nach oben

Global Journal of Flexible Systems Management

Erschienen in:

13.03.2024 | ORIGINAL RESEARCH

Modelling the Organisational Factors for Implementation of Corporate Social Responsibility: A Modified TISM Approach

verfasst von: Rubee Singh, Shahbaz Khan, Jacinta Dsilva, Umair Akram, Abid Haleem

Erschienen in: Global Journal of Flexible Systems Management | Ausgabe 2/2024

Einloggen

Aktivieren Sie unsere intelligente Suche, um passende Fachinhalte oder Patente zu finden.

search-config

KI-gestützte Suche

Aus

Abstract

To remain competitive in the contemporary business world, the social performances are extremely significant. Thus, organisations are putting effort into implementing Corporate Social Responsibility (CSR) to enhance social performance. As the implementation of CSR depends on several factors, the organisational perspective has received less attention. Therefore, this study intends to investigate significant organisational factors for CSR implementation. The combined literature survey and expert input approach identifies ten organisational factors for CSR implementation. For the literature review purpose, the studies published from 2000 to 2023* are considered. Further, the structural relationship among these identified organisational factors is developed using the modified Total Interpretive Structural Modelling (m-TISM). The fuzzy MICMAC (F-MICMAC) is applied to validate the structural model and classify these factors into four clusters. With the help of expert’s input, the developed structural model is interpreted, and it reveals that organisational resources, management participation and support, and cooperation are the significant organisational factors for CSR adoption. Further, fuzzy MICMAC analysis reveals that two factors are part of the dependent cluster, five factors are part of the linkage, and three factors are part of the driving cluster. This study might be useful for managers and policy planners in developing their policies and implementing initiatives related to CSR. Organisational resources, management participation and support and cooperation are the most important organisational factor that needs immediate attention. This study is one of the initial attempts that focuses on organisational factors of CSR implementation. The research findings can assist organisations in making strategic and operational decisions such as creating awareness about CSR for management support and optimal resource allocation.

Vorheriger Artikel Board Flexibility in Diversity, Experienced CEOs and Corporate Sustainability Disclosure: Evidence from the Emerging Market

Nächster Artikel Improving Equipment Effectiveness through Visual Stream Mapping: Some Exploratory Research Findings in the Ready-Made Garment (RMG) Sector

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

über 102.000 Bücher
über 537 Zeitschriften

aus folgenden Fachgebieten:

Automobil + Motoren
Bauwesen + Immobilien
Business IT + Informatik
Elektrotechnik + Elektronik
Energie + Nachhaltigkeit
Finance + Banking
Management + Führung
Marketing + Vertrieb
Maschinenbau + Werkstoffe
Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Jetzt informieren

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

über 67.000 Bücher
über 340 Zeitschriften

aus folgenden Fachgebieten:

Bauwesen + Immobilien
Business IT + Informatik
Finance + Banking
Management + Führung
Marketing + Vertrieb
Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Jetzt informieren

Anser, M., Zhang, Z., & Kanwal, L. (2018). The moderating effect of innovation on corporate social responsibility and firm performance in sustainable development. Corporate Social Responsibility and Environmental Management, 25(5), 799–806. https://doi.org/10.1002/csr.1495CrossRef

Bhosale, V. A., & Kant, R. (2016). An integrated ISM fuzzy micmac approach for modelling the supply chain knowledge flow enablers. International Journal of Production Research, 54(24), 7374–7399. https://doi.org/10.1080/00207543.2016.1189102CrossRef

Bondy, K., Moon, J., & Matten, D. (2012). An institution of corporate social responsibility (CSR) in multi-national corporations (MNCs): Form and Implications. Journal of Business Ethics, 111(2), 281–299. https://doi.org/10.1007/s10551-012-1208-7CrossRef

Carroll, A. B. (2000). Ethical challenges for business in the new millennium: corporate social responsibility and models of management morality. Business Ethics Quarterly, 10(1), 33–42.CrossRef

Cazeri, G., Anholon, R., da Silva, D., Cooper Ordoñez, R., Gonçalves Quelhas, O., Filho, W., & de Santa-Eulalia, L. (2018). An assessment of the integration between corporate social responsibility practices and management systems in Brazil aiming at sustainability in enterprises. Journal of Cleaner Production, 182, 746–754. https://doi.org/10.1016/j.jclepro.2018.02.023CrossRef

Chaudhary, R., & Akhouri, A. (2018). Linking corporate social responsibility attributions and creativity: Modeling work engagement as a mediator. Journal of Cleaner Production, 190, 809–821. https://doi.org/10.1016/j.jclepro.2018.04.187CrossRef

Dahlsrud, A. (2008). How corporate social responsibility is defined: An analysis of 37 definitions. Corporate Social Responsibility and Environmental Management, 15(1), 1–13. https://doi.org/10.1002/csr.132CrossRef

Diaye, M.-A., Lasram, H., & Pekovic, S. (2023). How does CSR affect workers’ compensation? an approach by the theory of Incentives. International Journal of Production Economics, 260, 108860. https://doi.org/10.1016/j.ijpe.2023.108860CrossRef

Dwivedi, A., Agrawal, D., Jha, A., Gastaldi, M., Paul, S. K., & D’Adamo, I. (2021). Addressing the challenges to sustainable initiatives in value chain flexibility: Implications for sustainable development goals. Global Journal of Flexible Systems Management, 22(Suppl 2), 179–197.

Faisal, M., & Talib, F. (2017). Building ambidextrous supply chains in SMEs. International Journal of Information Systems and Supply Chain Management, 10(4), 80–100. https://doi.org/10.4018/ijisscm.2017100105CrossRef

Falck, O., & Heblich, S. (2007). Corporate social responsibility: Doing well by doing good. Business Horizons, 50(3), 247–254. https://doi.org/10.1016/j.bushor.2006.12.002CrossRef

Garg, S., & Sushil. (2021). Determinants of deglobalisation: A hierarchical model to explore their interrelations as a conduit to policy. Journal of Policy Modeling, 43(2), 433–447. https://doi.org/10.1016/j.jpolmod.2021.01.001CrossRef

Gorane, S., & Kant, R. (2013). Modelling the SCM enablers: An integrated ISM-fuzzy MICMAC approach. Asia Pacific Journal of Marketing and Logistics, 25(2), 263–286. https://doi.org/10.1108/13555851311314059CrossRef

Govindan, K., Shankar, M., & Kannan, D. (2018). Supplier selection based on corporate social responsibility practices. International Journal of Production Economics, 200, 353–379. https://doi.org/10.1016/j.ijpe.2016.09.003CrossRef

Gullifor, D. P., Petrenko, O. V., Chandler, J. A., Quade, M. J., & Rouba, Y. (2023). Employee reactions to perceived CSR: The influence of the Ethical Environment on OCB engagement and individual performance. Journal of Business Research, 161, 113835. https://doi.org/10.1016/j.jbusres.2023.113835CrossRef

Gupta, R., & Kumar, P. (2021). Corporate social responsibility practices: An empirical study of voluntary and mandatory disclosure by <scp>NIFTY</scp> 100 companies. Journal of Public Affairs. https://doi.org/10.1002/pa.2748CrossRef

Halter, M., & de Arruda, M. (2009). Inverting the pyramid of values? Trends in less-developed countries. Journal of Business Ethics, 90(S3), 267–275. https://doi.org/10.1007/s10551-010-0426-0CrossRef

Hishan, S., Ramakrishnan, S., Keong, L., & Umar, A. (2017). The concept of corporate social responsibility (CSR)—A review of literature. Advanced Science Letters, 23(9), 9287–9290. https://doi.org/10.1166/asl.2017.10072CrossRef

Khan, S., Fatma, N., Khan, M., & Haleem, A. (2021). Modelling of barriers towards the adoption of strategic entrepreneurship: An Indian context. Contextual Strategic Entrepreneurship. https://doi.org/10.1007/978-3-030-86028-8_3CrossRef

Khan, S., Haleem, A., & Fatma, N. (2022). Effective adoption of remanufacturing practices: A step towards circular economy. Journal of Remanufacturing, 12(2), 167–185. https://doi.org/10.1007/s13243-021-00109-yCrossRef

Khan, S., Haleem, A., Khan, M., Abidi, M., & Al-Ahmari, A. (2018). Implementing traceability systems in specific supply chain management (SCM) through critical success factors (CSFs). Sustainability, 10(2), 204. https://doi.org/10.3390/su10010204CrossRef

Khan, S. A., Sheikh, A. A., & Ahmad, Z. (2023a). Developing the interconnection between Green employee behavior, tax avoidance, Green Capability, and sustainable performance of smes through corporate social responsibility. Journal of Cleaner Production, 419, 138236. https://doi.org/10.1016/j.jclepro.2023.138236CrossRef

Khan, S. A., Tabish, M., & Zhang, Y. (2023b). Embracement of industry 4.0 and sustainable supply chain practices under the shadow of practice-based view theory: Ensuring environmental sustainability in corporate sector. Journal of Cleaner Production, 398, 136609. https://doi.org/10.1016/j.jclepro.2023.136609CrossRef

Kumar, A., Connell, J., & Bhattacharyya, A. (2020). Co-opetition for corporate social responsibility and sustainability: Drivers and success factors. Sustainability Accounting, Management and Policy Journal, 12(6), 1208–1238. https://doi.org/10.1108/sampj-03-2020-0063CrossRef

Kumar, D., Goyal, P., & Vinod, K. (2019). Prioritising CSR barriers in the Indian service industry: A Fuzzy AHP Approach. Scientific Annals of Economics and Business, 66(2), 213–233. https://doi.org/10.47743/saeb-2019-0009CrossRef

Kumar, S., Janu, N., Raja, L., & Kumar, A. (2022). A fuzzy ISM analysis of factors in the growth of initial coin offerings (ICOs). Journal of Interdisciplinary Mathematics, 25(3), 815–825. https://doi.org/10.1080/09720502.2021.2015099CrossRef

Kuo, T., Chen, H., & Meng, H. (2021). Do corporate social responsibility practices improve financial performance? A case study of airline companies. Journal of Cleaner Production, 310, 127380. https://doi.org/10.1016/j.jclepro.2021.127380CrossRef

Li, Y., Barrueta Pinto, M., & Diabat, A. (2020). Analysing the critical success factor of CSR for the Chinese textile industry. Journal of Cleaner Production, 260, 120878. https://doi.org/10.1016/j.jclepro.2020.120878CrossRef

Maon, F., Lindgreen, A., & Swaen, V. (2008). Designing and implementing corporate social responsibility: An integrative framework grounded in theory and practice. Journal of Business Ethics, 87(S1), 71–89. https://doi.org/10.1007/s10551-008-9804-2CrossRef

Mathiyazhagan, K., Govindan, K., NoorulHaq, A., & Geng, Y. (2013). An ISM approach for the barrier analysis in implementing green supply chain management. Journal of Cleaner Production, 47, 283–297. https://doi.org/10.1016/j.jclepro.2012.10.042CrossRef

McWilliams, A., & Siegel, D. (2001). Corporate social responsibility: A theory of the firm perspective. Academy of Management Review, 26(1), 117–127. https://doi.org/10.5465/amr.2001.4011987CrossRef

Meena, A., Dhir, S., & Sushil. (2020). An analysis of growth-accelerating factors for the Indian automotive industry using modified TISM. International Journal of Productivity and Performance Management, 70(6), 1361–1392. https://doi.org/10.1108/ijppm-01-2019-0047CrossRef

Mendiratta, A., Singh, S., Yadav, S. S., & Mahajan, A. (2023). Bibliometric and topic modeling analysis of corporate social irresponsibility. Global Journal of Flexible Systems Management, 24(3), 319–339.

Mishra, H., & Venkatesan, M. (2021). Blockchain in human resource management of organisations: An empirical assessment to gauge HR and non-HR perspective. Journal of Organizational Change Management, 34(2), 525–542. https://doi.org/10.1108/jocm-08-2020-0261CrossRef

Mishra, L. (2020). Corporate social responsibility and sustainable development goals: A study of Indian companies. Journal of Public Affairs, 21(1), 335. https://doi.org/10.1002/pa.2147CrossRef

Mondal, S., Singh, S., & Gupta, H. (2023). Assessing enablers of green entrepreneurship in circular economy: An integrated approach. Journal of Cleaner Production, 388, 135999. https://doi.org/10.1016/j.jclepro.2023.135999CrossRef

Nasim, S. (2011). Total interpretive structural modeling of continuity and Change Forces in e-government. Journal of Enterprise Transformation, 1(2), 147–168. https://doi.org/10.1080/19488289.2011.579229CrossRef

Nave, A., & Ferreira, J. (2019). Corporate social responsibility strategies: Past research and future challenges. Corporate Social Responsibility and Environmental Management, 26(4), 885–901. https://doi.org/10.1002/csr.1729CrossRef

Nejati, M., & Shafaei, A. (2023). Why do employees respond differently to corporate social responsibility? A study of substantive and symbolic corporate social responsibility. Corporate Social Responsibility and Environmental Management, 30(4), 2066–2080. https://doi.org/10.1002/csr.2474CrossRef

Onkila, T., & Sarna, B. (2021). A systematic literature review on employee relations with CSR: State of art and future research agenda. Corporate Social Responsibility and Environmental Management, 29(2), 435–447. https://doi.org/10.1002/csr.2210CrossRef

Pachar, S., & Singh, R. (2021). Role of Sustainable development goals and corporate social responsibility in India’s growth: Opportunities and challenges. Empirical Economics Letters, 20(2), 277–281.

Patel, M. N., Pujara, A. A., Kant, R., & Malviya, R. K. (2021). Assessment of circular economy enablers: Hybrid ISM and Fuzzy Micmac approach. Journal of Cleaner Production, 317, 128387. https://doi.org/10.1016/j.jclepro.2021.128387CrossRef

Post, J., Preston, L., & Sachs, S. (2002). Managing the extended enterprise: The new stakeholder view. California Management Review, 45(1), 6–28. https://doi.org/10.2307/41166151CrossRef

Potoski, M., & Callery, P. J. (2018). Peer communication improves environmental employee engagement programs: Evidence from a quasi-experimental field study. Journal of Cleaner Production, 172, 1486–1500.CrossRef

Prabhu, H. M., & Srivastava, A. K. (2023). CEO transformational leadership, supply chain agility and firm performance: A TISM modeling among SMEs. Global Journal of Flexible Systems Management, 24(1), 51–65.

Rahman, S. (2011). Evaluation of definitions: Ten dimensions of corporate social responsibility. World Review of Business Research, 1(1), 166–176.

Rajan, R., Rana, N., Parameswar, N., Dhir, S., Sushil, A., & Dwivedi, Y. (2021). Developing a modified total interpretive structural model (M-TISM) for organisational strategic cybersecurity management. Technological Forecasting and Social Change, 170, 120872. https://doi.org/10.1016/j.techfore.2021.120872CrossRef

Ramayah, T., Falahat, M., & Soto-Acosta, P. (2022). Effects of corporate social responsibility on employee commitment and corporate reputation: Evidence from a transitional economy. Corporate Social Responsibility and Environmental Management. https://doi.org/10.1002/csr.2297CrossRef

Raza, J., Liu, Y., & Usman, M. (2019). Corporate social responsibility commitment of small-to-medium enterprises and organisational competitive differentiation: Stakeholder pressure, market orientation, and socioeconomic context effects. Journal of Public Affairs, 19(2), 234. https://doi.org/10.1002/pa.1897CrossRef

Robins, F. (2008). Why corporate social responsibility should be popularised but not imposed. Corporate Governance: THe International Journal of Business in Society, 8(3), 330–341. https://doi.org/10.1108/14720700810879204CrossRef

Sabokro, M., Masud, M., & Kayedian, A. (2021). The effect of green human resources management on corporate social responsibility, green psychological climate and employees’ green behaviour. Journal of Cleaner Production, 313, 127963. https://doi.org/10.1016/j.jclepro.2021.127963CrossRef

Safari Kahreh, M., Mehdi Mirmehdi, S., & Eram, A. (2013). Investigating the critical success factors of corporate social responsibility implementation: Evidence from the Iranian banking sector. Corporate Governance: THe International Journal of Business in Society, 13(2), 184–197. https://doi.org/10.1108/14720701311316661CrossRef

Sangle, S. (2009). Critical success factors for corporate social responsibility: A public sector perspective. Corporate Social Responsibility and Environmental Management. https://doi.org/10.1002/csr.200CrossRef

Shekhar, & Das, D. (2023). Enablers of ‘creating shared value’: A total interpretive structural modeling–polarity approach. Global Journal of Flexible Systems Management, 24(2), 291–318.

Shekhar, S., Singh, R., & Khan, S. (2023). Barriers to minimisation of agri-products wastage through Optimizing Logistics in India: An ISM modelling approach. Heliyon, 9(11), e21551. https://doi.org/10.1016/j.heliyon.2023.e21551

Shafique, O., & Ahmad, B. (2020). Impact of corporate social responsibility on the financial performance of banks in Pakistan: Serial mediation of employee satisfaction and employee loyalty. Journal of Public Affairs. https://doi.org/10.1002/pa.2397CrossRef

Sharma, K., Jain, M., & Dhir, S. (2021). Analysing the impact of artificial intelligence on the competitiveness of tourism firms: A modified total interpretive structural modelling (m-tism) approach. International Journal of Emerging Markets, 17(4), 1067–1084. https://doi.org/10.1108/ijoem-05-2021-0810CrossRef

Singh, R., Dsilva, J., Centobelli, P., & Tripathi, V. (2021). A review on sustainable HRM: A study evaluating Sustainability for organisational development. The Empirical Economics Letters., 20(2), 1–10.

Singh, S., Agrawal, V., & Mohanty, R. (2022). Multi-criteria decision analysis of significant enablers for a competitive supply chain. Journal of Advances in Management Research. https://doi.org/10.1108/jamr-09-2021-0322CrossRef

Sushil. (2017). Modified ISM/TISM process with simultaneous transitivity checks for reducing direct pair comparisons. Global Journal of Flexible Systems Management, 18(4), 331–351. https://doi.org/10.1007/s40171-017-0167-3CrossRef

Sushil, & Dinesh, K. K. (2022). Structured literature review with TISM leading to an argumentation based conceptual model. Global Journal of Flexible Systems Management, 23(3), 387–407.

Usmani, M., Wang, J., Ahmad, N., Ullah, Z., Iqbal, M., & Ismail, M. (2021). Establishing a corporate social responsibility implementation model for promoting sustainability in the food sector: A hybrid approach of expert mining and ISM–MICMAC. Environmental Science and Pollution Research, 29(6), 8851–8872. https://doi.org/10.1007/s11356-021-16111-7CrossRef

Waqas, M., Yu, Z., Khan, S. A., Tanveer, M., & Ahmad, A.-R. (2023). Promoting healthcare technologies through sustainable supply chain operations: An empirical analysis of key success factors using the ISM-micmac approach. Logforum, 19(1), 91–126. https://doi.org/10.17270/j.log.2023.722CrossRef

Zahidy, S., & Hamid, A. (2019). Critical success factors for corporate social responsibility adoption in the construction industry in Malaysia. Sustainability, 11(22), 6411. https://doi.org/10.3390/su11226411CrossRef

Zeimers, G., Lefebvre, A., Winand, M., Anagnostopoulos, C., Zintz, T., & Willem, A. (2020). Organisational factors for corporate social responsibility implementation in sport federations: A qualitative comparative analysis. European Sport Management Quarterly, 21(2), 173–193. https://doi.org/10.1080/16184742.2020.1731838CrossRef

Zhao, G., Irfan Ahmed, R., Ahmad, N., Yan, C., & Usmani, M. (2021). Prioritising critical success factors for sustainable energy sector in China: A DEMATEL approach. Energy Strategy Reviews, 35, 100635. https://doi.org/10.1016/j.esr.2021.100635CrossRef

Zhu, Q., Zou, F., & Zhang, P. (2018). The role of innovation for performance improvement through corporate social responsibility practices among small and medium-sized suppliers in China. Corporate Social Responsibility and Environmental Management, 26(2), 341–350. https://doi.org/10.1002/csr.1686CrossRef

Titel: Modelling the Organisational Factors for Implementation of Corporate Social Responsibility: A Modified TISM Approach
verfasst von: Rubee Singh
Shahbaz Khan
Jacinta Dsilva
Umair Akram
Abid Haleem
Publikationsdatum: 13.03.2024
Verlag: Springer India
Erschienen in: Global Journal of Flexible Systems Management / Ausgabe 2/2024
Print ISSN: 0972-2696
Elektronische ISSN: 0974-0198
DOI: https://doi.org/10.1007/s40171-024-00388-x

Springer Professional

Abstract

Bitte loggen Sie sich ein, um Zugang zu Ihrer Lizenz zu erhalten.

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Springer Professional "Wirtschaft"

Weitere Artikel der Ausgabe 2/2024

Board Flexibility in Diversity, Experienced CEOs and Corporate Sustainability Disclosure: Evidence from the Emerging Market

Design of Coproductive Systems: is Service Modularity Preferable over Resource Flexibility?

Unveiling the Determinants of Digital Strategy from the Perspective of Entrepreneurial Orientation Theory: A Two-Stage SEM-ANN Approach

Bridging the Gap Between High-Performance Work System and Organizational Performance: Role of Organizational Agility, Transformational Leadership, and Human Resource Flexibility

Improving Equipment Effectiveness through Visual Stream Mapping: Some Exploratory Research Findings in the Ready-Made Garment (RMG) Sector

Flexibility in Enhancing Supply Chain Resilience: Developing a Resilience Capability Portfolio in the Event of Severe Disruption

Premium Partner