Theory Building on Supply Chain Resilience: A SAP–LAP Analysis

Supply chain (SC) disruption management is a complex issue that involves building SC resilience through enhancing the organizational ability to anticipate, adapt, respond, recover and learn from disruptions; it needs participation and coordinated efforts of all SC stakeholders and their processes. There is a need for a qualitative, interpretive, holistic and flexible framework in the literature. The main purpose of this work is to propose a framework. Therefore, the present study uses an interpretive method, namely “situation–actor–process–learning–action–performance” (SAP–LAP) analysis, to enhance the understanding and analyze the SC resilience building and improvement in the case company, ABC, a prominent automaker in India. Findings reveal several issues, including the establishment of risk management culture, building collaborative capabilities, framing flexible contracts, enhancing the awareness level of risks, security, and resilience among stakeholders, seamless information sharing, require attention. The efficacy and simplicity of the SAP–LAP framework may enable SC stakeholders to initiate resilience-building processes.