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2022 | OriginalPaper | Buchkapitel

15. Values and Competitive Advantages Based on Customer Value Propositions

verfasst von : Jeffrey Yi-Lin Forrest, Yong Liu

Erschienen in: Value in Business

Verlag: Springer International Publishing

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Abstract

Continuing the effort of the previous chapter to develop a theoretically rigorous and practically useful theory of customer value propositions (CVP), as called for repeatedly by the extant literature, this chapter, mainly based on (Forrest et al., 2021, Studies in Business and Economics Journal, 16(2)), establishes eight generally true facts that do not suffer from the constraints of data-based and anecdote-based approaches, as widely used in the relevant literature.

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Metadaten
Titel
Values and Competitive Advantages Based on Customer Value Propositions
verfasst von
Jeffrey Yi-Lin Forrest
Yong Liu
Copyright-Jahr
2022
DOI
https://doi.org/10.1007/978-3-030-82898-1_15

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