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Journal of Business and Psychology

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01.12.2015 | Original Paper

Anger Suppression in Negotiations: The Roles of Attentional Focus and Anger Source

verfasst von: Bo Shao, Lu Wang, David Cheng, Lorna Doucet

Erschienen in: Journal of Business and Psychology | Ausgabe 4/2015

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Abstract

Purpose

The purpose of this study was to investigate the intrapersonal effects of anger suppression in negotiations. Specifically, we examined when and how anger suppression influences negotiation effectiveness, proposing that suppressing anger may reduce negotiators’ ability to focus on the negotiation and increase their cognitive exhaustion, both of which would in turn lower negotiators’ performance. In addition, we proposed that suppressing anger integral to the negotiation is more costly than suppressing anger incidental to the negotiation.

Design/Methodology/Approach

Data were obtained from a controlled laboratory experiment in which a total of 204 undergraduate students participated in a computer-mediated negotiation.

Findings

Negotiators who suppressed their anger, compared to those who did not, were less able to focus on the negotiation, which in turn decreased their negotiation performance. The indirect negative effect was only significant when negotiators suppressed anger integral rather than incidental to the negotiation.

Implications

The findings suggest that negotiators should be aware when it is (not) detrimental to suppress anger in negotiations. Particularly, negotiators need to be careful and may adopt strategies to maintain their attentional focus when they attempt to suppress anger that is induced by the negotiation process.

Originality/Value

Integrating research on emotion regulation with negotiation research, this study is one of the first to investigate the intrapersonal effects of anger suppression in negotiations. More significantly, this study identified both an important psychological mechanism and a moderator of the effects of anger suppression on negotiations.

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Titel: Anger Suppression in Negotiations: The Roles of Attentional Focus and Anger Source
verfasst von: Bo Shao
Lu Wang
David Cheng
Lorna Doucet
Publikationsdatum: 01.12.2015
Verlag: Springer US
Erschienen in: Journal of Business and Psychology / Ausgabe 4/2015
Print ISSN: 0889-3268
Elektronische ISSN: 1573-353X
DOI: https://doi.org/10.1007/s10869-014-9392-3

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Abstract

Purpose

Design/Methodology/Approach

Findings

Implications

Originality/Value

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