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2023 | OriginalPaper | Buchkapitel

Employee Empowerment and Intention to Quit: The Mediating Role of Work Engagement: Evidence from the Information Technology Sector in Jordan

verfasst von : Yahia Salim Melhem, Fuad N. Al-Shaikh, Shatha Mamoun Fayez, Sulieman Ibraheem Shelash Al-Hawary, Muhammad Turki Alshurideh, Ayat Mohammad, Kamel Mohammad Al-hawajreh, Anber Abraheem Shlash Mohammad, Barween H. Al Kurdi

Erschienen in: The Effect of Information Technology on Business and Marketing Intelligence Systems

Verlag: Springer International Publishing

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Abstract

The objective of this study to understands the role of work engagement as a mediator in the relationship between employee empowerment and intention to quit. A quantitative approach was adopted in order to achieve this study aim: 318 responses were collected via an e-questionnaire from the respondents belonging to IT sector employees in Jordan, one of the most significant Jordanian sectors. The Statistical Analysis Package for Social Science (SPSS) was used for data analysis, and the Sobel test was further used to assess the mediating impact of work engagement on the relationship between employee empowerment and employees’ intentions to quit. Findings indicated that that work engagement has a mediating effect between employee empowerment and employees’ intention to quit. In light of the findings of this research, the most important recommendations include that information technology companies should focus on enhancing employee empowerment within organizations so that the employee becomes more affiliated and engaged in the organization in which they work. More future studies on empowerment, intention to quit and work engagement could be conducted in other organizations.

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Titel: Employee Empowerment and Intention to Quit: The Mediating Role of Work Engagement: Evidence from the Information Technology Sector in Jordan
verfasst von: Yahia Salim Melhem
Fuad N. Al-Shaikh
Shatha Mamoun Fayez
Sulieman Ibraheem Shelash Al-Hawary
Muhammad Turki Alshurideh
Ayat Mohammad
Kamel Mohammad Al-hawajreh
Anber Abraheem Shlash Mohammad
Barween H. Al Kurdi
Verlag: Springer International Publishing
Buch: The Effect of Information Technology on Business and Marketing Intelligence Systems
Print ISBN: 978-3-031-12381-8

Electronic ISBN: 978-3-031-12382-5

Copyright-Jahr: 2023
DOI: https://doi.org/10.1007/978-3-031-12382-5_55

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