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Erschienen in: Public Organization Review 1/2022

25.05.2021

Social Accountability: E-Monitoring Public Management in an Emerging Economy

verfasst von: Klayson Sesana Bonatto, Fábio Yoshio Suguri Motoki, João Eudes Bezerra Filho, Emerson Wagner Mainardes

Erschienen in: Public Organization Review | Ausgabe 1/2022

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Abstract

Using the theory of planned behaviour, this research investigates whether a computerised system is capable of inducing the intention, and consequently the behaviour of individuals, to monitor public management. The CidadES—Controle Social system was the object of study and the data collection was conducted through an electronic questionnaire. Using structural equation modelling with partial least squares estimation, results indicate that intention and behaviour are mainly influenced by the usefulness that individuals attribute to this type of system. The present study broadens the understanding of behaviour in the use of e-Government systems within the important dimension of social accountability.

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Metadaten
Titel
Social Accountability: E-Monitoring Public Management in an Emerging Economy
verfasst von
Klayson Sesana Bonatto
Fábio Yoshio Suguri Motoki
João Eudes Bezerra Filho
Emerson Wagner Mainardes
Publikationsdatum
25.05.2021
Verlag
Springer US
Erschienen in
Public Organization Review / Ausgabe 1/2022
Print ISSN: 1566-7170
Elektronische ISSN: 1573-7098
DOI
https://doi.org/10.1007/s11115-021-00524-6

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