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Universal Access in the Information Society
Erschienen in: Universal Access in the Information Society 2/2015

01.06.2015 | Long paper

Users’ participation in requirements gathering for smart phones applications in emerging markets

verfasst von: Bijan Aryana, Torkil Clemmensen, Casper Boks

Erschienen in: Universal Access in the Information Society | Ausgabe 2/2015

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Abstract

This study presents insights from using requirements gathering techniques for country-specific customization of smart phones in two emerging markets, Iran and Turkey. In each country, a group of users participated in requirements gathering sessions that were aimed at developing design ideas for overcoming country-specific usability problems. Using qualitative content analysis, it was found that in each country some specific interaction activities were considered more when participants generated design ideas for country-specific usability problems. It was also found that even for similar usability problems, participants suggested country-specific solutions. Therefore, it is suggested that participation of local users in the design process should not be limited to identification of usability problems, but should also include the problem-solving phase that is usually a phase in design and development processes in which requirements gathering techniques are being used.
Vorheriger Artikel Integrating Blink Click interaction into a head tracking system: implementation and usability issues
Nächster Artikel Culture effects in online social support for older people: perceptions and experience

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Metadaten
Titel
Users’ participation in requirements gathering for smart phones applications in emerging markets
verfasst von
Bijan Aryana
Torkil Clemmensen
Casper Boks
Publikationsdatum
01.06.2015
Verlag
Springer Berlin Heidelberg
Erschienen in
Universal Access in the Information Society / Ausgabe 2/2015
Print ISSN: 1615-5289
Elektronische ISSN: 1615-5297
DOI
https://doi.org/10.1007/s10209-013-0344-x

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