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Service Business

Ausgabe 3/2022

Special section: Special Issue on Tourism, Hospitality, and Covid-19

Inhalt (15 Artikel)

Empirical article

How to exploit Big Social Data in the Covid-19 pandemic: the case of the Italian tourism industry

Gianluca Solazzo, Ylenia Maruccia, Valentina Ndou, Pasquale Del Vecchio

Empirical article

Cosmopolitan tourists: the most resilient travellers in the face of COVID-19

Vanda Veréb, Helena Nobre, Minoo Farhangmehr

Theoretical article

Buyer–supplier interactions in business services: variety in relational interfaces

Cristina Sales Baptista, João Mota, Jose Novais Santos

Empirical article

Core Chinese cultural values: Perceived justice and post-recovery satisfaction in higher education services

Joseph Lok-Man Lee, Calvin Wah-On Cheng, Vanessa Shun-Wah Liu