Skip to main content
Erschienen in: Journal of Business Ethics 1/2018

15.03.2016

When Fairness is Not Enough: Impact of Corporate Ethical Values on Organizational Citizenship Behaviors and Worker Alienation

verfasst von: Dheeraj Sharma

Erschienen in: Journal of Business Ethics | Ausgabe 1/2018

Einloggen

Aktivieren Sie unsere intelligente Suche, um passende Fachinhalte oder Patente zu finden.

search-config
loading …

Abstract

Extant research indicates a positive and significant relationship between corporate ethical values and employees’ job performance. Furthermore, past studies have empirically demonstrated that perceived fairness moderates the influence of corporate ethical values (CEV) on employee performance. In other words, high congruity between employees’ and an organization’s ethical values will result in superior employee performance outcome. This research aims to develop a broader perspective on the complex relationship between CEV and employee outcomes. The article will first examine the direct influence of CEV on organizational citizenship behaviors (OCBs) and alienation from work (AFW), and then the moderating role of perceived fairness. The researcher found a significant direct effect of CEV on both OCBs and AFW, but that perceived fairness does not moderate these relationships. A key implication of findings of this research is that although perception of fairness may suppress the impact of organizational ethical transgressions on employee performance in the short run, as earlier studies have demonstrated, but in the long term, implications of perceived fairness are multifold.

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Literatur
Zurück zum Zitat Adams, J. S. (1965). Inequity in social exchange. In L. Berkowitz (Ed.), Advances in experimental social psychology (Vol. 2, pp. 267–299). New York: Academic Press. Adams, J. S. (1965). Inequity in social exchange. In L. Berkowitz (Ed.), Advances in experimental social psychology (Vol. 2, pp. 267–299). New York: Academic Press.
Zurück zum Zitat Aiken, M., & Hage, J. (1966). Organizational alienation: A comparative analysis. American Sociological Review, 4, 497. Aiken, M., & Hage, J. (1966). Organizational alienation: A comparative analysis. American Sociological Review, 4, 497.
Zurück zum Zitat Aiken, L. S., & West, S. G. (1991). Multiple regressions: Testing and interpreting interactions. Newbury Park, CA: Sage. Aiken, L. S., & West, S. G. (1991). Multiple regressions: Testing and interpreting interactions. Newbury Park, CA: Sage.
Zurück zum Zitat Allen, B. H., & LaFollette, W. R. (1977). Perceived organizational structure and alienation among management trainees. The Academy of Management Journal, 2, 334. Allen, B. H., & LaFollette, W. R. (1977). Perceived organizational structure and alienation among management trainees. The Academy of Management Journal, 2, 334.
Zurück zum Zitat Anderson, J. C., & Gerbing, D. W. (1988). Structural equation modeling in practice: A review and recommended two-step approach. Psychological Bulletin, 103(3), 411–423. Anderson, J. C., & Gerbing, D. W. (1988). Structural equation modeling in practice: A review and recommended two-step approach. Psychological Bulletin, 103(3), 411–423.
Zurück zum Zitat Armstrong, J. S., & Overton, T. S. (1977). Estimating nonresponse bias in mail surveys. Journal of Marketing Research, 1, 396–402. Armstrong, J. S., & Overton, T. S. (1977). Estimating nonresponse bias in mail surveys. Journal of Marketing Research, 1, 396–402.
Zurück zum Zitat Ashforth, B. E. (1989). The experience of powerlessness in organizations. Organizational Behavior and Human Decision Processes, 2, 207. Ashforth, B. E. (1989). The experience of powerlessness in organizations. Organizational Behavior and Human Decision Processes, 2, 207.
Zurück zum Zitat Bagozzi, R. P., Yi, Y., & Singh, S. (1988). On the use of structural equation models in experimental designs. Journal of Marketing Research, 26, 271–284. Bagozzi, R. P., Yi, Y., & Singh, S. (1988). On the use of structural equation models in experimental designs. Journal of Marketing Research, 26, 271–284.
Zurück zum Zitat Baker, T. L., Hunt, T. G., & Andrews, M. C. (2006). Promoting ethical behavior and organizational citizenship behaviors: The influence of corporate ethical values. Journal of Business Research, 59(7), 849–857. Baker, T. L., Hunt, T. G., & Andrews, M. C. (2006). Promoting ethical behavior and organizational citizenship behaviors: The influence of corporate ethical values. Journal of Business Research, 59(7), 849–857.
Zurück zum Zitat Banai, M., & Reisel, W. D. (2007). The influence of supportive leadership and job characteristics on work alienation: A six-country investigation. Journal of World Business, 42, 463–476. doi:10.1016/j.jwb.2007.06.007. Banai, M., & Reisel, W. D. (2007). The influence of supportive leadership and job characteristics on work alienation: A six-country investigation. Journal of World Business, 42, 463–476. doi:10.​1016/​j.​jwb.​2007.​06.​007.
Zurück zum Zitat Bandura, A. (1977). Self-efficacy: toward a unifying theory of behavioral change. Psychological review, 84(2), 191–215. Bandura, A. (1977). Self-efficacy: toward a unifying theory of behavioral change. Psychological review, 84(2), 191–215.
Zurück zum Zitat Bies, R. J. (1985). Individual reactions to corporate recruiting encounters: The importance of fairness. As cited in Bies, R. J., & Moag, J. S. (1986). Interactional justice: Communication criteria of fairness. In R. J. Lewicki, B. H. Sheppard, & M. Bazerman (Eds.), Research on negotiation in organizations (pp. 43-55). Greenwich: JAI Press. Bies, R. J. (1985). Individual reactions to corporate recruiting encounters: The importance of fairness. As cited in Bies, R. J., & Moag, J. S. (1986). Interactional justice: Communication criteria of fairness. In R. J. Lewicki, B. H. Sheppard, & M. Bazerman (Eds.), Research on negotiation in organizations (pp. 43-55). Greenwich: JAI Press.
Zurück zum Zitat Bies, R. J., & Shapiro, D. L. (1988). Voice and justification: Their influence on procedural fairness judgements. Academy of Management Journal, 31(3), 676–685. doi:10.2307/256465. Bies, R. J., & Shapiro, D. L. (1988). Voice and justification: Their influence on procedural fairness judgements. Academy of Management Journal, 31(3), 676–685. doi:10.​2307/​256465.
Zurück zum Zitat Blauner, R. (1964). Alienation and freedom. Chicago, IL: University of Chicago Press. Blauner, R. (1964). Alienation and freedom. Chicago, IL: University of Chicago Press.
Zurück zum Zitat Brockner, J., Grover, S., Reed, T., & Dewitt, R. (1992). Layoffs, job insecurity, and survivors’ work effort: Evidence of an inverted-U relationship. Academy of Management Journal, 35, 413–425. Brockner, J., Grover, S., Reed, T., & Dewitt, R. (1992). Layoffs, job insecurity, and survivors’ work effort: Evidence of an inverted-U relationship. Academy of Management Journal, 35, 413–425.
Zurück zum Zitat Chen, A. Y., Sawyers, R. B., & Williams, P. F. (1997). Reinforcing ethical decision making through corporate culture. Journal of Business Ethics, 16(8), 855–865. Chen, A. Y., Sawyers, R. B., & Williams, P. F. (1997). Reinforcing ethical decision making through corporate culture. Journal of Business Ethics, 16(8), 855–865.
Zurück zum Zitat Cheng, P., Yang, J., Wan, C., & Chu, M. (2013). Ethical contexts and employee job responses in the hotel industry: The roles of work values and perceived organizational support. International Journal of Hospitality Management, 34, 108–115. Cheng, P., Yang, J., Wan, C., & Chu, M. (2013). Ethical contexts and employee job responses in the hotel industry: The roles of work values and perceived organizational support. International Journal of Hospitality Management, 34, 108–115.
Zurück zum Zitat Cohen, R. L. (1987). Distributive justice: Theory and research. Social Justice Research, issue, 1, 19–40. Cohen, R. L. (1987). Distributive justice: Theory and research. Social Justice Research, issue, 1, 19–40.
Zurück zum Zitat Dubinsky, A., & Levy, M. (1989). Influence of organizational fairness on work outcomes of retail salespeople. Journal of Retailing, 65, 221–252. Dubinsky, A., & Levy, M. (1989). Influence of organizational fairness on work outcomes of retail salespeople. Journal of Retailing, 65, 221–252.
Zurück zum Zitat Eden, D., & Leviatan, U. (1974). Farm and factory in the kibbutz: A study in agrico-industrial psychology. Journal of Applied Psychology, 59(5), 596–602. doi:10.1037/h0037327. Eden, D., & Leviatan, U. (1974). Farm and factory in the kibbutz: A study in agrico-industrial psychology. Journal of Applied Psychology, 59(5), 596–602. doi:10.​1037/​h0037327.
Zurück zum Zitat Elci, M., Kitapci, H., & Erturk, A. (2007). Effects of quality culture and corporate ethical values on employee work attitudes and job performance in Turkey: An integrative approach. Total Quality Management, 18(3), 285–302. Elci, M., Kitapci, H., & Erturk, A. (2007). Effects of quality culture and corporate ethical values on employee work attitudes and job performance in Turkey: An integrative approach. Total Quality Management, 18(3), 285–302.
Zurück zum Zitat Elias, P., & Purcell, K. (2004). SOC (HE): A classification of occupations for studying the graduate labor market. Research Report No. 6, Institute for Employment Research, University of Warwick, Coventry. Elias, P., & Purcell, K. (2004). SOC (HE): A classification of occupations for studying the graduate labor market. Research Report No. 6, Institute for Employment Research, University of Warwick, Coventry.
Zurück zum Zitat Folger, R., & Greenberg, J. (1985). Procedural justice: An interpretive analysis of personnel systems. In K. Rowland & G. Ferris (Eds.), Research in personnel and human resources management (Vol. 3, pp. 141–183). Folger, R., & Greenberg, J. (1985). Procedural justice: An interpretive analysis of personnel systems. In K. Rowland & G. Ferris (Eds.), Research in personnel and human resources management (Vol. 3, pp. 141–183).
Zurück zum Zitat George, J. M., & Bettenhausen, K. (1990). Understanding prosocial behavior, sales performance, and turnover: A group-level analysis in a service context. Journal of Applied Psychology, 75, 698–709. George, J. M., & Bettenhausen, K. (1990). Understanding prosocial behavior, sales performance, and turnover: A group-level analysis in a service context. Journal of Applied Psychology, 75, 698–709.
Zurück zum Zitat Giddens, A. (1971). Capitalism and modern social theory: an analysis of the writings of Marx, Durkheim and Max Weber. Cambridge: Cambridge University Press. Giddens, A. (1971). Capitalism and modern social theory: an analysis of the writings of Marx, Durkheim and Max Weber. Cambridge: Cambridge University Press.
Zurück zum Zitat Gilliland, S. W. (1994). Effects of procedural and distributive justice on reactions to a selection system. Journal of Applied Psychology, 79, 691–701. Gilliland, S. W. (1994). Effects of procedural and distributive justice on reactions to a selection system. Journal of Applied Psychology, 79, 691–701.
Zurück zum Zitat Gonin, M., Palazzo, G., & Hoffrage, U. (2012). Neither bad apple nor bad barrel: How the societal context impacts unethical behavior in organizations. Business Ethics: A European Review, 21(1), 31–46. Gonin, M., Palazzo, G., & Hoffrage, U. (2012). Neither bad apple nor bad barrel: How the societal context impacts unethical behavior in organizations. Business Ethics: A European Review, 21(1), 31–46.
Zurück zum Zitat Greenberg, J. (1990). Employee theft as a response to underemployment inequity: The hidden costs of pay cuts. Journal of Applied Psychology, 75, 561–568. Greenberg, J. (1990). Employee theft as a response to underemployment inequity: The hidden costs of pay cuts. Journal of Applied Psychology, 75, 561–568.
Zurück zum Zitat Greenberg, J. (1991). Using explanations to manage impressions of performance appraisal fairness. Employee Responsibilities and Rights Journal, 4(1), 51–60. Greenberg, J. (1991). Using explanations to manage impressions of performance appraisal fairness. Employee Responsibilities and Rights Journal, 4(1), 51–60.
Zurück zum Zitat Greenberg, J. (1998). The cognitive geometry of employee theft: Negotiating “the line” between taking and stealing. In R. W. Griffin, A. O’Leary-Kelly, & J. M. Collins (Eds.), Violent and deviant behavior, part B (pp. 147–193). Stamford, CT: JAI. Greenberg, J. (1998). The cognitive geometry of employee theft: Negotiating “the line” between taking and stealing. In R. W. Griffin, A. O’Leary-Kelly, & J. M. Collins (Eds.), Violent and deviant behavior, part B (pp. 147–193). Stamford, CT: JAI.
Zurück zum Zitat Greenberg, J. (2002). Who stole the money and when? Individual and situational determinants of employee theft. Organizational Behavior and Human Decision Processes, 89, 985–1003. Greenberg, J. (2002). Who stole the money and when? Individual and situational determinants of employee theft. Organizational Behavior and Human Decision Processes, 89, 985–1003.
Zurück zum Zitat Hair, J. F., Anderson, R. E., Tatham, R. L., & Black, W. C. (1998). Multivariate data analysis. London: Prentice Hall International. Hair, J. F., Anderson, R. E., Tatham, R. L., & Black, W. C. (1998). Multivariate data analysis. London: Prentice Hall International.
Zurück zum Zitat Hirschfeld, R. R., & Feild, H. S. (2000). Work centrality and work alienation: Distinct aspects of a general commitment to work. Journal of Organizational Behavior, 21, 789–800. Hirschfeld, R. R., & Feild, H. S. (2000). Work centrality and work alienation: Distinct aspects of a general commitment to work. Journal of Organizational Behavior, 21, 789–800.
Zurück zum Zitat Hodson, R. (1996). Dignity in the workplace under participative management: Alienation and freedom revisited. American Sociological Review, 5, 719. Hodson, R. (1996). Dignity in the workplace under participative management: Alienation and freedom revisited. American Sociological Review, 5, 719.
Zurück zum Zitat Hoffman, B. J., Blair, C. A., Meriac, J. P., & Woehr, D. J. (2007). Expanding the criterion domain? A quantitative review of the OCB literature. Journal of Applied Psychology, 2, 555. Hoffman, B. J., Blair, C. A., Meriac, J. P., & Woehr, D. J. (2007). Expanding the criterion domain? A quantitative review of the OCB literature. Journal of Applied Psychology, 2, 555.
Zurück zum Zitat Hunt, S. D., Chonko, L. B., & Wood, V. R. (1985). Organizational commitment and marketing. Journal of Marketing, 49(1), 112–126. Hunt, S. D., Chonko, L. B., & Wood, V. R. (1985). Organizational commitment and marketing. Journal of Marketing, 49(1), 112–126.
Zurück zum Zitat Hunt, S. D., Wood, V. R., & Chonko, L. B. (1989). Corporate ethical values and organizational commitment in marketing. Journal of Marketing, 53(3), 79–80. Hunt, S. D., Wood, V. R., & Chonko, L. B. (1989). Corporate ethical values and organizational commitment in marketing. Journal of Marketing, 53(3), 79–80.
Zurück zum Zitat Israel, J. (1971). Alienation from Marx to modern sociology: a macrosociological analysis. Boston: Allyn & Bacon. Israel, J. (1971). Alienation from Marx to modern sociology: a macrosociological analysis. Boston: Allyn & Bacon.
Zurück zum Zitat Jaramillo, F., Mulki, J., & Solomon, P. (2006). The role of ethical climate on salesperson’s role stress, job attitudes, turnover intention and job performance. Journal of Personal Selling & Sales Management, 26(3), 271–282. Jaramillo, F., Mulki, J., & Solomon, P. (2006). The role of ethical climate on salesperson’s role stress, job attitudes, turnover intention and job performance. Journal of Personal Selling & Sales Management, 26(3), 271–282.
Zurück zum Zitat Josephson, E., & Josephson, M. (Eds.). (1962). Man alone: Alienation in modern society (pp. 9–53). New York: Dell Publishing. Josephson, E., & Josephson, M. (Eds.). (1962). Man alone: Alienation in modern society (pp. 9–53). New York: Dell Publishing.
Zurück zum Zitat Joy, V. L., & Witt, L. A. (1992). Delay of gratification as a moderator of the procedural justice- distributive justice relationship. Group and Organization Management, 17(3), 297–308. Joy, V. L., & Witt, L. A. (1992). Delay of gratification as a moderator of the procedural justice- distributive justice relationship. Group and Organization Management, 17(3), 297–308.
Zurück zum Zitat Kanungo, R. N. (1979). The concepts of alienation and involvement revisited. Psychological Bulletin, 86, 119–138. Kanungo, R. N. (1979). The concepts of alienation and involvement revisited. Psychological Bulletin, 86, 119–138.
Zurück zum Zitat Kataria, A., Garg, P., & Rastogi, R. (2013). Employee engagement and organizational effectiveness: The role of organizational citizenship behavior. International Journal of Business Insights & Transformation, 6(1), 102–113. Kataria, A., Garg, P., & Rastogi, R. (2013). Employee engagement and organizational effectiveness: The role of organizational citizenship behavior. International Journal of Business Insights & Transformation, 6(1), 102–113.
Zurück zum Zitat Katz, D. (1964). Motivational basis of organizational behavior. Behavioral Science, 9, 131–146. Katz, D. (1964). Motivational basis of organizational behavior. Behavioral Science, 9, 131–146.
Zurück zum Zitat Katz, D., & Kahn, R. L. (1966). The social psychology of organizations. New York: Wiley. Katz, D., & Kahn, R. L. (1966). The social psychology of organizations. New York: Wiley.
Zurück zum Zitat Kohn, M. L. (1976). Occupational structure and alienation. American Journal of Sociology, 1, 111. Kohn, M. L. (1976). Occupational structure and alienation. American Journal of Sociology, 1, 111.
Zurück zum Zitat Konovsky, M. A., & Cropanzano, R. (1991). Perceived fairness of employee drug testing as a predictor of employee attitudes and job performance. Journal of Applied Psychology, 76, 698–707. Konovsky, M. A., & Cropanzano, R. (1991). Perceived fairness of employee drug testing as a predictor of employee attitudes and job performance. Journal of Applied Psychology, 76, 698–707.
Zurück zum Zitat Korman, A. K., Wittig-Berman, U., & Lang, D. (1981). Career success and personal failure: Alienation in professional managers. Academy of Management Journal, 24(2), 342–360. doi:10.2307/255846. Korman, A. K., Wittig-Berman, U., & Lang, D. (1981). Career success and personal failure: Alienation in professional managers. Academy of Management Journal, 24(2), 342–360. doi:10.​2307/​255846.
Zurück zum Zitat Lang, D. (1985). Preconditions of three types of alienation in young managers and professionals. Journal of Occupational Behaviour, 3, 171. Lang, D. (1985). Preconditions of three types of alienation in young managers and professionals. Journal of Occupational Behaviour, 3, 171.
Zurück zum Zitat Lind, E. A., & Tyler, T. R. (1988). The origins and consequences of procedural fairness. The social psychology of procedural justice New York: Plenum. Lind, E. A., & Tyler, T. R. (1988). The origins and consequences of procedural fairness. The social psychology of procedural justice New York: Plenum.
Zurück zum Zitat MacKenzie, S. B., & Podsakoff, P. M. (1993). Organizational citizenship behavior and sales unit effectiveness. Journal of Marketing Research, 31, 351–363. MacKenzie, S. B., & Podsakoff, P. M. (1993). Organizational citizenship behavior and sales unit effectiveness. Journal of Marketing Research, 31, 351–363.
Zurück zum Zitat MacKenzie, S. B., Podsakoff, P. M., & Ahearne, M. (1998). Some possible antecedents and consequences of in-role and extra-role salesperson performance. The Journal of Marketing, 62(3), 87–98. MacKenzie, S. B., Podsakoff, P. M., & Ahearne, M. (1998). Some possible antecedents and consequences of in-role and extra-role salesperson performance. The Journal of Marketing, 62(3), 87–98.
Zurück zum Zitat Marta, J., Singhapakdi, A., Lee, D., Sebnem Burnaz, Y., Ilker Topcu, M., Atakan, S., & Ozkaracalar, T. (2012). The effects of corporate ethical values and personal moral philosophies on ethical intentions in selling situations: Evidence from Turkish, Thai, and American business people. Journal of Business Ethics, 106(2), 229–241. Marta, J., Singhapakdi, A., Lee, D., Sebnem Burnaz, Y., Ilker Topcu, M., Atakan, S., & Ozkaracalar, T. (2012). The effects of corporate ethical values and personal moral philosophies on ethical intentions in selling situations: Evidence from Turkish, Thai, and American business people. Journal of Business Ethics, 106(2), 229–241.
Zurück zum Zitat Marx, K. (1875, May 5). The critique of the gotha programme, letter to Bracker. In K. Marx & F. Engels (Eds.), Selected works. New York: International Publishers. Marx, K. (1875, May 5). The critique of the gotha programme, letter to Bracker. In K. Marx & F. Engels (Eds.), Selected works. New York: International Publishers.
Zurück zum Zitat Michaels, R. E., Cron, W. L., Dubinsky, A. J., & Joachimsthaler, E. A. (1988). Influence of formalization on the organizational commitment and work alienation of salespeople and industrial buyers. Journal of Marketing Research, 4, 376. Michaels, R. E., Cron, W. L., Dubinsky, A. J., & Joachimsthaler, E. A. (1988). Influence of formalization on the organizational commitment and work alienation of salespeople and industrial buyers. Journal of Marketing Research, 4, 376.
Zurück zum Zitat Michaels, R. E., Dubinsky, A. J., Kotabe, M., & Lim, C. U. (1996). The effects of organizational formalization on organizational commitment and work alienation in US, Japanese and Korean industrial sales forces. European Journal of Marketing, 30, 8–24. Michaels, R. E., Dubinsky, A. J., Kotabe, M., & Lim, C. U. (1996). The effects of organizational formalization on organizational commitment and work alienation in US, Japanese and Korean industrial sales forces. European Journal of Marketing, 30, 8–24.
Zurück zum Zitat Mirowsky, J., & Ross, C. E. (1990). The consolation-prize theory of alienation. American Journal of Sociology, 6, 1505. Mirowsky, J., & Ross, C. E. (1990). The consolation-prize theory of alienation. American Journal of Sociology, 6, 1505.
Zurück zum Zitat Moch, M. K. (1980). Racial differences in job satisfaction: testing four common explanations. Journal of Applied Psychology, 65(3), 299–306. Moch, M. K. (1980). Racial differences in job satisfaction: testing four common explanations. Journal of Applied Psychology, 65(3), 299–306.
Zurück zum Zitat Nair, N., & Vohra, N. (2010). An exploration of factors predicting work alienation of knowledge workers. Management Decision, 48(4), 600–615. Nair, N., & Vohra, N. (2010). An exploration of factors predicting work alienation of knowledge workers. Management Decision, 48(4), 600–615.
Zurück zum Zitat Nair, N., & Vohra, N. (2012). The concept of alienation: Towards conceptual clarity. International Journal of Organizational Analysis, 20(1), 25–50. Nair, N., & Vohra, N. (2012). The concept of alienation: Towards conceptual clarity. International Journal of Organizational Analysis, 20(1), 25–50.
Zurück zum Zitat Neal, A. G., & Seeman, M. (1964). Organizations and powerlessness: A test of the mediation hypothesis. American Sociological Review, 2, 216. Neal, A. G., & Seeman, M. (1964). Organizations and powerlessness: A test of the mediation hypothesis. American Sociological Review, 2, 216.
Zurück zum Zitat Netemeyer, R. G., Boles, J. S., McKee, D. O., & McMurrian, R. (1997). An investigation into the antecedents of organizational citizenship behaviors in a personal selling context. Journal of Marketing, 61(3), 85–98. Netemeyer, R. G., Boles, J. S., McKee, D. O., & McMurrian, R. (1997). An investigation into the antecedents of organizational citizenship behaviors in a personal selling context. Journal of Marketing, 61(3), 85–98.
Zurück zum Zitat Nygaard, Arne, & Biong, Harald. (2010). The influence of retail management’s use of social power on corporate ethical values, employee commitment, and performance. Journal of Business Ethics, 97(1), 87–108. Nygaard, Arne, & Biong, Harald. (2010). The influence of retail management’s use of social power on corporate ethical values, employee commitment, and performance. Journal of Business Ethics, 97(1), 87–108.
Zurück zum Zitat Organ, D. W. (1988). Organizational citizenship behavior: The good soldier syndrome. Lexington: Lexington Books. Organ, D. W. (1988). Organizational citizenship behavior: The good soldier syndrome. Lexington: Lexington Books.
Zurück zum Zitat Organ, D., & Ryan, K. (1995). A meta-analytic review of attitudinal and dispositional predictors of organizational citizenship behavior. Personnel Psychology, 48, 775–802. Organ, D., & Ryan, K. (1995). A meta-analytic review of attitudinal and dispositional predictors of organizational citizenship behavior. Personnel Psychology, 48, 775–802.
Zurück zum Zitat Phillips, R., & Caldwell, C. B. (2005). Value chain responsibility: A farewell to arm’s length. Business and Society Review, 110(4), 345–370. Phillips, R., & Caldwell, C. B. (2005). Value chain responsibility: A farewell to arm’s length. Business and Society Review, 110(4), 345–370.
Zurück zum Zitat Podsakoff, P. M., Ahearne, M., & MacKenzie, S. B. (1997). Organizational citizenship behavior and the quantity and quality of work group performance. Journal of Applied Psychology, 82(2), 262–270. Podsakoff, P. M., Ahearne, M., & MacKenzie, S. B. (1997). Organizational citizenship behavior and the quantity and quality of work group performance. Journal of Applied Psychology, 82(2), 262–270.
Zurück zum Zitat Podsakoff, P. M., & MacKenzie, S. B. (1997). Impact of organizational citizenship behavior on organizational performance: A review and suggestion for future research. Human Performance, 10(2), 133. Podsakoff, P. M., & MacKenzie, S. B. (1997). Impact of organizational citizenship behavior on organizational performance: A review and suggestion for future research. Human Performance, 10(2), 133.
Zurück zum Zitat Podsakoff, P. M., MacKenzie, S. B., & Bommer, W. H. (1996). Transformational leader behaviors and substitutes for leadership as determinants of employee satisfaction, commitment, trust, and organizational citizenship behaviors. Journal of Management, 22(2), 259. Podsakoff, P. M., MacKenzie, S. B., & Bommer, W. H. (1996). Transformational leader behaviors and substitutes for leadership as determinants of employee satisfaction, commitment, trust, and organizational citizenship behaviors. Journal of Management, 22(2), 259.
Zurück zum Zitat Podsakoff, P. M., MacKenzie, S. B., Paine, J. B., & Bachrach, D. G. (2000). Organizational citizenship behaviors: A critical review of the theoretical and empirical literature and suggestions for future research. Journal of Management, 26, 513–563. doi:10.1016/S0149-2063(00)00047-7. Podsakoff, P. M., MacKenzie, S. B., Paine, J. B., & Bachrach, D. G. (2000). Organizational citizenship behaviors: A critical review of the theoretical and empirical literature and suggestions for future research. Journal of Management, 26, 513–563. doi:10.​1016/​S0149-2063(00)00047-7.
Zurück zum Zitat Podsakoff, P. M., & Organ, D. W. (1986). Self-reports in organizational research: Problems and prospects. Journal of Management, 12(4), 531. Podsakoff, P. M., & Organ, D. W. (1986). Self-reports in organizational research: Problems and prospects. Journal of Management, 12(4), 531.
Zurück zum Zitat Pond, S. I., Nacoste, R. W., Mohr, M. F., & Rodriguez, C. M. (1997). The measurement of organizational citizenship behavior: Are we assuming too much? Journal of Applied Social Psychology, 17, 1527. Pond, S. I., Nacoste, R. W., Mohr, M. F., & Rodriguez, C. M. (1997). The measurement of organizational citizenship behavior: Are we assuming too much? Journal of Applied Social Psychology, 17, 1527.
Zurück zum Zitat Rasinski, K. A. (1987). What’s fair is fair—or is it? Value differences underlying public views about social justice. Journal of Personality and Social Psychology, 53, 201–211. Rasinski, K. A. (1987). What’s fair is fair—or is it? Value differences underlying public views about social justice. Journal of Personality and Social Psychology, 53, 201–211.
Zurück zum Zitat Sarros, J. C., Tanewski, G. A., Winter, R. P., Santora, J. C., & Densten, I. L. (2002). Work alienation and organizational leadership. British Journal of Management, 13(4), 285–304. Sarros, J. C., Tanewski, G. A., Winter, R. P., Santora, J. C., & Densten, I. L. (2002). Work alienation and organizational leadership. British Journal of Management, 13(4), 285–304.
Zurück zum Zitat Saunders, C. B., O’Neill, H. M., & Jensen, O. W. (1986). Alienation in corporate America: Fact or fable? Journal of Business Ethics, 4, 285. Saunders, C. B., O’Neill, H. M., & Jensen, O. W. (1986). Alienation in corporate America: Fact or fable? Journal of Business Ethics, 4, 285.
Zurück zum Zitat Schminke, M., Ambrose, M., & Noel, T. W. (1997). The effect of ethical frameworks on perceptions of organizational justice. Academy of Management Journal, 40(5), 1190–1208. Schminke, M., Ambrose, M., & Noel, T. W. (1997). The effect of ethical frameworks on perceptions of organizational justice. Academy of Management Journal, 40(5), 1190–1208.
Zurück zum Zitat Schwepker, C. H, Jr. (2001). Ethical climate’s relationship to job satisfaction, organizational commitment, and turnover intention in the salesforce. Journal of Business Research, 54(1), 39–52. Schwepker, C. H, Jr. (2001). Ethical climate’s relationship to job satisfaction, organizational commitment, and turnover intention in the salesforce. Journal of Business Research, 54(1), 39–52.
Zurück zum Zitat Seeman, M. (1959). On the meaning of alienation. American Sociological Review, 6, 783. Seeman, M. (1959). On the meaning of alienation. American Sociological Review, 6, 783.
Zurück zum Zitat Seeman, M. (1966). Alienation, membership, and political knowledge: A comparative study. The Public Opinion Quarterly, 3, 353. Seeman, M. (1966). Alienation, membership, and political knowledge: A comparative study. The Public Opinion Quarterly, 3, 353.
Zurück zum Zitat Seeman, M. (1971). The urban alienation: Some dubious thesis from Marx to Marcuse. Journal of Applied Psychology, 63, 213–218. Seeman, M. (1971). The urban alienation: Some dubious thesis from Marx to Marcuse. Journal of Applied Psychology, 63, 213–218.
Zurück zum Zitat Seeman, M. (1972). Alienation and engagement. The Human Meaning of Social Change, 12, 467–527. Seeman, M. (1972). Alienation and engagement. The Human Meaning of Social Change, 12, 467–527.
Zurück zum Zitat Seeman, M. (1983). Alienation motifs in contemporary theorizing: The hidden continuity of the classic themes. Social Psychology Quarterly, 3, 171. Seeman, M. (1983). Alienation motifs in contemporary theorizing: The hidden continuity of the classic themes. Social Psychology Quarterly, 3, 171.
Zurück zum Zitat Sharma, D., Borna, S., & Steams, J. M. (2009). An investigation of the effects of corporate ethical values on employee commitment and performance: Examining the moderating role of perceived fairness. Journal of Business Ethics, 89(2), 251–260. Sharma, D., Borna, S., & Steams, J. M. (2009). An investigation of the effects of corporate ethical values on employee commitment and performance: Examining the moderating role of perceived fairness. Journal of Business Ethics, 89(2), 251–260.
Zurück zum Zitat Sharma, D., & Gassenheimer, J. B. (2009). Internet channel and perceived cannibalization Scale development and validation in a personal selling context. European Journal of Marketing, 43(7/8), 1076–1091. Sharma, D., & Gassenheimer, J. B. (2009). Internet channel and perceived cannibalization Scale development and validation in a personal selling context. European Journal of Marketing, 43(7/8), 1076–1091.
Zurück zum Zitat Shepard, J. M. (1970). Functional specialization, alienation, and job satisfaction. Industrial and Labor Relations Review, 2, 207. Shepard, J. M. (1970). Functional specialization, alienation, and job satisfaction. Industrial and Labor Relations Review, 2, 207.
Zurück zum Zitat Shlapentokh, V. (1989). Public and private life of the Soviet people: Changing values in post-Stalin Russia. Oxford: Oxford University Press. Shlapentokh, V. (1989). Public and private life of the Soviet people: Changing values in post-Stalin Russia. Oxford: Oxford University Press.
Zurück zum Zitat Singh, L. B., Singh, A. K., & Rani, A. (1996). Alienation: A symptomatic reaction of educated unemployed youth in India. International Journal of Psychology, 31(2), 101–110. Singh, L. B., Singh, A. K., & Rani, A. (1996). Alienation: A symptomatic reaction of educated unemployed youth in India. International Journal of Psychology, 31(2), 101–110.
Zurück zum Zitat Smith, C. A., Organ, D. W., & Near, J. P. (1983). Organizational citizenship behavior: Its nature and antecedents. Journal of Applied Psychology, 68(4), 655–663. Smith, C. A., Organ, D. W., & Near, J. P. (1983). Organizational citizenship behavior: Its nature and antecedents. Journal of Applied Psychology, 68(4), 655–663.
Zurück zum Zitat Sommers, L. (2001). Investing in all the people, educating women in developing countries -speech at world bank country director’s retreat—2001. In Economic Development Institute of World Bank. Sommers, L. (2001). Investing in all the people, educating women in developing countries -speech at world bank country director’s retreat—2001. In Economic Development Institute of World Bank.
Zurück zum Zitat Trevino, L. K. (1992). Moral reasoning and business ethics: Implications for research, education, and management. Journal of Business Ethics, 11, 445–459. Trevino, L. K. (1992). Moral reasoning and business ethics: Implications for research, education, and management. Journal of Business Ethics, 11, 445–459.
Zurück zum Zitat Trevino, L. K., Weaver, G. R., & Reynolds, S. J. (2006). Behavioral ethics in organizations: A review. Journal of Management, 32(6), 951–990. Trevino, L. K., Weaver, G. R., & Reynolds, S. J. (2006). Behavioral ethics in organizations: A review. Journal of Management, 32(6), 951–990.
Zurück zum Zitat Valentine, S., & Barnett, T. (2003). Ethics code awareness, perceived ethical values, and organizational commitment. Journal of Personal Selling and Sales Management, 23, 359–367. Valentine, S., & Barnett, T. (2003). Ethics code awareness, perceived ethical values, and organizational commitment. Journal of Personal Selling and Sales Management, 23, 359–367.
Zurück zum Zitat Valentine, S., Godkin, L., Fleischman, G., & Kidwell, R. (2011a). Corporate ethical values, group creativity, job satisfaction and turnover intention: The impact of work context on work response. Journal of Business Ethics, 98(3), 353–372. Valentine, S., Godkin, L., Fleischman, G., & Kidwell, R. (2011a). Corporate ethical values, group creativity, job satisfaction and turnover intention: The impact of work context on work response. Journal of Business Ethics, 98(3), 353–372.
Zurück zum Zitat Valentine, S., Godkin, L., Fleischman, G., Kidwell, R., & Page, K. (2011b). Corporate ethical values and altruism: The mediating role of career satisfaction. Journal of Business Ethics, 101(4), 509–523. Valentine, S., Godkin, L., Fleischman, G., Kidwell, R., & Page, K. (2011b). Corporate ethical values and altruism: The mediating role of career satisfaction. Journal of Business Ethics, 101(4), 509–523.
Zurück zum Zitat Valentine, S., Godkin, L., & Lucero, M. (2002). Ethical context, organizational commitment, and person-organization fit. Journal of Business Ethics, 41(4), 349–360. Valentine, S., Godkin, L., & Lucero, M. (2002). Ethical context, organizational commitment, and person-organization fit. Journal of Business Ethics, 41(4), 349–360.
Zurück zum Zitat Valentine, S., Greller, M., & Richtermeyer, S. (2006). Employee job response as a function of ethical context and perceived organization support. Journal of Business Research, 59(5), 582–588. Valentine, S., Greller, M., & Richtermeyer, S. (2006). Employee job response as a function of ethical context and perceived organization support. Journal of Business Research, 59(5), 582–588.
Zurück zum Zitat Verschoor, Curtis. (1998). A study of the link between a corporation’s financial performance and its commitment to ethics. Journal of Business Ethics, 17(3), 1509–1516. Verschoor, Curtis. (1998). A study of the link between a corporation’s financial performance and its commitment to ethics. Journal of Business Ethics, 17(3), 1509–1516.
Zurück zum Zitat Vitell, S. J., & Hidalgo, E. R. (2006). The impact of corporate ethical values and enforcement of ethical codes on the perceived importance of ethics in business: A comparison of US and Spanish managers. Journal of Business Ethics, 64(1), 31–43. Vitell, S. J., & Hidalgo, E. R. (2006). The impact of corporate ethical values and enforcement of ethical codes on the perceived importance of ethics in business: A comparison of US and Spanish managers. Journal of Business Ethics, 64(1), 31–43.
Zurück zum Zitat Vroom, V. H. (1964). Work and motivation. New York: Wiley. Vroom, V. H. (1964). Work and motivation. New York: Wiley.
Zurück zum Zitat Walster, E., Berscheid, E., & Walster, G. W. (1973). New directions in equity research. Journal of Personality and Social Psychology, 25(2), 151–176. doi:10.1037/h0033967. Walster, E., Berscheid, E., & Walster, G. W. (1973). New directions in equity research. Journal of Personality and Social Psychology, 25(2), 151–176. doi:10.​1037/​h0033967.
Zurück zum Zitat Walumbwa, F. O., Avolio, B. J., Gardner, B. L., Wernsing, T. S., & Peterson, W. J. (2008). Authentic leadership: Development and validation of a theory-based measure. Journal of Management, 34(1), 89–126. Walumbwa, F. O., Avolio, B. J., Gardner, B. L., Wernsing, T. S., & Peterson, W. J. (2008). Authentic leadership: Development and validation of a theory-based measure. Journal of Management, 34(1), 89–126.
Zurück zum Zitat Wanous, John P., Poland, Timothy D., Premack, Stephen L., & Davis, Shannon K. (1992). The effects of met expectations on newcomer attitudes and behaviors: A review and meta-analysis. Journal of Applied Psychology, 77(3), 288–297. Wanous, John P., Poland, Timothy D., Premack, Stephen L., & Davis, Shannon K. (1992). The effects of met expectations on newcomer attitudes and behaviors: A review and meta-analysis. Journal of Applied Psychology, 77(3), 288–297.
Zurück zum Zitat Weaver, G. R. (2001). The role of human resources in ethics/compliance management: A fairness perspective. Human Resource Management Review, 11(1/2), 113. Weaver, G. R. (2001). The role of human resources in ethics/compliance management: A fairness perspective. Human Resource Management Review, 11(1/2), 113.
Zurück zum Zitat Weaver, G. R., Trevino, L. K., & Cochran, P. L. (1999). Integrated and decoupled corporate social performance: Management commitments, external pressures, and corporate ethics practices. The Academy of Management Journal, 5, 539. Weaver, G. R., Trevino, L. K., & Cochran, P. L. (1999). Integrated and decoupled corporate social performance: Management commitments, external pressures, and corporate ethics practices. The Academy of Management Journal, 5, 539.
Zurück zum Zitat Wei, Y. C., Han, T. S., & Hsu, I. C. (2010). High-performance HR practices and OCB: A cross-level investigation of a causal path. The International Journal of Human Resource Management, 21(10), 1631–1648. Wei, Y. C., Han, T. S., & Hsu, I. C. (2010). High-performance HR practices and OCB: A cross-level investigation of a causal path. The International Journal of Human Resource Management, 21(10), 1631–1648.
Zurück zum Zitat Weiss, R. S., & Riesman, D. (1961). Social problems and disorganization in the world of work (pp. 459–514)., Merton and Nisbet, contemporary social problems New York: Harcourt, Brace. Weiss, R. S., & Riesman, D. (1961). Social problems and disorganization in the world of work (pp. 459–514)., Merton and Nisbet, contemporary social problems New York: Harcourt, Brace.
Zurück zum Zitat Witt, A., & Broach, D. (1993). Exchange ideology as a moderator of the procedural justice-satisfaction relationship. Journal of Social Psychology, 133, 97–103. Witt, A., & Broach, D. (1993). Exchange ideology as a moderator of the procedural justice-satisfaction relationship. Journal of Social Psychology, 133, 97–103.
Metadaten
Titel
When Fairness is Not Enough: Impact of Corporate Ethical Values on Organizational Citizenship Behaviors and Worker Alienation
verfasst von
Dheeraj Sharma
Publikationsdatum
15.03.2016
Verlag
Springer Netherlands
Erschienen in
Journal of Business Ethics / Ausgabe 1/2018
Print ISSN: 0167-4544
Elektronische ISSN: 1573-0697
DOI
https://doi.org/10.1007/s10551-016-3107-9

Weitere Artikel der Ausgabe 1/2018

Journal of Business Ethics 1/2018 Zur Ausgabe

Premium Partner