Skip to main content
Erschienen in: Education and Information Technologies 2/2024

08.06.2023

Essential competencies for computing managers: Skills and dispositions

verfasst von: Suzhen Duan, Marisa Exter, Deepti Tagare, Mihaela Sabin, Shamila Janakiraman

Erschienen in: Education and Information Technologies | Ausgabe 2/2024

Einloggen

Aktivieren Sie unsere intelligente Suche, um passende Fachinhalte oder Patente zu finden.

search-config
loading …

Abstract

Competencies (knowledge, skills, and dispositions) enable employers and educators to speak a common language regarding what computing graduates are expected to demonstrate on the job. This study focuses on competencies required by managers in the computing industry, based on semi-structured interviews of ten individuals in managerial roles, such as directors, project managers, and product managers with prior experience in computing-related roles. Constant Comparative for Naturalistic Inquiry was used to analyze the data. The most frequently discussed managerial skills included leadership, project management, hiring and evaluating candidates, and mentorship. In addition, professional skills such as communication, problem-solving, and lifelong learning were mentioned, along with essential dispositions that support the development of these skills, e.g., collaborative mindset, lifelong learning orientation, and self-regulation. Participants also emphasized the need to make judgments, build relationships, and collaborate within or outside their team. Career readiness in the computing industry is not limited to entry-level jobs; professionals should have the opportunity to navigate their preferred career path—whether they aspire to move down a technical or managerial path. This study can contribute to both students’ and educators’ understanding of the managerial career path and what types of competencies and experiences should be included in computing education programs to set them up for success across their career path. Implications for pedagogical approaches will also be discussed.

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Springer Professional "Technik"

Online-Abonnement

Mit Springer Professional "Technik" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 390 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Maschinenbau + Werkstoffe




 

Jetzt Wissensvorsprung sichern!

Literatur
Zurück zum Zitat Armstrong, M. E., Jones, K. S., Namin, A. S., & Newton, D. C. (2020). Knowledge, Skills, and Abilities for Specialized Curricula in Cyber Defense: Results from Interviews with Cyber Professionals. ACM Transactions on Computing Education, 20(4), 1–25. https://doi.org/10.1145/3421254CrossRef Armstrong, M. E., Jones, K. S., Namin, A. S., & Newton, D. C. (2020). Knowledge, Skills, and Abilities for Specialized Curricula in Cyber Defense: Results from Interviews with Cyber Professionals. ACM Transactions on Computing Education, 20(4), 1–25. https://​doi.​org/​10.​1145/​3421254CrossRef
Zurück zum Zitat Bourque, P., & Fairley, R. E. (Eds.). (2014). Guide to the Software Engineering Body of Knowledge, Version 3.0. IEEE Computer Society. www.swebok.org. Accessed 30 Jan 2023. Bourque, P., & Fairley, R. E. (Eds.). (2014). Guide to the Software Engineering Body of Knowledge, Version 3.0. IEEE Computer Society. www.​swebok.​org. Accessed 30 Jan 2023.
Zurück zum Zitat Chinn, D., & VanDeGrift, T. (2008). Uncovering student values for hiring in the software industry. Journal on Educational Resources in Computing (JERIC), 7(4), 1–25.CrossRef Chinn, D., & VanDeGrift, T. (2008). Uncovering student values for hiring in the software industry. Journal on Educational Resources in Computing (JERIC), 7(4), 1–25.CrossRef
Zurück zum Zitat Duan, S., Exter, M., Tagare, D., & Sabin, M. (2022c). Managerial and professional skills and dispositions from professionals’ interviews. In The 23rd Annual Conference on Information Technology Education (SIGITE '22), September 21-24, 2022, Chicago, IL, USA (p. 11). New York, NY, USA: ACM. https://doi.org/10.1145/3537674.3554751 Duan, S., Exter, M., Tagare, D., & Sabin, M. (2022c). Managerial and professional skills and dispositions from professionals’ interviews. In The 23rd Annual Conference on Information Technology Education (SIGITE '22), September 21-24, 2022, Chicago, IL, USA (p. 11). New York, NY, USA: ACM. https://​doi.​org/​10.​1145/​3537674.​3554751
Zurück zum Zitat Exter, M., Caskurlu, S., & Fernandez, T. (2018). Comparing Computing Professionals’ Perceptions of Importance of Skills and Knowledge on the Job and Coverage in Undergraduate Experiences. ACM Transactions on Computing Education, 18(4), 1–29. https://doi.org/10.1145/3218430CrossRef Exter, M., Caskurlu, S., & Fernandez, T. (2018). Comparing Computing Professionals’ Perceptions of Importance of Skills and Knowledge on the Job and Coverage in Undergraduate Experiences. ACM Transactions on Computing Education, 18(4), 1–29. https://​doi.​org/​10.​1145/​3218430CrossRef
Zurück zum Zitat Hollister, J. M., Spears, L. I., Mardis, M. A., Lee, J., McClure, C. R., & Liebman, E. (2017). Employers’ perspectives on new information technology technicians’ employability in North Florida. Education + Training, 59(9), 929–945. https://doi.org/10.1108/ET-02-2017-0019 Hollister, J. M., Spears, L. I., Mardis, M. A., Lee, J., McClure, C. R., & Liebman, E. (2017). Employers’ perspectives on new information technology technicians’ employability in North Florida. Education + Training, 59(9), 929–945. https://​doi.​org/​10.​1108/​ET-02-2017-0019
Zurück zum Zitat Huang, W. J., Berry, F., Exter, M., & Wynkoop, R. (2022). Feedback Matters: Self-and-Peer Assessment Made Better with Instructional Interventions. 2022 ASEE Annual Conference & Exposition, Minneapolis, MN. https://peer.asee.org/40953. Accessed 30 Jan 2023. Huang, W. J., Berry, F., Exter, M., & Wynkoop, R. (2022). Feedback Matters: Self-and-Peer Assessment Made Better with Instructional Interventions. 2022 ASEE Annual Conference & Exposition, Minneapolis, MN. https://​peer.​asee.​org/​40953. Accessed 30 Jan 2023.
Zurück zum Zitat Janicki, T. N., Cummings, J., & Kline, D. (2014). Needs and Implications for Information Technology Course Content. Information Systems Education Journal, 12(6), 59–70. Janicki, T. N., Cummings, J., & Kline, D. (2014). Needs and Implications for Information Technology Course Content. Information Systems Education Journal, 12(6), 59–70.
Zurück zum Zitat Jones, K. S., Namin, A. S., & Armstrong, M. E. (2018). The Core Cyber-Defense Knowledge, Skills, and Abilities That Cybersecurity Students Should Learn in School: Results from Interviews with Cybersecurity Professionals. ACM Transactions on Computing Education, 18(3), 1–12. https://doi.org/10.1145/3152893CrossRef Jones, K. S., Namin, A. S., & Armstrong, M. E. (2018). The Core Cyber-Defense Knowledge, Skills, and Abilities That Cybersecurity Students Should Learn in School: Results from Interviews with Cybersecurity Professionals. ACM Transactions on Computing Education, 18(3), 1–12. https://​doi.​org/​10.​1145/​3152893CrossRef
Zurück zum Zitat Kwiotkowska, A., Gajdzik, B., Wolniak, R., Vveinhardt, J., & Gębczyńska, M. (2021). Leadership Competencies in Making Industry 4.0 Effective: The Case of Polish Heat and Power Industry. Energies, 14(14), 4338. https://doi.org/10.3390/en14144338 Kwiotkowska, A., Gajdzik, B., Wolniak, R., Vveinhardt, J., & Gębczyńska, M. (2021). Leadership Competencies in Making Industry 4.0 Effective: The Case of Polish Heat and Power Industry. Energies, 14(14), 4338. https://​doi.​org/​10.​3390/​en14144338
Zurück zum Zitat Lincoln, Y. S., & Guba, E. G. (1985). Naturalistic inquiry. Sage Publications. Lincoln, Y. S., & Guba, E. G. (1985). Naturalistic inquiry. Sage Publications.
Zurück zum Zitat Lunt, B., Ekstrom, J., Gorka, S., Hislop, G., Kamali, R., Lawson, E., LeBlanc, R., Miller, J., & Reichgelt, H. (2008). Curriculum Guidelines for Undergraduate Degree Programs in Information Technology [Technical Report]. Association for Computing Machinery (ACM) and IEEE Computer Society. https://dl.acm.org/citation.cfm?id=2593311 Lunt, B., Ekstrom, J., Gorka, S., Hislop, G., Kamali, R., Lawson, E., LeBlanc, R., Miller, J., & Reichgelt, H. (2008). Curriculum Guidelines for Undergraduate Degree Programs in Information Technology [Technical Report]. Association for Computing Machinery (ACM) and IEEE Computer Society. https://​dl.​acm.​org/​citation.​cfm?​id=​2593311
Zurück zum Zitat Newhouse, W., Keith, S., Scribner, B., & Witte, G. (2017). National Initiative for Cybersecurity Education (NICE) Cybersecurity Workforce Framework (NIST SP 800–181; p. NIST SP 800–181). National Institute of Standards and Technology. https://doi.org/10.6028/NIST.SP.800-181 Newhouse, W., Keith, S., Scribner, B., & Witte, G. (2017). National Initiative for Cybersecurity Education (NICE) Cybersecurity Workforce Framework (NIST SP 800–181; p. NIST SP 800–181). National Institute of Standards and Technology. https://​doi.​org/​10.​6028/​NIST.​SP.​800-181
Zurück zum Zitat Nieto Carracedo, A., & Saiz, C. (2011). Skills and dispositions of critical thinking: Are they sufficient? Anales De Psicologia, 27(1), 202–209. Nieto Carracedo, A., & Saiz, C. (2011). Skills and dispositions of critical thinking: Are they sufficient? Anales De Psicologia, 27(1), 202–209.
Zurück zum Zitat Palinkas, L. A., Horwitz, S. M., Green, C. A., Wisdom, J. P., Duan, N., & Hoagwood, K. (2015). Purposeful Sampling for Qualitative Data Collection and Analysis in Mixed Method Implementation Research. Administration and Policy in Mental Health and Mental Health Services Research, 42(5), 533–544. https://doi.org/10.1007/s10488-013-0528-yCrossRefPubMed Palinkas, L. A., Horwitz, S. M., Green, C. A., Wisdom, J. P., Duan, N., & Hoagwood, K. (2015). Purposeful Sampling for Qualitative Data Collection and Analysis in Mixed Method Implementation Research. Administration and Policy in Mental Health and Mental Health Services Research, 42(5), 533–544. https://​doi.​org/​10.​1007/​s10488-013-0528-yCrossRefPubMed
Zurück zum Zitat Perkins, D. N., Jay, E., & Tishman, S. (1993). Beyond abilities: A dispositional theory of thinking. Merrill-Palmer Quarterly, 39(1), 1–21. Perkins, D. N., Jay, E., & Tishman, S. (1993). Beyond abilities: A dispositional theory of thinking. Merrill-Palmer Quarterly, 39(1), 1–21.
Zurück zum Zitat Raj, R., Sabin, M., Impagliazzo, J., Bowers, D., Daniels, M., Hermans, F., Kiesler, N., Kumar, A. N., MacKellar, B., McCauley, R., Nabi, S. W., & Oudshoorn, M. (2021). Professional Competencies in Computing Education: Pedagogies and Assessment. Proceedings of the 2021 Working Group Reports on Innovation and Technology in Computer Science Education, 133–161. https://doi.org/10.1145/3502870.3506570 Raj, R., Sabin, M., Impagliazzo, J., Bowers, D., Daniels, M., Hermans, F., Kiesler, N., Kumar, A. N., MacKellar, B., McCauley, R., Nabi, S. W., & Oudshoorn, M. (2021). Professional Competencies in Computing Education: Pedagogies and Assessment. Proceedings of the 2021 Working Group Reports on Innovation and Technology in Computer Science Education, 133–161. https://​doi.​org/​10.​1145/​3502870.​3506570
Zurück zum Zitat Sabin, M., Alrumaih, H., Impagliazzo, J., Lunt, B., Zhang, M., Byers, B., ... & Tang, C. (2017). Information technology curricula 2017: curriculum guidelines for baccalaureate degree programs in information technology. In A Report in the Computing Curricula Series Task Group on Information Technology Curricula. ACM. Sabin, M., Alrumaih, H., Impagliazzo, J., Lunt, B., Zhang, M., Byers, B., ... & Tang, C. (2017). Information technology curricula 2017: curriculum guidelines for baccalaureate degree programs in information technology. In A Report in the Computing Curricula Series Task Group on Information Technology Curricula. ACM.
Zurück zum Zitat Schirf, E., & Serapiglia, A. (2017). Identifying the Real Technology Skills Gap: A Qualitative Look across Disciplines. Information Systems Education Journal, 15(6), 72–82. Schirf, E., & Serapiglia, A. (2017). Identifying the Real Technology Skills Gap: A Qualitative Look across Disciplines. Information Systems Education Journal, 15(6), 72–82.
Metadaten
Titel
Essential competencies for computing managers: Skills and dispositions
verfasst von
Suzhen Duan
Marisa Exter
Deepti Tagare
Mihaela Sabin
Shamila Janakiraman
Publikationsdatum
08.06.2023
Verlag
Springer US
Erschienen in
Education and Information Technologies / Ausgabe 2/2024
Print ISSN: 1360-2357
Elektronische ISSN: 1573-7608
DOI
https://doi.org/10.1007/s10639-023-11869-4

Weitere Artikel der Ausgabe 2/2024

Education and Information Technologies 2/2024 Zur Ausgabe

Premium Partner