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Customer Needs and Solutions

Ausgabe 1/2024

Inhalt (4 Artikel)

Research Article

A Tango of Two Dark Emotions: Mixed Reactions to Commercial Entities (Mis)fortunes

Jacob Hornik, Matti Rachamim, Ori Grossman

Open Access Research Article

Sentiment Analysis in the Age of Generative AI

Jan Ole Krugmann, Jochen Hartmann