Identifying the competitive determinants of firms’ green supply chain capabilities under uncertainty

The link between green supply chain (GSC) and firm performance has been thoroughly studied, and it has been argued that firms are unlikely to perform well if they apply their capabilities in isolation. However, there is a lack of studies that identify the competitive determinants, the critical success factors, of GSC capabilities of firms, and the evaluation of GSC capabilities is predisposed to subjective and linguistic preferences. This study proposes to address the vague nature of qualitative measures using the fuzzy Delphi method to filter the measures and the fuzzy analytic network process to deal with the linguistic preferences in hierarchical structure of firms’ GSC capabilities. Data were collected from supply chain networks of electronic industry in Taiwan. This study presents empirical evidence of firms’ GSC capabilities, concluding that cost is the top competitive determinant and the environmental costs is the top priority of GSC capability.