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2019 | OriginalPaper | Buchkapitel

Enterprises Servitization for an Efficient Industrial Management a Survey-Based Analysis

verfasst von : S. Kaczor

Erschienen in: Data-Centric Business and Applications

Verlag: Springer International Publishing

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Abstract

The concept of servitization initially originates from the manufacturing industry which currently struggles with decreasing profit margins and therefore strives for a strategy to handle this. Consequently the enrichment of products by corresponding services appears to be a considerable approach, which in fact implicates a continuous movement towards a service economy. Accordingly, this paper strives to explain the concept of servitization in detail in order to declare its capabilities in being a powerful strategy to provide competitive advantage in manufacturing industries. This will be conducted by initially elaborating its notion and origins in literature as well as the characteristics and processes regarding value creation, which is consolidated as fundamentals of servitization. Subsequently, the driving characteristics separated by general environmental trends, financial-, strategic- and marketing-drivers are discussed in detail. The final section refers to the classifications of servitization and the actual options of implementation.

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Vorheriges Kapitel The Role of Variety Engineering in the Co-creation of Value

Nächstes Kapitel The Future of Industrial Supply Chains: A Heterarchic System Architecture for Digital Manufacturing?

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Titel: Enterprises Servitization for an Efficient Industrial Management a Survey-Based Analysis
verfasst von: S. Kaczor
Verlag: Springer International Publishing
Buch: Data-Centric Business and Applications
Print ISBN: 978-3-319-94116-5

Electronic ISBN: 978-3-319-94117-2

Copyright-Jahr: 2019
DOI: https://doi.org/10.1007/978-3-319-94117-2_9

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