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Public Organization Review

Erschienen in:

01.09.2011

Challenges of Appraising Intangible Outcomes with Unclear Objectives: Performance Management Issues in Local Government in Ontario

verfasst von: Siu-Ming Kwok, Dora M. Y. Tam

Erschienen in: Public Organization Review | Ausgabe 3/2011

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Abstract

This article discusses the challenges of performance management on social assistance program. These challenges include measuring intangible outcome against unclear organizational objectives, de-coupling of performance management and performance enhancement, stressing on administrative accountability over out-come oriented culture. Then, strategies are suggested to handle these challenges in order to shift the performance management system from merely an auditing mechanism to an engine of change.

Vorheriger Artikel Old and New Organizational Cages. What about Autonomy and Freedom?

Nächster Artikel Brown, Valerie A., John A. Harris, and Jacqueline Y. Russell, eds. (2010). Tackling Wicked Problems Through the Transdisciplinary Imagination

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Titel: Challenges of Appraising Intangible Outcomes with Unclear Objectives: Performance Management Issues in Local Government in Ontario
verfasst von: Siu-Ming Kwok
Dora M. Y. Tam
Publikationsdatum: 01.09.2011
Verlag: Springer US
Erschienen in: Public Organization Review / Ausgabe 3/2011
Print ISSN: 1566-7170
Elektronische ISSN: 1573-7098
DOI: https://doi.org/10.1007/s11115-010-0125-4

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