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Journal of the Academy of Marketing Science

Ausgabe 2/2015

Inhalt (7 Artikel)

Original Empirical Research

Exploring value propositions and service innovation: a service-dominant logic study

Per Skålén, Johanna Gummerus, Catharina von Koskull, Peter R. Magnusson

Original Empirical Research

Creating consumer attachment to retail service firms through sense of place

E. Deanne Brocato, Julie Baker, Clay M. Voorhees

Original Empirical Research

The role of the market sub-system and the socio-technical sub-system in innovation and firm performance: a dynamic capabilities approach

Jay Weerawardena, Gillian Sullivan Mort, Sandeep Salunke, Gary Knight, Peter W. Liesch

Original Empirical Research

Broken halos and shattered horns: overcoming the biasing effects of prior expectations through objective information disclosure

Scot Burton, Laurel Aynne Cook, Elizabeth Howlett, Christopher L. Newman

Original Empirical Research

Reaching the breaking point: a dynamic process theory of business-to-business customer defection

Thomas Hollmann, Cheryl Burke Jarvis, Mary Jo Bitner