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Erschienen in:
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2017 | OriginalPaper | Buchkapitel

Wickedness in Design of e-Health Systems for People Diagnosed with Schizophrenia

verfasst von : Susanne Lindberg

Erschienen in: Nordic Contributions in IS Research

Verlag: Springer International Publishing

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Abstract

With the digitisation of society, e-health systems support new contexts that are different from traditional Information Systems contexts, and therefore need to be better understood. In design for complex, new and sensitive contexts, it is not possible to apply known methods and solutions without deeper contextual understanding. The paper intends to answer how the wickedness of the design context when designing digital services for people diagnosed with schizophrenia can be understood – a context that is contradictory and complex, that is, a wicked design context. The paper presents a grounded theory analysis of stakeholder interviews and focus group interviews with people diagnosed with schizophrenia. Four wicked problems are identified: struggle of dependence, contradiction of social interaction, contradiction of trust and counteracting improvement behaviour. The paper also shows the viability of the use of grounded theory for uncovering and describing contextual wickedness.

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Vorheriges Kapitel “Maybe Some Learn It the Hard Way”: A Nexus Analysis of Teachers Mediating Children’s Online Safety
Nächstes Kapitel The ‘Holy Grail’ of Interoperability of Health Information Systems: Challenges and Implications
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Metadaten
Titel
Wickedness in Design of e-Health Systems for People Diagnosed with Schizophrenia
verfasst von
Susanne Lindberg
Copyright-Jahr
2017
Buch
Nordic Contributions in IS Research

Print ISBN: 978-3-319-64694-7

Electronic ISBN: 978-3-319-64695-4

Copyright-Jahr: 2017

DOI
https://doi.org/10.1007/978-3-319-64695-4_10