1 Background
2 Methods
2.1 Design
2.2 Statistical analysis
3 Results
3.1 Characteristics of responders
Characteristics | All (%) |
---|---|
Number of responders | 62,486 |
Survey completed by | |
Self | 59,798 (95.7) |
Someone else | 2307 (3.7) |
Missing | 381 (0.6) |
Age category (years) | |
< 16 | 611 (1) |
16 to < 21 | 832 (1.3) |
21 to < 65 | 41,393 (66.2) |
65 to < 75 | 14,043 (22.5) |
75+ | 5473 (8.8) |
Missing | 134 (0.2) |
Number of LTCs | |
Nil | 18,513 (29.6) |
One | 28,718 (46.0) |
Two | 10,922 (17.5) |
Three+ | 4333 (6.9) |
Uses and frequency of use of PAP | All (%) |
---|---|
How often was PAP used | |
More than once a week | 1323 (2.1) |
Weekly | 3914 (6.3) |
Fortnightly | 7564 (12.1) |
Monthly | 41,408 (66.3) |
Every 6 months | 5995 (9.6) |
Yearly | 1070 (1.7) |
Missing | 1212 (1.9) |
How long have they used PAP | |
Less than a year | 20,608 (33) |
1–2 years | 24,368 (39) |
3+ years | 17,162 (27.5) |
Missing | 348 (0.6) |
What do they use PAP for* | |
Online appointment booking | 48,990 (78.4) |
Medication requests | 53,908 (86.3) |
Patient messaging | 5918 (9.5) |
Medical record viewer | 11,418 (18.3) |
Favourite online service | |
Banking | 18,276 (29.2) |
Grocery shopping | 2428 (3.9) |
Other online shopping | 5905 (9.5) |
PAP | 12,480 (20) |
Search engines | 14,248 (22.8) |
Social networking | 7832 (12.5) |
Missing | 1212 (1.9) |
3.2 Descriptive analysis
Worth of PAP compared to other services | All (%) |
---|---|
Online banking | |
Not applicable | 4864 (7.8) |
Less | 9843 (15.8) |
Same | 27,074 (43.3) |
More | 20,705 (33.1) |
Online grocery shopping | |
Not applicable | 12,301 (19.7) |
Less | 4522 (7.2) |
Same | 10,684 (17.1) |
More | 34,979 (56) |
Online shopping | |
Not applicable | 6372 (10.2) |
Less | 6335 (10.1) |
Same | 16,821 (26.9) |
More | 32,958 (52.7) |
Online social media | |
Not applicable | 12,416 (19.9) |
Less | 5347 (8.6) |
Same | 9050 (14.5) |
More | 35,673 (57.1) |
Online search engines | |
Not applicable | 6019 (9.6) |
Less | 12,518 (20) |
Same | 19,250 (30.8) |
More | 24,699 (39.5) |
Positive impact | |
Yes (includes probably yes) | 54,387 (87) |
No (includes probably not) | 4475 (7.2) |
Missing/cannot say | 3624 (5.8) |
3.3 Tree models
3.3.1 Self-completion of the survey
3.3.2 Usage of the PAP: frequency and purpose
3.3.3 Favourability and positive impact
3.3.4 Comparability with other online services
Monetary value £ sterling per year | N (%) |
---|---|
£0 | 14,041 (22.5) |
£10 | 9869 (15.8) |
£25 | 9284 (14.9) |
£50 | 8384 (13.4) |
£100 | 7745 (12.4) |
£250 | 2889 (4.6) |
£500 | 2113 (3.4) |
£1000 | 1589 (2.5) |
£2500 | 395 (0.6) |
£5000 | 371 (0.6) |
£10,000 | 819 (1.3) |
Missing | 4897 (8.0%) |
3.3.5 Monetary value
3.3.6 Changing doctors and the PAP
3.3.7 Overview of significant/non-significant factors for binary response variables
Tree no. | Binary response variable | Covariates | |||||
---|---|---|---|---|---|---|---|
Age group | LTC | Online booking | Medication requests | Patient messaging | Medical record viewing | ||
1 | Self-completed? | ✓ | ✓ | ✗ | ✗ | ✗ | ✗ |
2 | Frequent user? | ✓ | ✓ | ✗ | ✗ | ✓ | ✓ |
3 | Using PAP for online booking? | ✓ | ✓ | ||||
4 | Using PAP for online medication requests? | ✓ | ✓ | ||||
5 | Using PAP for online patient messaging? | ✗ | ✓ | ||||
6 | Using PAP for online medical record viewing? | ✓ | ✗ | ||||
7 | Is PAP favourite online service? | ✓ | ✓ | ✓ | ✗ | ✓ | ✗ |
8 | Has PAP had a positive impact? | ✗ | ✓ | ✓ | ✓ | ✗ | ✗ |
9 | More valuable than online banking? | ✗ | ✓ | ✓ | ✗ | ✓ | ✗ |
10 | More valuable than online grocery shopping? | ✓ | ✓ | ✓ | ✓ | ✗ | ✗ |
11 | More valuable than online shopping? | ✗ | ✓ | ✓ | ✓ | ✗ | ✓ |
12 | More valuable than online social networks? | ✓ | ✓ | ✓ | ✓ | ✗ | ✓ |
13 | More valuable than online search engines? | ✗ | ✓ | ✓ | ✓ | ✓ | ✗ |
14 | PAP is worth more than £0 per annum? | ✓ | ✓ | ✓ | ✓ | ✗ | ✗ |