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Journal of Computing in Higher Education

Erschienen in:

06.04.2019

Effects of user perceptions of SAP ERP system on user learning and skills

verfasst von: Sung J. Shim, Minsuk K. Shim

Erschienen in: Journal of Computing in Higher Education | Ausgabe 1/2020

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Abstract

This study examines the effects of playfulness and anxiety as perceived by users in relation to SAP enterprise resource planning (ERP) system on users’ learning of business processes and users’ skills to use the system. Data was collected from a survey of college students who took a course on business process integration with ERP system where students used SAP ERP system to complete course works on business processes. System playfulness is found to have a small positive effect on user learning and skills without any control but the positive effect disappears after controlling for gender and prior experiences. System anxiety is found to have a large negative effect on both user learning and skills. These results suggest that enhancing the playfulness of SAP ERP system can help improve the user’s learning of business processes and the user's skills to use the system, but that reducing the anxiety of the system is far more important in improving the user’s learning of business processes and the user’s skills to use the system.

Vorheriger Artikel Psychological impact of e-learning on social network sites: online students’ attitudes and their satisfaction with life

Nächster Artikel Reviewing and exploring innovative ubiquitous learning tools in higher education

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Titel: Effects of user perceptions of SAP ERP system on user learning and skills
verfasst von: Sung J. Shim
Minsuk K. Shim
Publikationsdatum: 06.04.2019
Verlag: Springer US
Erschienen in: Journal of Computing in Higher Education / Ausgabe 1/2020
Print ISSN: 1042-1726
Elektronische ISSN: 1867-1233
DOI: https://doi.org/10.1007/s12528-019-09218-x

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