Ausgabe 4/2023
Inhalt (34 Artikel)
Reducing ecommerce returns with return credits
Francisco J. Martínez-López, Yangchun Li, Changyuan Feng, Huaming Liu, David López-López
Recommendation agents: an analysis of consumers’ risk perceptions toward artificial intelligence
Simoni F. Rohden, Diully Garcia Zeferino
The impact of COVID-19 pandemic restrictions on offline and online grocery shopping: New normal or old habits?
Philipp Brüggemann, Rainer Olbrich
A study on the role of uninterested items in group recommendations
Chintoo Kumar, C. Ravindranath Chowdary
Cost behavior in e-commerce firms
Josep M. Argilés-Bosch, Josep Garcia-Blandón, Diego Ravenda
Let’s play! Gamification as a marketing tool to deliver a digital luxury experience
Matilde Milanesi, Simone Guercini, Andrea Runfola
Measurement of online review helpfulness: a formative measure development and validation
Rachita Kashyap, Ankit Kesharwani, Abhilash Ponnam
Evolutionary game study on multi-agent collaboration of digital transformation in service-oriented manufacturing value chain
Jing Gao, Wanfei Zhang, Tao Guan, Qiuhong Feng
A novel approach for product competitive analysis based on online reviews
Zhen He, Lu Zheng, Shuguang He
Agency or wholesale? retail selling format in the presence of new manufacturer introduction
Boyuan Zhong, Houcai Shen, Jianqiang Zhang, Xing Gao
SME participation in cross-border e-commerce as an entry mode to foreign markets: A driver of innovation or not?
Lipeng Pan, Xiao Fu, Yongqing Li
Profiling temporal learning interests with time-aware transformers and knowledge graph for online course recommendation
Jilei Zhou, Guanran Jiang, Wei Du, Cong Han
How does e-commerce adoption impact micro, small, and medium enterprises’ performance and financial inclusion? Evidence from Indonesia
Rosnita Wirdiyanti, Inka Yusgiantoro, Agus Sugiarto, Aprillia Dwi Harjanti, Indra Yudha Mambea, Subiakto Soekarno, Sylviana Maya Damayanti
Exploring the key factors affecting the usage intention for cross-border e-commerce platforms based on DEMATEL and EDAS method
Yi-Hsiang Lu, Ching-Chiang Yeh, Tz-Wei Liau
An empirical study on facilitators and inhibitors of adoption of mobile banking in India
Noopur Saxena, Navneet Gera, Mayur Taneja
Who benefits from offline investment: an analysis of strategic interactions between e-book pricing and bookstores’ investment
Ruxia Lyu, Cuihua Zhang, Zhitang Li, Chunyu Li
Exploring the factors affecting content dissemination through WeChat official accounts: a heuristic-systematic model perspective
Bo Yang, Yue Hu, Xusen Cheng, Ying Bao, Wenjing Chen
Effectiveness of Fine-tuned BERT Model in Classification of Helpful and Unhelpful Online Customer Reviews
Muhammad Bilal, Abdulwahab Ali Almazroi
Identifying contributory domain experts in online innovation communities
Hongting Tang, Xiaoying Xu, Zhihong Li, Rui Qin
The impact of anthropomorphism on customer satisfaction in chatbot commerce: an experimental study in the food sector
Katharina Klein, Luis F. Martinez
Can e-commerce platforms build the resilience of brick-and-mortar businesses to the COVID-19 shock? An empirical analysis in the Chinese retail industry
Sirui Li, Ying Liu, Jing Su, Xin Luo, Xiao Yang
Building dynamic capabilities of small and medium-sized enterprises through relational embeddedness: evidence from China
Yina Zhang, Jiancheng Long, Wu Zhao
Strategic introduction for competitive fresh produce in an e-commerce platform with demand information sharing
Yu Tian, Bin Dan, Molin Liu, Ting Lei, Songxuan Ma
How does topic consistency affect online review helpfulness? The role of review emotional intensity
Chuanmei Zhou, Shuiqing Yang, Yuangao Chen, Shasha Zhou, Yixiao Li, Atika Qazi
Foundations of consumption and production in the sharing economy
Wan Kei Tham, Weng Marc Lim, Julian Vieceli