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Education and Information Technologies
Erschienen in: Education and Information Technologies 5/2017

28.11.2016

Monitoring social media: Students satisfaction with university administration activities

verfasst von: Andrey Petrovich Koshkin, Ilya Mihajlovich Rassolov, Andrey Vadimovich Novikov

Erschienen in: Education and Information Technologies | Ausgabe 5/2017

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Abstract

The paper presents an original method of identifying satisfaction of students with the activities of their university administration based on studying the content of comments on the social networks. The analysis of student opinions revealed areas of concern and priority areas in the work of the university administration. The paper characterizes the influence of large-scale events in the life of the university on student views expressed on the social networks. A model of students’ activity on commenting university administration work on the social networks for a typical calendar year has been developed. The study resulted in the formulation of conclusions and recommendations on improving the interaction between the university administration and the students on the social networks.
Vorheriger Artikel Investigating teacher perceptions of teaching ICT in Wales
Nächster Artikel Examining CEGEP students’ acceptance of computer-based learning environments: A test of two models

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Metadaten
Titel
Monitoring social media: Students satisfaction with university administration activities
verfasst von
Andrey Petrovich Koshkin
Ilya Mihajlovich Rassolov
Andrey Vadimovich Novikov
Publikationsdatum
28.11.2016
Verlag
Springer US
Erschienen in
Education and Information Technologies / Ausgabe 5/2017
Print ISSN: 1360-2357
Elektronische ISSN: 1573-7608
DOI
https://doi.org/10.1007/s10639-016-9558-x

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