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Erschienen in:
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2019 | OriginalPaper | Buchkapitel

The Role of Variety Engineering in the Co-creation of Value

verfasst von : Raoul Gorka, Christine Strauss, Claus Ebster

Erschienen in: Data-Centric Business and Applications

Verlag: Springer International Publishing

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Abstract

By integrating methods and models from systems science, the interdisciplinary field of service science has provided the basis for a possible radical shift in understanding the coordination mechanisms underlying global market dynamics. The Variety Engineering Model is found to support and extend the evolving framework of service-dominant logic by shedding light on the relational nature of interacting social agents, who co-create value by steering their behavior towards shared meanings through conversation. In our highly complex present-day world the main driver of balancing agents’ complexity asymmetries is self-organization. Without adequate management, this self-regulation seldom produces socially desirable outcomes. We conceive the proposed systemic methodology as an effective guideline for supporting managers to coordinate this process towards common policies, which may foster sustainable structures.

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Vorheriges Kapitel Challenges in Management of Software Testing
Nächstes Kapitel Enterprises Servitization for an Efficient Industrial Management a Survey-Based Analysis
Fußnoten
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Metadaten
Titel
The Role of Variety Engineering in the Co-creation of Value
verfasst von
Raoul Gorka
Christine Strauss
Claus Ebster
Copyright-Jahr
2019
Buch
Data-Centric Business and Applications

Print ISBN: 978-3-319-94116-5

Electronic ISBN: 978-3-319-94117-2

Copyright-Jahr: 2019

DOI
https://doi.org/10.1007/978-3-319-94117-2_8