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Universal Access in the Information Society
Erschienen in: Universal Access in the Information Society 4/2015

01.11.2015 | Long paper

Needs and attitudes of Singaporeans towards home service robots: a multi-generational perspective

verfasst von: Qianli Xu, Jamie S. L. Ng, Odelia Y. Tan, Zhiyong Huang

Erschienen in: Universal Access in the Information Society | Ausgabe 4/2015

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Abstract

The paper presents a study aiming to assess how users belonging to different generations perceive service robots in the home context, in order to gain insights of multiple aspects of user needs and attitudes towards robots as to inform the design of robots that are universally acceptable. Surveys with 30 subjects from 10 Singaporean families were conducted. These subjects belonged to three generations, namely young adults, working adults, and elderly people. The survey had two phases; during the first phase, interviews were conducted in users’ homes to assess their general attitudes and preferences of service robots. The second phase involved an interaction process between the users and a prototype robot in a simulated smart home environment. Users’ feedback was collected according to multiple aspects of robot usability and acceptability. It was found that users of all ages were wishing for service robots to help handle home chores, and they expected the robot to complete the task with good reliability and efficiency. However, users of different age groups showed different patterns of concerns over robot usage. A multi-generational perspective is helpful to understand users’ needs and attitudes that reflect age differences. It also provides insights into how members of a family share attitudes towards robots.
Vorheriger Artikel Characterizing non-visual target acquisition tasks with the aid of a tactile display: investigating factors beyond the classical Fitts’ theorem
Nächster Artikel Political participation via social media: a case study of deliberative quality in the public online budgeting process of Frankfurt/Main, Germany 2013

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Metadaten
Titel
Needs and attitudes of Singaporeans towards home service robots: a multi-generational perspective
verfasst von
Qianli Xu
Jamie S. L. Ng
Odelia Y. Tan
Zhiyong Huang
Publikationsdatum
01.11.2015
Verlag
Springer Berlin Heidelberg
Erschienen in
Universal Access in the Information Society / Ausgabe 4/2015
Print ISSN: 1615-5289
Elektronische ISSN: 1615-5297
DOI
https://doi.org/10.1007/s10209-014-0355-2

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