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Erschienen in: Transportation in Developing Economies 1/2019

01.04.2019 | Original Article

Public Opinion Analysis of the Transportation Policy Using Social Media Data: A Case Study on the Delhi Odd–Even Policy

verfasst von: Pranamesh Chakraborty, Anuj Sharma

Erschienen in: Transportation in Developing Economies | Ausgabe 1/2019

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Abstract

Twitter, a microblogging service, has become a popular platform for people to express their views and opinions on different issues. A sentiment analysis of the tweets can help in understanding the public opinion on different government decisions. This paper used Twitter data to extract the sentiments of people during the Phase 1 and Phase 2 of the odd–even policy implemented by the Delhi government to curb the air pollution and improve traffic flow. In this study, we used four different lexicon-based approaches: Bing, Afinn, National Research Council emotion lexicon, and Deep Recursive Neural Network-based Natural Language Processing software (CoreNLP) to extract sentiments from tweets and thereby assess overall public opinions. The daily trend obtained for each phase was normalized with the number of tweets and then compared using the Granger causality test. The causality test results showed that the trends obtained during the two phases were significantly different from each other. In particular, public sentiments were found to mostly turn negative during the later stage of the Phase 2 which indicates fading away of the public enthusiasm and positiveness towards the policy during the later stages of the policy implementation.

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Metadaten
Titel
Public Opinion Analysis of the Transportation Policy Using Social Media Data: A Case Study on the Delhi Odd–Even Policy
verfasst von
Pranamesh Chakraborty
Anuj Sharma
Publikationsdatum
01.04.2019
Verlag
Springer International Publishing
Erschienen in
Transportation in Developing Economies / Ausgabe 1/2019
Print ISSN: 2199-9287
Elektronische ISSN: 2199-9295
DOI
https://doi.org/10.1007/s40890-019-0074-8

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