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Journal of Business Ethics
Erschienen in: Journal of Business Ethics 3/2019

20.03.2018 | Original Paper

Mirroring the Boss: Ethical Leadership, Emulation Intentions, and Salesperson Performance

verfasst von: Vishag Badrinarayanan, Indu Ramachandran, Sreedhar Madhavaram

Erschienen in: Journal of Business Ethics | Ausgabe 3/2019

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Abstract

Although a number of studies have demonstrated that perceived ethical leadership engenders beneficial follower outcomes, there is a dearth of research on ethical leadership in the sales context. This is surprising given that salespersons constantly face ethical challenges in their work environment and ethical leadership could provide them with appropriate guidelines for navigating such challenges successfully. Focusing on the salesperson’s perspective and responding to calls for investigating underlying processes responsible for the effects of ethical leadership, this study proposes that sales managers’ ethical leadership influences salespersons’ emulation intentions—i.e., their intentions to model or imitate the manager’s ethical behavior—which, in turn, influences both behavior and outcome performance. In addition, salespersons’ perceptions of the manager’s competence and gratitude toward the manager are examined as moderating mechanisms on the relationship between ethical leadership and salespersons’ emulation. Finally, three aspects of the ethical climate prevailing in the organization—ethical responsibility, peers’ unethical behavior, and unethical sales practices—are included as control variables. The proposed relationships are tested by using data from 290 business-to-business salespeople. Based on the findings, implications are offered for theory and practice.
Vorheriger Artikel The Link Between Benevolence and Well-Being in the Context of Human-Resource Marketing
Nächster Artikel Strengthening Customer Value Development and Ethical Intent in the Salesforce: The Influence of Ethical Values Person–Organization Fit and Trust in Manager

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Metadaten
Titel
Mirroring the Boss: Ethical Leadership, Emulation Intentions, and Salesperson Performance
verfasst von
Vishag Badrinarayanan
Indu Ramachandran
Sreedhar Madhavaram
Publikationsdatum
20.03.2018
Verlag
Springer Netherlands
Erschienen in
Journal of Business Ethics / Ausgabe 3/2019
Print ISSN: 0167-4544
Elektronische ISSN: 1573-0697
DOI
https://doi.org/10.1007/s10551-018-3842-1

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