in the public sector. Int Public Manag J 11:385–403CrossRef

Le Grand J (2003) Motivation, agency, and public policy: of knights and knaves, pawns and queens. Oxford University Press, OxfordCrossRef

Lee C, Bobko P (1992) Exploring the meaning and usefulness of measures of subjective goal difficulty. J Appl Soc Psychol 22:1417–1428CrossRef

Lee C, Bobko P, Earley PC, Locke EA (1991) An empirical analysis of a goal setting questionnaire. J Organ Behav 12:467–482CrossRef

Lee TW, Locke EA, Phan SH (1997) Explaining the assigned goal-incentive interaction: the role of self-efficacy and personal goals. J Manag 23:541–559

Leisink P, Steijn B (2009) Public service motivation and job performance of public sector employees in the Netherlands. Int Rev Adm Sci 75:35–52CrossRef

Lindberg E, Wincent J (2011) Goal commitment and performance: an empirical study incorporating role-stress literature to reveal functional and dysfunctional influences. J Appl Soc Psychol 41:2634–2655CrossRef

Locke EA (1996) Motivation through conscious goal setting. Appl Prev Psychol 5:117–124CrossRef

Locke EA, Latham GP (1990) A theory of goal setting & task performance. Prentice-Hall, Englewood Cliffs

Locke EA, Latham GP (2007) New developments in and directions for goal-setting research. Euro Psychol 12:290–300CrossRef

Locke EA, Latham GP (2013a) Goal setting theory—the current state. In: Locke EA, Latham GP (eds) New developments in goal setting and task performance. Routledge, New York, pp 623–630

Locke EA, Latham GP (2013b) Goal setting theory, 1990. In: Locke EA, Latham GP (eds) Developments in goal setting and task performance. Routledge, New York, pp 3–15

Mathieu JE, DeShon RP, Bergh DD (2008) Mediational inferences in organizational research: then, now, and beyond. Organ Res Methods 11:203–223CrossRef

Meyer JW, Rowan B (1977) Institutionalized organizations: formal structure as myth and ceremony. Am J Sociol 83:340–363CrossRef

Mitchell TR, Daniels D (2003) Motivation. In: Borman W, Ilgen DR, Klimoski IR (eds) Handbook of psychology, vol 12. Wiley, New York, pp 223–254

Moers F (2007) Doing archival research in management accounting. In: Chapman CS, Hopwood AG, Shields MD (eds) Handbooks of management accounting research, vol 1. Elsevier, Oxford, pp 399–413CrossRef

Moynihan DP (2006) Managing for results in state government: evaluating a decade of reform. Public Adm Rev 66:77–89CrossRef

Nitzl C (2016) The use of Partial Least Squares Structural Equation Modelling (PLS-SEM) in management accounting research: directions for future theory development. J Account Lit 39:19–35CrossRef

Nitzl C, Roldán JL, Cepeda G (2016) Mediation analyses in partial least squares structural equation modeling: helping researchers to discuss more sophisticated models. Ind Manag Data Syst 116:1849–1864CrossRef

Oliner SP, Oliner PM (1988) The altruistic personality: rescuers of Jews in Nazi Europe. The Free Press, New York

Omoto AM, Snyder M (1995) Sustained helping without obligation: motivation, longevity of service, and perceived attitude change among AIDS volunteers. J Pers Soc Psychol 68:671–686CrossRef

Pandey SK, Stazyk EC (2008) Antecedents and correlates of public service motivation. In: Perry JL, Hondeghem A (eds) Motivation in public management: the call of public service. Oxford University Press, Oxford, pp 101–117

Pedersen MJ (2015) Activating the forces of public service motivation: evidence from a low-intensity randomized survey experiment. Public Adm Rev 75:734–746CrossRef

Perry JL, Hondeghem A (2008) Building theory and empirical evidence about public service motivation. Int Public Manag J 11:3–12CrossRef

Perry JL, Vandenabeele W (2015) Public service motivation research: achievements, challenges, and future directions. Public Adm Rev 75:692–699CrossRef

Perry JL, Wise LR (1990) The motivational bases of public service. Public Adm Rev 50:367–373CrossRef

Perry JL, Hondeghem A, Wise LR (2010) Revisiting the motivational bases of public service: twenty years of research and an agenda for the future. Public Adm Rev 7:681–690CrossRef

Pina V, Torres L, Yetano A (2009) Accrual accounting in EU local governments: one method, several approaches. Euro Account Rev 18:765–807CrossRef

Podsakoff NP, Organ DW (1986) Self-reports in organizational research: problems and prospects J Manag 12:531–544

Putz P, Lehner JM (2002) Effekte zielorientierter Führungssysteme—entwicklung und Validierung des Zielvereinbarungsbogens (ZVB). Zeitschrift für Arbeits- und Organisationspsychologie 46:22–34CrossRef

Rainey HG, Pandey S, Bozeman B (1995) Research note: public and private managers’ perceptions of red tape. Public Adm Rev 55:567–574CrossRef

Richter NF, Cepeda G, Roldán JL, Ringle CM (2016) European management research using partial least squares structural equation modeling (PLS-SEM). Europ Manag J 34:589–597CrossRef

Ridder HG, Bruns HJ, Spier F (2005) Analysis of public management change processes: the case of local government accounting reforms in Germany. Public Adm 83:443–471CrossRef

Ringle CM, Wende S, Becker J-M (2014) SmartPLS 3. http://www.smartpls.de

Ritz A, Waldner C (2011) Competing for future leaders: a study of attractiveness of public sector organizations to potential job applicants. Rev Public Pers Adm 31:291–316CrossRef

Ritz A, Brewer GA, Neumann O (2016) Public service motivation: a systematic literature review and outlook. Public Adm Rev 76:414–426CrossRef

Rodgers R, Hunter JE (1992) A foundation of good management practice in government: management by objectives. Public Adm Rev 52:27–39CrossRef

Sarstedt M, Hair JF, Ringle CM, Thiele KO, Gudergan SP (2016) Estimation issues with PLS and CBSEM: where the bias lies! J Bus Res 69:3998–4010CrossRef

Schmidt W, Trittel N, Müller A (2011) Performance-related pay in German public services: the example of local authorities in North Rhine-Westphalia. Empl Relat 33:140–158CrossRef

Schwartz SH (1992) Universals in the content and structure of values: theoretical advances and empirical tests in 20 countries. Adv Exp Soc Psychol 25:1–65CrossRef

Schwartz SH (2010) Basic values: how they motivate and inhibit prosocial behavior. In: Mikulincer M, Shaver PR (eds) Prosocial motives, emotions, and behavior: the better angels of our nature. American Psychological Association, Washington DC, pp 221–241CrossRef

Seijts GH, Latham GP (2011) The effect of commitment to a learning goal, self-efficacy, and the interaction between learning goal difficulty and commitment on performance in a business simulation. Hum Perform 24:189–204CrossRef

Selden SC, Brewer GA (2000) Work motivation in the senior executive service: testing the high performance cycle theory. J Public Adm Res Theory 10:531–550CrossRef

Siltala J (2013) New public management: the evidence-based worst practice? Adm Soc 45:468–493CrossRef

Stajkovic AD, Luthans F (1998) Self-efficacy and work-related performance: a meta-analysis. Psychol Bull 124:240–261CrossRef

Swiss JE (2005) A framework for assessing incentives in results-based management. Public Adm Rev 65:592–602CrossRef

van Helden J, Reichard C (2016) Commonalities and differences in public and private sector performance management practices: a literature review. In: Epstein MJ, Verbeeten F, Widener SK (eds) Performance measurement and management control: contemporary issues, vol 31. Emerald Group Publishing, Bingley, UK, pp 309–351. doi:10.1108/S1479-351220160000031010

Vandenabeele W (2007) Toward a public administration theory of public service motivation: an intuitional approach. Public Adm Rev 9:545–556

Vandenabeele W (2008) Government calling: public service motivation as an element in selecting government as an employer of choice. Public Adm 86:1089–1105

Vandenabeele W (2009) The mediating effect of job satisfaction and organizational commitment on self-reported performance: more robust evidence of the PSM-performance relationship. Int Rev Adm Sci 75:11–34CrossRef

Walle DVW, Cron WL, Slocum JWSJ (2001) The role of goal orientation following performance feedback. J Appl Psychol 86:629–640CrossRef

Warren DC, Chen L-T (2013) The relationship between public service motivation and performance. In: Ringquist EJ (ed) Meta-analysis for public management and policy. Jossey-Bass, San Francisco, pp 442–474

Weibel A, Rost K, Osterloh M (2010) Pay for performance in the public sector—benefits and (hidden) costs. J Public Adm Res Theory 20:387–412CrossRef

Wright BE (2004) The role of work context in work motivation: a public sector application of goal and social cognition theories. J Public Adm Res Theory 14:59–78CrossRef

Wright BE (2007) Public service and motivation: does mission matter? Public Adm Rev 67:54–64CrossRef

Wright PM, Kacmar KM (1994) Goal specificity as a determinant of goal commitment and goal change. Organ Behav Hum Decis Process 59:242–260CrossRef

Yeow JB, Robin M (2013) The role of self-regulation in developing leaders: a longitudinal field experiment. Leadersh Q 24:625–637CrossRef

Titel: The neglected mediating role of self-efficacy in the goal setting process in local public administrations
verfasst von: Bernhard Hirsch
Christian Nitzl
Stefan Reemts
Publikationsdatum: 20.04.2017
Verlag: Springer Berlin Heidelberg
Erschienen in: Journal of Business Economics / Ausgabe 1/2018
Print ISSN: 0044-2372
Elektronische ISSN: 1861-8928
DOI: https://doi.org/10.1007/s11573-017-0863-7

Springer Professional

Abstract

Bitte loggen Sie sich ein, um Zugang zu Ihrer Lizenz zu erhalten.

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Journal of Business Economics

Springer Professional "Wirtschaft"

Premium Partner